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Alfresco Digital Business Platform

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
6% increase in the last quarter

Ratings

G2
3.7/5
(51)
Glassdoor
3.5/5
(1395)

Alfresco Digital Business Platform description

Alfresco Digital Business Platform is a cloud-based system that helps you manage your company's information. It allows employees to access, share, and work together on documents from any device. It also helps automate repetitive tasks, ensures your company meets legal requirements for data storage, and analyzes your data to discover insights. Alfresco is designed to be customized and connects with other software you already use.


Who is Alfresco Digital Business Platform best for

Alfresco Digital Business Platform offers robust content management, automation, and collaboration tools. Users praise its strong document management and integrations but note the slow performance and unintuitive interface. It's best suited for large enterprises and regulated industries needing complex content solutions.

  • Best for medium to large enterprises (101+ employees), especially those with complex content needs.

  • Ideal for regulated industries like finance, insurance, government, and healthcare.


Alfresco Digital Business Platform features

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Alfresco enables quick access to information from any device using web-based viewing tools.

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Alfresco streamlines content-centric processes, enabling faster decision-making.

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Alfresco extends the benefits of Microsoft 365 and Google Docs for enhanced productivity.

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Alfresco automates the information life cycle, reducing business risks.

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Alfresco enriches content and provides insights by extracting valuable information.

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Built on open standards, Alfresco is easily integrated and customized.

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Alfresco offers cloud-native content services for anytime, anywhere access.


Alfresco Digital Business Platform reviews

We've summarised 51 Alfresco Digital Business Platform reviews (Alfresco Digital Business Platform G2 reviews) and summarised the main points below.

Pros of Alfresco Digital Business Platform
  • Robust and agile platform with a breadth of features.
  • Easy integration with other technologies.
  • Strong document management capabilities, including metadata management and version control.
  • Web-based accessibility, eliminating the need for special installations.
  • Cost-effective compared to other enterprise content management systems.
Cons of Alfresco Digital Business Platform
  • Slow performance and long download times are frequently reported.
  • The user interface is considered unintuitive and dull, requiring a steep learning curve.
  • Limited customization options, especially for the user interface.
  • Lack of clear documentation and instructions, particularly for custom use cases.
  • Alfresco Share UI is outdated and difficult to navigate.

Alfresco Digital Business Platform pricing

The commentary is based on 2 reviews from Alfresco Digital Business Platform G2 reviews.

Alfresco offers robust content services with flexible integration options. While the open-source version has limitations, the paid "pro" version provides better support and a broader feature set. Some users find the pricing model complex due to varying support levels.

See the Alfresco Digital Business Platform pricing page.

  • Alfresco Digital Business Platform has a free trial.


Alfresco Digital Business Platform alternatives

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  • Logo of Alfresco Digital Business Platform
    Alfresco Digital Business Platform
    Open-source content services for secure collaboration and automation.
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  • Logo of Alfresco Content Services
    Alfresco Content Services
    Open-source content management, simplifying teamwork and boosting productivity.
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  • Logo of Kofax Capture
    Kofax Capture
    Automates document processing, boosting efficiency and reducing manual tasks.
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Alfresco Digital Business Platform FAQ

  • What is Alfresco Digital Business Platform and what does Alfresco Digital Business Platform do?

    Alfresco Digital Business Platform is a cloud-based content management system ideal for document management, workflow automation, and team collaboration. It offers robust features like information governance and content analytics, but some users find the interface unintuitive. It's best suited for large enterprises in regulated industries.

  • How does Alfresco Digital Business Platform integrate with other tools?

    Alfresco integrates seamlessly with other software through its open standards-based APIs. It enhances productivity through integrations with Microsoft 365 and Google Docs and offers easy customization for specific business needs.

  • What the main competitors of Alfresco Digital Business Platform?

    Top alternatives to Alfresco Digital Business Platform include Box, Alfresco Content Services, and Kofax Capture. Box focuses on secure collaboration and cloud content management. Alfresco Content Services offers open-source content management. Kofax Capture specializes in automated document processing.

  • Is Alfresco Digital Business Platform legit?

    Yes, Alfresco Digital Business Platform is a legitimate and safe enterprise content management (ECM) platform. It's used by many organizations for document management, collaboration, and workflow automation. However, potential users should be aware of user reviews mentioning slow performance and a complex interface.

  • How much does Alfresco Digital Business Platform cost?

    Alfresco Digital Business Platform pricing is not publicly available. Contact Alfresco directly for a quote or to learn more about the different product plans. A free trial is available to explore the platform's features.

  • Is Alfresco Digital Business Platform customer service good?

    Alfresco's customer service receives mixed reviews. While the official support is described as quick and responsive, users of the Community edition report difficulty getting help. Support for the enterprise edition is generally considered better.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.