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Bonterra Donor Engagement

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Last updated on

Company health

Employee growth
2% increase in the last year
Web traffic
9% decrease in the last quarter

Ratings

G2
4.5/5
(667)

Bonterra Donor Engagement description

Bonterra Donor Engagement is a software platform designed for nonprofits of all sizes. It provides tools to manage fundraising campaigns, donor relationships, and track overall impact. The software aims to streamline fundraising operations, improve donor engagement, and provide data-driven insights for smarter decision-making. It's designed to help organizations build stronger relationships with their supporters and increase the effectiveness of their fundraising efforts.

Who is Bonterra Donor Engagement best for

Bonterra Donor Engagement streamlines fundraising and donor management for nonprofits. Users praise its ease of use and comprehensive features, while some note occasional bugs and limited customization. A user-friendly interface and robust reporting tools empower organizations to build stronger donor relationships and optimize campaigns.

  • Ideal for small, medium, and large nonprofits.

  • Best fit for Non-profits, Healthcare, Education, Media, and Marketing.

Bonterra Donor Engagement features

Supported

Bonterra Donor Engagement supports donor relationship management, including interaction tracking, segmentation, and personalized communications.

Supported

Bonterra supports campaign management, including execution, communication, and analysis. Goal setting is indirectly supported.

Supported

Customizable reports are available for tracking and analyzing fundraising data.

Supported

Bonterra supports online giving via customizable pages and mobile access.

Supported

Bonterra Donor Engagement simplifies contribution management by tracking donations, generating reports, and offering giving pattern insights.

Supported

Bonterra Donor Engagement supports comprehensive donation management, including tracking, processing, and reporting.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Rather positive
+0.59

Ease of Use

Strongly positive
+0.82

Reliability and Performance

Neutral
+0.13

Ease of Implementation

Neutral
+0.06

Scalability

Neutral
-0.14

Bonterra Donor Engagement reviews

We've summarised 636 Bonterra Donor Engagement reviews (Bonterra Donor Engagement G2 reviews) and summarised the main points below.

Pros of Bonterra Donor Engagement
  • User-friendly interface and easy navigation.
  • Comprehensive features for fundraising and donor management.
  • Excellent training resources and webinars.
  • Helpful customer support via chat and email.
  • Consolidates multiple fundraising tools into one platform.
Cons of Bonterra Donor Engagement
  • Data services and wealth screening could be better integrated.
  • Occasional bugs and glitches.
  • Limited customization options for certain features.
  • High cost for additional features, like events and auctions.
  • Long wait times for customer support.

Bonterra Donor Engagement pricing

The commentary is based on 63 reviews from Bonterra Donor Engagement G2 reviews.

Bonterra's pricing structure is a recurring concern. While some users find it affordable and valuable, many, especially smaller nonprofits, consider it expensive, particularly for add-on features like events and auctions. Pricing tiers based on contact count also frustrate some users.

Users sentiment

Rather negative
-0.33

See the Bonterra Donor Engagement pricing page.

Bonterra Donor Engagement alternatives

  • Logo of Bloomerang
    Bloomerang
    Manages nonprofit donors, fundraising, volunteers, aiming for better retention.
    Read more
  • Logo of Neon CRM
    Neon CRM
    Streamlines donor and member management for nonprofits.
    Read more
  • Logo of Donorbox
    Donorbox
    Recurring donation platform; simple setup, grows nonprofits.
    Read more
  • Logo of Givebutter
    Givebutter
    Free fundraising platform: donations, events, CRM, and email.
    Read more
  • Logo of Charityproud
    Charityproud
    Streamlines nonprofit operations: donors, fundraising, grants, volunteers.
    Read more
  • Logo of Humanitru
    Humanitru
    Streamlines fundraising and supporter engagement for nonprofits.
    Read more

Bonterra Donor Engagement FAQ

  • What is Bonterra Donor Engagement and what does Bonterra Donor Engagement do?

    Bonterra Donor Engagement is a comprehensive fundraising and donor management platform for nonprofits. It streamlines donation tracking, reporting, and campaign management, enabling data-driven decisions and stronger donor relationships. The platform offers online giving, customizable reports, and communication tools to boost fundraising effectiveness.

  • How does Bonterra Donor Engagement integrate with other tools?

    Bonterra Donor Engagement integrates with various online giving platforms and offers an open API. This allows for connections with other tools to enhance fundraising and donor management capabilities, streamlining workflows.

  • What the main competitors of Bonterra Donor Engagement?

    Alternatives to Bonterra Donor Engagement include Instil, Bloomerang, DonorPerfect, and NeonCRM. These platforms offer similar features for donor management, fundraising, and nonprofit operations.

  • Is Bonterra Donor Engagement legit?

    Yes, Bonterra Donor Engagement is a legitimate software platform used by many nonprofits. It offers robust features for donor management and fundraising, though some users mention occasional bugs and higher costs for certain add-ons. It's generally considered safe and reliable.

  • How much does Bonterra Donor Engagement cost?

    I couldn't find pricing details for Bonterra Donor Engagement. For the most current pricing information, it's best to contact Bonterra directly. They can provide a personalized quote based on your specific needs.

  • Is Bonterra Donor Engagement customer service good?

    Bonterra Donor Engagement's customer service receives mixed reviews. While many users praise the helpful and responsive support team, particularly via chat and email, others have experienced long wait times and unhelpful responses. Some users also mention difficulty getting customized solutions.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.