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Brightcove description
Brightcove is a leading video hosting and streaming platform used by businesses of all sizes. They provide reliable and secure technology for companies to manage, deliver, and monetize their video content. Brightcove focuses on offering a high-quality streaming experience, helping businesses increase viewership, generate leads, and improve their marketing efforts with video.
Who is Brightcove best for
Brightcove is a robust video hosting and streaming platform ideal for businesses of all sizes seeking reliable and secure video management. Users praise its high-quality streaming and user-friendly interface. However, some have noted difficulties with API integration and higher pricing for smaller organizations. Brightcove offers features like advanced analytics, AI-powered automation, and custom solutions to enhance video marketing and internal communications.
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Excellent fit for businesses of all sizes (1-1000+ employees).
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Ideal for media, entertainment, education, hospitality, transportation, and non-profits.
Brightcove features
Supported Marketing Studio facilitates easy video distribution and provides analytics for global brands, enabling effective marketing efforts. |
Supported Communications Studio helps keep dispersed teams connected and informed, fostering effective internal communication and training. |
Supported Media Studio empowers businesses to expand their reach and generate revenue from their video content through flexible tools and strategies. |
Supported Audience Insights provides in-depth analytics, enabling businesses to understand viewer behavior and optimize video performance. |
Supported Brightcove AI Suite automates video tasks to enhance engagement and streamline workflows effortlessly. |
Supported Zencoder offers a fast, reliable, versatile, and high-quality video encoding service, essential for optimal video delivery. |
Supported Brightcove provides custom solutions and workflows that can be tailored to meet unique business requirements. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Brightcove reviews
We've summarised 73 Brightcove reviews (Brightcove GetApp reviews, Brightcove TrustPilot reviews, Brightcove Capterra reviews and Brightcove G2 reviews) and summarised the main points below.
- Reliable video hosting and streaming
- Easy-to-use interface for uploads and management
- High-quality streaming experience
- Excellent customer support (Platinum tier)
- Good documentation and integration resources
- Difficult API integration
- Poor customer support, especially during implementation
- Basic API functionality, lacks user information
- High pricing, especially for smaller organizations
- Limited customization for galleries and playlists
Brightcove pricing
The commentary is based on 6 reviews from Brightcove Capterra reviews and Brightcove G2 reviews.
Brightcove's pricing is considered steep, especially for smaller organizations, though some find it competitive and cheaper than competitors given the features. Others feel the features should be enhanced to justify the cost, or the price should be lowered.
Users sentiment
Brightcove alternatives
AWS Elemental MediaPackagePrepares and protects video for smooth streaming on any device.Read more
Brightcove FAQ
Brightcove is a robust video platform offering hosting, streaming, and monetization tools for businesses of all sizes. It provides reliable, secure video delivery, analytics, and marketing features to enhance audience engagement and improve video strategies. Brightcove is ideal for organizations seeking a comprehensive video solution.
What is Brightcove and what does Brightcove do?
Brightcove is a robust video platform offering hosting, streaming, and monetization tools for businesses of all sizes. It provides reliable, secure video delivery, analytics, and marketing features to enhance audience engagement and improve video strategies. Brightcove is ideal for organizations seeking a comprehensive video solution.
Brightcove integrates with various marketing automation and CRM platforms. It offers robust APIs and SDKs, enabling custom integrations and workflows. This allows for seamless data transfer and streamlined video marketing efforts.
How does Brightcove integrate with other tools?
Brightcove integrates with various marketing automation and CRM platforms. It offers robust APIs and SDKs, enabling custom integrations and workflows. This allows for seamless data transfer and streamlined video marketing efforts.
Brightcove's main competitors include Dacast, Bitmovin, Vimeo, Wistia, Kaltura Video Cloud, and AWS Elemental MediaPackage. These platforms offer similar video hosting, streaming, and monetization features, catering to various business needs and budgets.
What the main competitors of Brightcove?
Brightcove's main competitors include Dacast, Bitmovin, Vimeo, Wistia, Kaltura Video Cloud, and AWS Elemental MediaPackage. These platforms offer similar video hosting, streaming, and monetization features, catering to various business needs and budgets.
Yes, Brightcove is a legitimate and safe video hosting and streaming platform. It's known for its reliable technology and high-quality streaming, making it a secure choice for businesses seeking to manage and deliver video content. However, consider their pricing model, especially if you are a smaller organization.
Is Brightcove legit?
Yes, Brightcove is a legitimate and safe video hosting and streaming platform. It's known for its reliable technology and high-quality streaming, making it a secure choice for businesses seeking to manage and deliver video content. However, consider their pricing model, especially if you are a smaller organization.
Brightcove doesn't publicly disclose its pricing. Contact their sales team to obtain a customized quote based on your specific needs and determine if Brightcove is worth the investment for your video platform requirements.
How much does Brightcove cost?
Brightcove doesn't publicly disclose its pricing. Contact their sales team to obtain a customized quote based on your specific needs and determine if Brightcove is worth the investment for your video platform requirements.
Brightcove's customer service receives mixed reviews. While some users praise the "top-notch" and "excellent" support, particularly the Platinum tier, others have had "appalling" experiences, especially during implementation. Several reviewers mention helpful account managers and responsive technical support.
Is Brightcove customer service good?
Brightcove's customer service receives mixed reviews. While some users praise the "top-notch" and "excellent" support, particularly the Platinum tier, others have had "appalling" experiences, especially during implementation. Several reviewers mention helpful account managers and responsive technical support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.