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Albi

Website

Last updated on

Company health

Employee growth
74% increase in the last year
Web traffic
75% increase in the last quarter
Financing
August 2022 - $3M

Ratings

G2
0.0/5
(1)

Albi description

Albi is a cloud-based software designed for restoration businesses of all sizes. It offers a suite of features to manage projects, customers, and business operations, all within a single platform. Albi aims to streamline communication between office and field teams, automate tasks, and improve overall efficiency for restoration contractors. It boasts features like job management, customer relationship management (CRM), integrations with other software, and robust reporting tools. Albi prides itself on providing excellent customer support and resources to help businesses maximize the software's potential.


Who is Albi best for

Albi is a cloud-based restoration management software designed for small businesses. It offers project management, customer relationship management (CRM), and integrations with other software. Albi streamlines communication between office and field teams, automates tasks, and improves overall efficiency.

  • Best for small businesses seeking streamlined restoration management.

  • Ideal for restoration and construction businesses needing project management.


Albi features

Supported

Albi supports work orders, job tracking, and detailed job histories.

Supported

Albi supports mobile access for project information and tools.

Supported

Albi supports field operations management, progress tracking, and communication.

Supported

Albi integrates with over 2000 apps via its open API and Zapier.

Supported

Albi supports document storage and sharing via a file manager and integrations.

Supported

Albi allows generating reports on job progress and other metrics.


Albi pricing

The commentary is based on 1 reviews from Albi G2 reviews.

Albi's pricing is considered high, especially given its limited functionality and reliance on poorly integrated Zapier connections. Users feel the software doesn't justify the cost due to constant issues and a lack of true CRM features.

See the Albi pricing page.

Base
$60/per user

Essential features for Field Technicians including photo documentation, mobile scheduler, e-signatures, equipment scanning, time clock, and moisture mapping.

Pro
$100/per user

Advanced features for Office Personnel. Includes everything in Base, plus call tracking & recording, Albi Analytics, and access to financials.

Enterprise
Custom

Includes everything in Pro, plus in-person onboarding option, dedicated account manager, and priority support team.


Albi alternatives

  • Logo of DataForma
    DataForma
    Streamlines construction projects, simplifies workflows, boosts profits.
    Read more
  • Logo of Orderry
    Orderry
    Field service management software streamlining workflows and boosting profits.
    Read more
  • Logo of ServiceTitan
    ServiceTitan
    Streamlines home service business operations, boosts sales, and delights customers.
    Read more
  • Logo of Encircle
    Encircle
    Streamlines restoration jobs: easy documentation, clear reports, faster payments.
    Read more
  • Logo of FieldPulse
    FieldPulse
    Streamlines field service operations for boosted efficiency and profits.
    Read more
  • Logo of Ascora
    Ascora
    Streamlines job management for trade businesses, from quote to invoice.
    Read more

Albi FAQ

  • What is Albi and what does Albi do?

    Albi is cloud-based software for restoration businesses. It offers project, customer, and business operations management features within a single platform. Albi streamlines communication, automates tasks, and improves efficiency using tools like job management, CRM, and reporting. It's designed for small to medium-sized businesses.

  • How does Albi integrate with other tools?

    Albi integrates with over 2000 apps through its open API and Zapier, allowing for extensive connectivity with other software. This enhances its flexibility and enables streamlined workflows by connecting with various tools.

  • What the main competitors of Albi?

    Top alternatives to Albi include Next Gear DASH, Contractor Foreman, Simpro, PSA, and RestorationX. These competitors offer similar features for restoration businesses, such as job management, CRM, and reporting tools.

  • Is Albi legit?

    Yes, Albi is a legitimate cloud-based software for restoration businesses. It offers project management, CRM, and integrations to improve efficiency. Albi appears to be safe and suitable for small businesses seeking streamlined operations.

  • How much does Albi cost?

    Albi's Base plan is $60 per user/month and the Pro plan is $100 per user/month. Enterprise pricing is custom. One-time onboarding options are also available for $1500 or $3500. Is Albi worth it? The product offers flexible plans for enhanced collaboration and tailored onboarding.

  • Is Albi customer service good?

    Albi's customer service receives negative feedback. Users report that the software is a "rudimentary shell of a CRM" with integrations that don't work well, requiring frequent consultation with Albi's support team. They feel the product did not solve any problems and only created more.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.