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Base.com

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Last updated on

Company health

Employee growth
8% decrease in the last year
Web traffic
15% decrease in the last quarter

Base.com description

Base.com (formerly BaseLinker) is an e-commerce management platform for online retailers of all sizes. It centralizes multi-channel selling by connecting to marketplaces like Amazon, Etsy, and eBay, along with online stores, shipping carriers, and accounting systems. Base.com helps automate listing products, managing orders, syncing inventory and pricing, and streamlining shipping processes. It features tools to manage product data, automate workflows, and improve order fulfillment efficiency. A 14-day free trial is available.


Who is using Base.com?


Who is Base.com best for

Base.com is an e-commerce management platform that centralizes multi-channel selling. It connects to marketplaces like Amazon, Etsy, and eBay, along with online stores, shipping carriers, and accounting systems. We find that Base.com is particularly useful for those who need to automate product listings, manage orders, and sync inventory across multiple channels to streamline their shipping processes and improve efficiency.

  • Perfect for businesses of any size (from startups to enterprises) needing multi-channel e-commerce management.

  • Best for companies in the eCommerce or Retail industries seeking streamlined sales, inventory, and shipping processes.


Base.com features

Supported

Product Manager: Base.com Product Manager combines ERP, WMS and PIM functions, allows you to control inventory, prices, reserve products before orders are paid, and allows you to issue stock documents and automate product operations in the storage. With Product Manager, you will hook up multiple storages, create product sets and variants, use the collection and packaging module, and quickly start selling overseas.

Supported

Marketplace Manager: Base.com Marketplace Manager allows rapid listing from any warehouse. It connects a store, wholesaler, ERP system or use the Base.com warehouse. It helps to set up the listing rules to accelerate the process. It enables to manage offers from one panel and allows to check the offer statuses and edit them in bulk.

Supported

Shipping Management: Base.com Shipping Management allows you to gather multiple delivery operators in the system so that you can send shipments from one panel instead of logging in to each carrier's account. You can create shipments one by one, in bulk or set the system to create them automatically! The system will send an automatic message whenever a package status changes. The customer can also check out the status on the order information page.

Supported

Workflow Automation: Base.com can create custom statuses to help you organize your order list. The automatic action module will move orders between them when the specified event occurs. This helps to create workflow automation.

Supported

Integration and Automation: Base.com provides integration with couriers and e-commerce platforms, it allows for quick exchange of information between systems. Base.com automatically sends information about order status, tracking number or payment confirmation to your customers.

Supported

Price Automation: Base.com offers price automation features that automatically adjust prices based on market conditions and competitor pricing, ensuring optimal pricing strategies.

Supported

Margin Calculation: Base.com automatically calculates margins to help you protect your profitability and ensure that you are making informed pricing decisions.

Supported

Order Management: Base.com offers Order Management tools that streamline order processing, inventory updates, and fulfillment workflows, helping businesses manage orders efficiently from placement to delivery.


Base.com pricing

See the Base.com pricing page.

  • Base.com has a free plan.

  • Base.com has a free trial.

Freemium
Free

Includes unlimited integrations, up to 1000 products, 3 team profiles, orders, stocks & prices - 1 hour sync, data retention - 6 months, AI functionalities, multichannel listing, inventory and invoicing management (ERP + WMS + PIM), purchase orders, Pick&Pack assistant, Base.com apps: Printer & Caller, easy B2B data sharing (Base Connect), developer API, and Base.com ecosystem benefits.

Business
$19 per order/month

Everything in Freemium, plus unlimited number of products/offers, unlimited number of team profiles, real time orders, stock & prices sync, data retention - 24 months, extended AI functionalities, priority support 24/7, access to boosts, and repricer for marketplace platforms.

Enterprise
Custom

Everything in Business, plus enterprise infrastructure, enterprise uptime SLA, unlimited max data storage, custom data retention, dedicated technical expert, 24/7 support hotline (multi-language), API support, unlimited AI functionalities, all boosts included, custom integrations and system adjustments, and extended repricer for marketplace platforms.


Base.com alternatives

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  • Logo of Birdeye
    Birdeye
    Manage reviews, listings, and customer communication, all in one.
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  • Logo of SellerActive by Cart.com
    SellerActive by Cart.com
    Centralized ecommerce management for effortless multi-marketplace selling.
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  • Logo of Goflow
    Goflow
    Automate multi-marketplace e-commerce sales, inventory, and shipping.
    Read more
  • Logo of SureDone
    SureDone
    Centralized product listing, order, and inventory management for marketplaces.
    Read more
  • Logo of Shoppingfeed
    Shoppingfeed
    Sync inventory, sell everywhere, scale effortlessly.
    Read more

Base.com FAQ

  • What is Base.com and what does Base.com do?

    We find Base.com to be a helpful platform for online retailers. It connects various sales channels, manages orders and inventory, and automates key processes like shipping. It's a good option for businesses wanting streamlined e-commerce operations from a central hub.

  • How does Base.com integrate with other tools?

    Base.com excels at integrations, connecting with popular marketplaces like Amazon, Etsy, and eBay. We find it also integrates with various online stores, shipping carriers, and accounting systems to provide a centralized platform. This allows for seamless data exchange between different platforms.

  • What the main competitors of Base.com?

    We find that Base.com's main competitors include Zentail, Jazva, Flxpoint, Goflow, and Shoppingfeed. These alternatives offer similar features for multi-channel e-commerce management, such as inventory syncing, order management, and shipping automation. Some also provide listing and pricing tools.

  • Is Base.com legit?

    We find Base.com to be a legitimate platform. It offers helpful e-commerce management tools and integrates with popular marketplaces. The 14-day free trial allows users to explore its features before committing to a paid plan.

  • How much does Base.com cost?

    Base.com's Freemium plan is free. Their Business plan is $19 per order monthly. We found that Enterprise plan pricing is custom, so contact them directly for a quote. They also offer a free 14-day trial.

  • Is Base.com customer service good?

    There are no customer service reviews available for Base.com at this time. Therefore, we cannot provide insights into their customer service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.