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Alkami description
Alkami provides a digital banking platform designed for banks and credit unions in the USA. It offers a complete suite of services including online and mobile banking, account opening, loan origination, customer service, and marketing tools. Alkami focuses on user experience and customization, allowing financial institutions to tailor the platform to their specific needs and branding. It stands out with its strong security features, robust functionality, and focus on integrating with other financial technology providers. Alkami promises a modern, secure, and engaging digital banking experience for both customers and financial institutions.
Who is Alkami best for
Alkami is a robust digital banking platform ideal for mid-size and large financial institutions in the USA seeking to modernize their services. Users praise the platform's user-friendly interface, modern design, and extensive integration capabilities. However, some users have noted slow support response times and lengthy implementation timelines. Alkami offers a wide array of features, from online and mobile banking to loan origination and account opening, making it a comprehensive solution for financial institutions.
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Ideal for medium to large financial institutions (100+ employees).
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Specifically designed for banks and credit unions in the USA.
Alkami reviews
We've summarised 38 Alkami reviews (Alkami G2 reviews) and summarised the main points below.
- User-friendly interface praised for its simplicity and ease of use across various user groups.
- Modern and visually appealing design enhances user experience.
- Extensive integration capabilities with third-party vendors provide flexibility and access to innovative solutions.
- Continuous improvement and evolution of platform functionality based on user feedback.
- Robust platform offers a wide range of features and services catering to diverse financial needs.
- Slow support response times hinder issue resolution and timely communication with account holders.
- Lengthy project implementation timelines and lack of clear communication cause delays.
- Platform instability and frequent downtimes disrupt business flow and user access.
- Limited customization options for user personalization and data analysis.
- Complex admin settings and slow staging environments hamper efficient setup and testing.
Alkami pricing
See the Alkami pricing page.
Alkami alternatives
Backbase The Engagement Banking PlatformBuilds modern banking experiences across all digital channels.Read more
Oracle Banking Digital ExperienceModern banking platform for engaging customer experiences.Read more
Alkami FAQ
Alkami offers a cloud-based digital banking platform for US banks and credit unions. It provides online and mobile banking, account opening, loan origination, and customer service tools. Alkami focuses on user experience, customization, and robust security.
What is Alkami and what does Alkami do?
Alkami offers a cloud-based digital banking platform for US banks and credit unions. It provides online and mobile banking, account opening, loan origination, and customer service tools. Alkami focuses on user experience, customization, and robust security.
Alkami offers extensive integration capabilities with third-party vendors, providing flexibility and access to innovative solutions. This allows financial institutions to connect with various fintech providers and tailor the platform to their specific needs.
How does Alkami integrate with other tools?
Alkami offers extensive integration capabilities with third-party vendors, providing flexibility and access to innovative solutions. This allows financial institutions to connect with various fintech providers and tailor the platform to their specific needs.
Alkami competes with other digital banking platforms like Backbase, Q2, and FIS. These platforms offer similar services such as online and mobile banking, account opening, and loan origination. They also focus on enhancing customer experience and streamlining banking operations.
What the main competitors of Alkami?
Alkami competes with other digital banking platforms like Backbase, Q2, and FIS. These platforms offer similar services such as online and mobile banking, account opening, and loan origination. They also focus on enhancing customer experience and streamlining banking operations.
Alkami is a legitimate digital banking platform provider for banks and credit unions in the USA. User reviews praise its user-friendly interface and modern design. Alkami is known for its robust security features and integration capabilities, ensuring a safe and efficient digital banking experience.
Is Alkami legit?
Alkami is a legitimate digital banking platform provider for banks and credit unions in the USA. User reviews praise its user-friendly interface and modern design. Alkami is known for its robust security features and integration capabilities, ensuring a safe and efficient digital banking experience.
Alkami does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.
How much does Alkami cost?
Alkami does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.
Alkami's customer service receives mixed reviews. While some users appreciate the helpfulness and responsiveness across different channels, others express concern about slow support and difficulty gauging issue resolution times. There's a desire for improved support to match the quality of the platform itself.
Is Alkami customer service good?
Alkami's customer service receives mixed reviews. While some users appreciate the helpfulness and responsiveness across different channels, others express concern about slow support and difficulty gauging issue resolution times. There's a desire for improved support to match the quality of the platform itself.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.