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Chargeflow description
Chargeflow is an automated software solution that helps online stores fight payment disputes called "chargebacks". It works with platforms like Shopify and Stripe. The software gathers information about your orders and automatically sends it to the credit card company to try and win the dispute for you. Chargeflow only charges you a fee if they succeed in getting your money back.
Who is Chargeflow best for
Chargeflow is an automated chargeback management solution ideal for online stores. It integrates with platforms like Shopify and Stripe, using AI to create compelling responses that increase win rates. Users praise its automated process and high success rate, while some note occasional issues with premature evidence submission and post-setup support. Pricing is success-based, charging 25% per successful recovery.
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Ideal for small to medium-sized businesses (1-1000 employees) seeking automated chargeback solutions.
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Best suited for e-commerce businesses processing online payments and experiencing disputes.
Chargeflow features
Supported Chargeflow automates the entire chargeback process, from gathering information to submitting responses, minimizing manual effort. |
Supported Chargeflow integrates with platforms like Shopify and Stripe, allowing seamless data transfer and automation. |
Supported Chargeflow's ChargeResponse® utilizes AI and Big Data to create customized and effective responses, increasing win rates. |
Supported Chargeflow offers dashboards and reporting tools to monitor chargeback activity, providing insights into key metrics and trends. |
Supported Chargeflow's ChargeScore® analyzes historical data and predicts the likelihood of winning each chargeback, enabling better financial forecasting. |
Supported Chargeflow charges fees only when it successfully recovers revenue from chargebacks, aligning incentives with client success. |
Supported Chargeflow's ChargeSync® automatically updates tracking numbers on PayPal, reducing the likelihood of disputes and improving seller protection. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Chargeflow reviews
We've summarised 38 Chargeflow reviews (Chargeflow TrustPilot reviews and Chargeflow G2 reviews) and summarised the main points below.
- Automates chargeback dispute process, saving time and effort.
- High success rate in winning disputes.
- Excellent onboarding and initial customer support.
- Easy integration with Shopify and Stripe.
- Clear and user-friendly interface.
- Automated system can submit evidence prematurely, leading to lost disputes.
- Unexpected charges and difficulty understanding invoices.
- Lack of transparency on how the AI determines evidence selection.
- Limited native integrations with platforms like Salesforce.
- Difficulty contacting support after initial setup.
Chargeflow pricing
The commentary is based on 12 reviews from Chargeflow G2 reviews and Chargeflow TrustPilot reviews.
Chargeflow's pricing is generally considered worth the cost for its automated chargeback recovery, despite some users finding it expensive. A success-based pricing plan is available. Some users have mentioned unexpected charges and lack of pricing transparency.
Users sentiment
See the Chargeflow pricing page.
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Chargeflow has a free trial.
Fully-automated chargeback management with simple, success-based pricing. This plan is ideal for businesses looking to automate their chargeback process without any upfront costs.
Chargeflow alternatives
Chargeflow FAQ
Chargeflow is an automated chargeback management solution for online stores. It uses AI to help win payment disputes, integrating with platforms like Shopify and Stripe. Chargeflow only charges a fee upon successfully recovering revenue.
What is Chargeflow and what does Chargeflow do?
Chargeflow is an automated chargeback management solution for online stores. It uses AI to help win payment disputes, integrating with platforms like Shopify and Stripe. Chargeflow only charges a fee upon successfully recovering revenue.
Chargeflow integrates with e-commerce platforms like Shopify and Stripe, enabling seamless data transfer for automated chargeback management. It also uses ChargeSync® to automatically update tracking information on PayPal, reducing disputes.
How does Chargeflow integrate with other tools?
Chargeflow integrates with e-commerce platforms like Shopify and Stripe, enabling seamless data transfer for automated chargeback management. It also uses ChargeSync® to automatically update tracking information on PayPal, reducing disputes.
Chargeflow's main competitors include Disputifier, Chargebacks911, and Chargeblast, all offering chargeback management solutions. NoFraud focuses on fraud prevention, while FastSpring and Returnly specialize in payments and returns, respectively.
What the main competitors of Chargeflow?
Chargeflow's main competitors include Disputifier, Chargebacks911, and Chargeblast, all offering chargeback management solutions. NoFraud focuses on fraud prevention, while FastSpring and Returnly specialize in payments and returns, respectively.
Chargeflow appears to be a legitimate solution for e-commerce businesses seeking automated chargeback management. Positive reviews cite its ease of use and high success rate. However, some users have reported issues with transparency and customer support. Consider these factors when evaluating if Chargeflow is safe and right for your business.
Is Chargeflow legit?
Chargeflow appears to be a legitimate solution for e-commerce businesses seeking automated chargeback management. Positive reviews cite its ease of use and high success rate. However, some users have reported issues with transparency and customer support. Consider these factors when evaluating if Chargeflow is safe and right for your business.
Chargeflow's pricing is success-based, charging 25% per successful chargeback. This makes it a worthwhile product for businesses seeking automated chargeback management without upfront costs. Contact them for enterprise pricing or information on add-ons like custom API integrations.
How much does Chargeflow cost?
Chargeflow's pricing is success-based, charging 25% per successful chargeback. This makes it a worthwhile product for businesses seeking automated chargeback management without upfront costs. Contact them for enterprise pricing or information on add-ons like custom API integrations.
Chargeflow's customer service receives mixed reviews. While the initial onboarding and support are praised as outstanding, users report difficulty contacting support after setup. Some also mention unexpected charges and a lack of invoice transparency. Others describe the team as helpful and responsive.
Is Chargeflow customer service good?
Chargeflow's customer service receives mixed reviews. While the initial onboarding and support are praised as outstanding, users report difficulty contacting support after setup. Some also mention unexpected charges and a lack of invoice transparency. Others describe the team as helpful and responsive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.