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Ben description
Ben is a software platform designed to simplify and personalize employee benefits. It allows you to offer a wide array of benefits, from traditional insurance to lifestyle perks, while automating administrative tasks like enrollment and reporting. With Ben, employees receive a personalized budget, empowering them to choose the benefits that best suit their needs. The platform aims to increase employee engagement and satisfaction while reducing administrative burden and costs associated with traditional benefits programs.
Who is Ben best for
Ben is a flexible employee benefits platform that simplifies administration and empowers employees to choose benefits that best suit their needs. Users praise the easy-to-use platform and flexible spending allowances, while some note occasional slow customer support and limited international perks. Best for companies of all sizes, especially those with distributed teams, looking to boost employee engagement.
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Ideal for small, medium, and large businesses with global or remote teams.
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Best fit for Software, IT, Telecommunications, and Professional Services.
Ben features
Supported Ben automates administrative tasks for onboarding, simplifying the process for HR. |
Supported Ben's total reward statements offer full visibility into employee compensation. |
Supported Ben enables employees to choose their benefits via self-service enrollment. |
Supported Ben replicates benefit workflows, removing the need for manual management. |
Supported Ben streamlines benefit updates for life changes. |
Supported Ben offers flexible spending allowances so employees can prioritize their needs. |
Supported Ben offers combined AI and human support to assist HR. |
Ben reviews
We've summarised 70 Ben reviews (Ben Capterra reviews and Ben G2 reviews) and summarised the main points below.
- Easy-to-use platform for managing and accessing benefits.
- Virtual card integration with Apple/Google Pay enables convenient spending.
- Flexibility to choose benefits and spend allowance on various items.
- Automated reminders for expiring benefits help prevent loss of funds.
- Helpful and friendly customer support, albeit sometimes slow.
- Difficult to make partial payments when item costs exceed the allowance.
- Conflicting benefit information between the dashboard and dedicated benefit pages.
- Lack of tax relief on Flex Wallet funds, making it less beneficial than salary payments.
- Slow customer support response times, often exceeding the stated 5-hour target.
- Limited international perks, mostly UK-focused.
Ben pricing
The commentary is based on 12 reviews from Ben Capterra reviews and Ben G2 reviews.
User reviews indicate mixed sentiment regarding Ben's pricing and value. Some found the "Thanks Ben Flex Wallet" confusing and questioned its tax benefits. Others appreciate the flexible spending, ease of use, and various discounts. However, some international users desire more relevant perks.
See the Ben pricing page.
Everything you need to scale your benefits...Multiple allowances and the Ben Mastercard to turn anything into a benefitBenefits automation and integrationsRewards & RecognitionCustomised insights and reportingCustom roles and permissions
Everything in Scale, plus...Company branded Ben MastercardsBespoke terms and implementationEnterprise integrations such as SAML, OKTADedicated Customer Success ManagerBen-brokered benefits administration and managementAccess to local and global core benefits at preferred ratesOne flexible allowance of your choice with benefits marketplace
Ben alternatives
ThrivePassPersonalized employee benefits platform, simplifying administration and boosting engagement.Read more
Ben FAQ
Ben is an employee benefits platform that simplifies and personalizes benefit administration. It offers a wide range of benefits, automated workflows, and personalized budgets, empowering employees to choose benefits that best suit their needs. Ben aims to increase employee engagement while reducing administrative burden.
What is Ben and what does Ben do?
Ben is an employee benefits platform that simplifies and personalizes benefit administration. It offers a wide range of benefits, automated workflows, and personalized budgets, empowering employees to choose benefits that best suit their needs. Ben aims to increase employee engagement while reducing administrative burden.
Ben integrates with existing HR and payroll systems, and its virtual card works with Apple/Google Pay. While it offers several integrations to enhance benefits administration and delivery, some users desire more extensive integration options.
How does Ben integrate with other tools?
Ben integrates with existing HR and payroll systems, and its virtual card works with Apple/Google Pay. While it offers several integrations to enhance benefits administration and delivery, some users desire more extensive integration options.
Top alternatives to Ben include ThrivePass, Forma, and Rippling. ThrivePass and Forma offer similar personalized benefits platforms. Rippling provides broader HR, IT, and finance solutions. Gusto and Zenefits are also strong competitors, offering combined HR, payroll, and benefits services.
What the main competitors of Ben?
Top alternatives to Ben include ThrivePass, Forma, and Rippling. ThrivePass and Forma offer similar personalized benefits platforms. Rippling provides broader HR, IT, and finance solutions. Gusto and Zenefits are also strong competitors, offering combined HR, payroll, and benefits services.
Ben appears to be a legitimate and safe platform for managing employee benefits. User reviews praise its ease of use and flexibility, while also noting occasional slow customer support and limited international perks. Its high ratings across multiple platforms suggest it's a reliable option for businesses seeking to modernize their benefits programs.
Is Ben legit?
Ben appears to be a legitimate and safe platform for managing employee benefits. User reviews praise its ease of use and flexibility, while also noting occasional slow customer support and limited international perks. Its high ratings across multiple platforms suggest it's a reliable option for businesses seeking to modernize their benefits programs.
Ben does not publicly disclose pricing for its Scale and Enterprise plans. Contact Ben directly for custom pricing based on your company's specific needs and benefit requirements. Is Ben worth it? Consider its custom pricing for robust, scalable employee benefits.
How much does Ben cost?
Ben does not publicly disclose pricing for its Scale and Enterprise plans. Contact Ben directly for custom pricing based on your company's specific needs and benefit requirements. Is Ben worth it? Consider its custom pricing for robust, scalable employee benefits.
User reviews on Ben's customer service are mixed. While many appreciate the friendly and helpful support team, others point out slow response times, exceeding their stated five-hour target. Some users mention quick and helpful support, while others note delays.
Is Ben customer service good?
User reviews on Ben's customer service are mixed. While many appreciate the friendly and helpful support team, others point out slow response times, exceeding their stated five-hour target. Some users mention quick and helpful support, while others note delays.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.