From SaaS shortlist to AI automation

Don't get left behind. Show Gralio how you work and our revolutionary new tool will return step-by-step guidance plus the exact software - or AI - to accelerate your work.

Logo of Booxi

Booxi

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
12% increase in the last year
Web traffic
4% decrease in the last quarter
Financing
November 2021 - $1M

Ratings

G2
4.5/5
(18)
Capterra
4.7/5
(53)

Booxi description

Booxi is an appointment scheduling software designed primarily for retail businesses. It aims to improve customer experiences by offering personalized services, like consultations and personal shopping, that can be booked online. Booxi integrates with existing customer management and sales systems, providing insights to optimize the customer journey and encourage repeat business. It is suitable for both small and large businesses.


Who is Booxi best for

Booxi is a user-friendly appointment scheduling software ideal for retailers. Users praise its intuitive interface and seamless integrations, especially with Lightspeed POS. However, some find the customization options limited and desire more advanced features for managing multiple bookings and stock. It's praised for boosting sales via its online booking widget.

  • Best for small to medium-sized retail businesses (1-1000 employees).

  • Excellent for retail businesses and suitable for related sectors like consumer goods.


Booxi features

Supported

Booxi supports appointment management, including rescheduling and cancellations.

Supported

Booxi can automatically send reminders about upcoming appointments via email or SMS.

Supported

Booxi integrates with Square for accepting payments online and in person.

Supported

Booxi allows customers to book appointments based on staff availability.

Supported

Booxi allows customizing colors and integrating booking widgets into websites for design adaptation.


Booxi reviews

We've summarised 71 Booxi reviews (Booxi Software Advice reviews, Booxi Capterra reviews and Booxi G2 reviews) and summarised the main points below.

Pros of Booxi
  • User-friendly interface for both staff and clients
  • Excellent and responsive customer support
  • Seamless integration with Lightspeed POS
  • Automated appointment reminders and confirmations
  • Convenient online booking widget increases sales and customer satisfaction
Cons of Booxi
  • Rental feature lacks optimal stock management
  • Difficult to manage multiple bookings for the same time slot
  • Limited customization, especially for branding and holiday scheduling
  • No bulk day blocking; must block individual days
  • Lacks advanced features like health questionnaires and birthday greetings

Booxi pricing

The commentary is based on 4 reviews from Booxi Capterra reviews, Booxi G2 reviews and Booxi Software Advice reviews.

Booxi offers a tiered subscription model with monthly and annual billing options (annual billing offers a 15% discount). All plans include online booking, scheduling management, automated email reminders, customer management, mobile app for staff, integrated online payments, and calendar synchronization.

Users sentiment

Strongly negative
-1

See the Booxi pricing page.

  • Booxi has a free trial.

Solo
$69 per year

For retailers looking for a simple and effective solution to manage their store’s appointments. Includes online booking, scheduling management, automated reminders, customer management, mobile app, integrated online payments, and calendar synchronization.

Essential
$179 per year

For multi-store retailers looking to centralize appointment management. Includes all Solo plan features plus centralized booking for multiple stores, shared customer database, global visibility and management of all stores, advanced configuration of employee profiles, services, and calendars, and access and permission management for local teams.

Standard
$475 per year

For multi-store retailers who want a branded booking experience. Includes all Essential plan features plus fully customizable booking widget, customization of emails and booking button, API & Webhooks access, dedicated onboarding, and premium support.

Custom
Custom

For retailers and brands looking for a customized, scalable solution. Includes all Standard plan features plus enterprise SLA, dedicated support for integration and deployment, dedicated Customer Success Manager, custom reports and analytics, UX/UI consultation, and advanced security.


Booxi alternatives

  • Logo of SimplyBook.me
    SimplyBook.me
    Online booking made easy, automated, and growth-focused.
    Read more
  • Logo of Zoho Bookings
    Zoho Bookings
    Effortless appointment scheduling, automated reminders, streamlined payments.
    Read more
  • Logo of Fresha
    Fresha
    Free appointment scheduling and business tools for beauty and wellness.
    Read more
  • Logo of Mindbody
    Mindbody
    Streamlines wellness business: bookings, staff, clients, and growth.
    Read more
  • Logo of Acuity Scheduling
    Acuity Scheduling
    Online appointment scheduling that automates bookings and payments.
    Read more
  • Logo of EZnet Scheduler
    EZnet Scheduler
    Effortless online appointment scheduling for fewer no-shows and happier clients.
    Read more

Booxi FAQ

  • What is Booxi and what does Booxi do?

    Booxi is an appointment scheduling software specializing in boosting retail businesses' booking processes. It offers online appointment booking, automated reminders, and integrations with POS systems like Square and Lightspeed. Booxi helps manage staff schedules, track customer data, and enhance the overall customer journey.

  • How does Booxi integrate with other tools?

    Booxi integrates with various tools, including Square for payment processing and Lightspeed POS. It also offers a customizable booking widget for websites and mobile apps for staff, enhancing its connectivity with existing business systems.

  • What the main competitors of Booxi?

    Booxi's main competitors include SimplyBook.me, Zoho Bookings, Fresha, Mindbody, Acuity Scheduling, and EZnet Scheduler. These alternatives offer similar features, such as online booking, automated reminders, and integrations with other business tools.

  • Is Booxi legit?

    Yes, Booxi is a legitimate appointment scheduling software. It receives positive ratings on platforms like G2 and Capterra, and users praise its user-friendly interface and helpful customer support. While some users mention limited customization options, Booxi is generally considered safe and reliable for businesses.

  • How much does Booxi cost?

    Booxi's pricing starts at $69/year for the Solo plan and goes up to $475/year for the Standard plan. A Custom plan is also available for larger retailers with custom pricing. Add-ons like extra calendars and SMS notifications have variable pricing, so contact Booxi for more details.

  • Is Booxi customer service good?

    Booxi's customer service is generally viewed positively. Users frequently praise the helpful and responsive support team, highlighting their availability through various channels like chat. While some initial training sessions may require adjustments, the overall experience with customer service is excellent.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.