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CityMall

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Last updated on

Company health

Employee growth
9% increase in the last year
Web traffic
12% increase in the last quarter
Financing
October 2021 - $112M

Ratings

G2
3.4/5
(10)
Glassdoor
3.1/5
(116)

CityMall description

CityMall is an India-focused e-commerce platform that utilizes WhatsApp to reach new internet users. It operates by empowering a network of local community leaders to act as virtual store owners, offering a simplified online shopping experience tailored for a growing digital market.


Who is CityMall best for

CityMall is an India-focused e-commerce platform ideal for businesses of all sizes, especially those in retail and consumer goods. It connects with customers via WhatsApp, offering discounted pricing, free delivery, and easy returns. CityMall is particularly suited for the Indian market.

  • Ideal for small to medium-sized businesses (1-1000 employees) looking to expand their online presence.

  • Best fit for e-commerce, retail, and consumer goods companies targeting the Indian market.


CityMall features

Supported

CityMall offers savings of up to 20% on groceries and household items compared to local stores.

Supported

CityMall offers free home delivery on all orders.

Supported

CityMall allows customers to inspect their order upon delivery before payment.

Supported

CityMall assures customers of high-quality products.

Supported

CityMall offers a hassle-free return and refund policy.

Supported

CityMall assigns a dedicated partner for assistance with deliveries and order-related issues.


CityMall alternatives

  • Logo of Flipkart Commerce Cloud Selection Manager
    Flipkart Commerce Cloud Selection Manager
    Optimizes product selection, pricing, and visibility for e-commerce.
    Read more
  • Logo of Flipkart Commerce Cloud - Pricing Manager
    Flipkart Commerce Cloud - Pricing Manager
    Optimizes pricing for retailers using algorithms and market data.
    Read more
  • Logo of FCC Ads Manager
    FCC Ads Manager
    Reach Flipkart shoppers with targeted ads and track results.
    Read more
  • Logo of WhatsApp API
    WhatsApp API
    Connect with customers on WhatsApp for support, sales, and marketing.
    Read more
  • Logo of LimeChat
    LimeChat
    AI chatbots for sales and support on messaging apps.
    Read more
  • Logo of Sendwo
    Sendwo
    WhatsApp marketing: automated messages, chatbots, and analytics.
    Read more

CityMall FAQ

  • What is CityMall and what does CityMall do?

    CityMall is an India-focused social commerce platform specializing in grocery and household items. Using WhatsApp, CityMall connects local community leaders acting as online store owners with customers, offering discounted prices, free delivery, and a simplified online shopping experience.

  • How does CityMall integrate with other tools?

    CityMall integrates with WhatsApp, enabling community leaders to function as virtual store owners and facilitate online shopping for their network. There is no information available about other integrations.

  • What the main competitors of CityMall?

    CityMall competes with other Indian e-commerce platforms like Flipkart, and messaging-based commerce solutions such as WhatsApp API, LimeChat, and Sendwo. It also faces competition from services like FCC Ads Manager focusing on targeted advertising within the Flipkart ecosystem.

  • Is CityMall legit?

    CityMall's legitimacy is uncertain due to limited information. While it offers convenient features like free delivery and discounts, user reviews on platforms like G2 and Glassdoor average around 3.1-3.4 out of 5, suggesting mixed experiences. Further research is advised to determine if CityMall is safe and reliable for you.

  • How much does CityMall cost?

    I cannot find pricing details for CityMall. Contact CityMall directly to get current pricing information and determine if the product is worth the investment for your needs.

  • Is CityMall customer service good?

    CityMall's customer service receives mixed reviews. Some customers appreciate the dedicated support partners, while others express frustration with the lack of support and difficulty getting refunds for undelivered orders. More information is needed to determine overall customer service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.