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17hats

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Company health

Employee growth
15% increase in the last year
Web traffic
28% increase in the last quarter
Financing
May 2017 - $5M

Ratings

G2
4.4/5
(77)
Capterra
4.4/5
(118)
Glassdoor
2.9/5
(25)

17hats description

17hats is a business management software designed for freelancers and small businesses. It offers tools to manage client interactions, including contracts, invoices, online payments, scheduling, and communication. 17hats aims to simplify administrative tasks and provide a central hub for managing client-based businesses.


Who is 17hats best for

We find that 17hats is ideal for freelancers and small businesses seeking a unified platform to oversee client interactions, projects, and admin. Users appreciate its lead capture and workflow automation. However, some find the mobile app limited and the learning curve steep.

  • Great for small teams (1-100), 17hats streamlines client & project admin, saving time and boosting organization.

  • Especially beneficial for professional services, offering tailored tools to manage client interactions and simplify admin tasks.


17hats features

Supported

Time Management: Calendars, to-dos, and automation all under one roof to save hours in your work week.

Supported

Financial Management: Invoicing, Bookkeeping, Online Payments, and Sales Tax Reports are just a few ways to ensure your financials stay up to date.

Supported

Templates: Create templates for Emails, Quotes, Contracts, Invoices, Questionnaires, and Workflow to increase productivity in an instant.

Supported

Invoicing & Payments: Automatically generate invoices from quotes. Get paid faster with online payment options.

Supported

Contracts & E-signatures: Create professional, legally binding contracts with e-signatures.

Supported

Lead Management: Keep track of leads, automate follow-ups, and convert more clients.

Supported

Workflow Automation: Automate tasks and workflows to save time and stay organized.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

17hats reviews

We've summarised 195 17hats reviews (17hats Software Advice reviews, 17hats GetApp reviews, 17hats Capterra reviews and 17hats G2 reviews) and summarised the main points below.

Pros of 17hats
  • Excellent lead capture and workflow automation.
  • Easy to use and manage client interactions.
  • Professional document templates for contracts, invoices, etc.
  • Centralized platform for all business management needs.
  • Affordable pricing, especially for solopreneurs.
Cons of 17hats
  • Limited functionality in the mobile app.
  • Difficulty syncing email and bank accounts.
  • Steep learning curve, not intuitive to use.
  • Lack of reporting features, requires manual tracking and external tools.
  • Bookkeeping features are too basic, insufficient for detailed financial management.

17hats pricing

The commentary is based on 21 reviews from 17hats Capterra reviews, 17hats G2 reviews and 17hats Software Advice reviews.

We find that users generally consider 17hats' pricing to be decent and competitive, especially given its extensive features. Some users felt the cost was a bit high or noted price increases, while others felt it was well worth the price for the value provided. A few users mentioned add-on costs for features like payment integrations and additional templates.

See the 17hats pricing page.

  • 17hats has a free trial.

Monthly
$60 per subscription/month

All features included.


17hats alternatives

  • Logo of HoneyBook
    17hats vs HoneyBook
    Client management, bookings, payments, and contracts for creatives.
    Read more
  • Logo of Bonsai
    17hats vs Bonsai
    Streamlines freelance business admin: invoices, contracts, taxes.
    Read more
  • Logo of Dubsado
    17hats vs Dubsado
    Automates client workflow: proposals, contracts, scheduling, invoices, payments.
    Read more
  • Logo of Bloom
    Bloom
    Client management and back-office tools designed for creatives.
    Read more
  • Logo of Bitrix24
    Bitrix24
    All-in-one business platform: CRM, projects, sites, collaboration integrated.
    Read more
  • Logo of Agiled
    Agiled
    Client management, projects, HR, and finances — all in one.
    Read more

17hats FAQ

  • What is 17hats and what does 17hats do?

    17hats is an all-in-one business management solution for freelancers and small businesses. We find that it streamlines client interactions, automates workflows, and centralizes administrative tasks like invoicing, contracts, and scheduling. It simplifies managing projects and client communication.

  • How does 17hats integrate with other tools?

    We find 17hats integrates with a range of tools to enhance its functionality. While specific integrations aren't listed in our data, the software connects with online payment processors for seamless transactions. There's no information on integrations with accounting software or other business tools.

  • What the main competitors of 17hats?

    We find that 17hats' main competitors are HoneyBook, Bonsai, Dubsado, and Bloom. These platforms offer similar client management, project management, and administrative tools for freelancers and small businesses. Bitrix24 and Agiled are also comparable, but they cater to a broader range of business sizes and needs.

  • Is 17hats legit?

    We find 17hats to be a legitimate and helpful tool. It's generally well-regarded for its client management and workflow automation. However, in our experience, some users find the mobile app limited and the learning curve a bit steep.

  • How much does 17hats cost?

    17hats offers a comprehensive plan for $60 per month. They also provide annual and bi-annual billing options. We find that the all-inclusive nature simplifies pricing, while the free trial lets you explore risk-free.

  • Is 17hats customer service good?

    We find that 17hats' customer service is generally well-regarded. Users praise the helpful and responsive support team, highlighting their ability to resolve issues quickly and respectfully. While some users mention long wait times, the overall sentiment towards customer service is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.