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365Ticketing

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Last updated on

Company health

Employee growth
8% increase in the last year
Web traffic
45% decrease in the last quarter

Ratings

G2
4.4/5
(10)

365Ticketing description

365Ticketing is a cloud-based ticketing system for businesses of all sizes. It helps manage customer and internal support requests, organizing and prioritizing them for efficient resolution. The software offers customizable workflows and reporting features, allowing businesses to tailor the system to their needs. 365Ticketing aims to deliver reliable support without a high price tag.


Who is 365Ticketing best for

365Ticketing is a cloud-based ticketing system ideal for small to medium businesses seeking an affordable and adaptable solution. It streamlines customer support and internal requests, prioritizing efficient resolution and organized workflows. The software offers customizable features and reporting, catering to diverse business needs.

  • Excellent fit for small to medium businesses (1-1000 employees).

  • Suitable for businesses across various industries seeking streamlined support solutions.


365Ticketing features

Supported

365Ticketing offers a robust ticketing system to manage and streamline support requests, ensuring efficient resolution.

Supported

365Ticketing's BPM capabilities allow for visual design and management of workflows, optimizing business processes.

Supported

While 365Ticketing primarily focuses on ticketing, its ERP integration connects various business functions for a unified platform.

Supported

365Ticketing's CRM features allow for centralized customer data management and adaptation to evolving business needs.

Supported

365Ticketing's ITSM capabilities provide a structured approach to IT management.

Supported

365Ticketing leverages intelligent automation to enhance the speed and quality of service delivery.

Supported

365Ticketing is AI-ready, empowering businesses with advanced decision-making capabilities.


365Ticketing alternatives

  • Logo of Zoho Desk
    Zoho Desk
    Help desk software streamlining customer conversations and team collaboration.
    Read more
  • Logo of Freshdesk
    Freshdesk
    Customer support software streamlining conversations and automating tasks.
    Read more
  • Logo of HappyFox Customer Service
    HappyFox Customer Service
    Streamlines support tickets, knowledge base, and community forums.
    Read more
  • Logo of Zendesk Support Suite
    Zendesk Support Suite
    Efficient, personalized customer service via AI, chat, and self-help.
    Read more
  • Logo of Jira Service Management
    Jira Service Management
    Streamlines IT support, manages requests, and boosts team collaboration.
    Read more
  • Logo of HelpDesk
    HelpDesk
    Streamlined customer support ticketing for happier customers.
    Read more

365Ticketing FAQ

  • What is 365Ticketing and what does 365Ticketing do?

    365Ticketing is a cloud-based ticketing system designed for businesses of all sizes. It streamlines customer support and internal requests, offering customizable workflows and reporting. Affordable and adaptable, 365Ticketing helps prioritize and resolve issues efficiently.

  • How does 365Ticketing integrate with other tools?

    365Ticketing integrates with Enterprise Resource Planning (ERP) systems and has Customer Relationship Management (CRM) features. It also offers IT Service Management (ITSM) capabilities, allowing for a more comprehensive and integrated approach to business operations.

  • What the main competitors of 365Ticketing?

    Top alternatives to 365Ticketing include Zendesk Support Suite, Zoho Desk, Freshdesk, HappyFox Customer Service, HelpDesk, and Odoo Help Desk. These options offer similar features for streamlining customer support and managing tickets.

  • Is 365Ticketing legit?

    Yes, 365Ticketing is a legitimate cloud-based ticketing system. With positive ratings on G2 and features designed for efficient support management, it appears to be a safe and reliable option for businesses seeking streamlined ticketing solutions.

  • How much does 365Ticketing cost?

    I couldn't find pricing details for 365Ticketing. For the most current pricing information, it's best to visit their website or contact their sales team directly. This will help you determine if 365Ticketing is worth the investment for your needs.

  • Is 365Ticketing customer service good?

    Customer reviews on 365Ticketing are mixed. While some users appreciate the centralized system and improved communication, others mention limited service hours and inadequate responses to critical issues. A more reliable customer service experience may be found with alternative products.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.