From SaaS shortlist to AI automation

Don't get left behind. Show Gralio how you work and our revolutionary new tool will return step-by-step guidance plus the exact software - or AI - to accelerate your work.

Logo of Cloud Softphone

Cloud Softphone

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
5% increase in the last quarter

Ratings

G2
4.8/5
(16)

Cloud Softphone description

Cloud Softphone by Acrobits is a platform that lets you create your own branded business phone app (like Skype but with your company logo and design). It's designed for medium to large companies and offers over 100 features like voice and video calls, messaging, file sharing, and strong security. You can manage features and only pay for what you use. Cloud Softphone is used by telecommunications, hospitality, and healthcare companies, and boasts over 140 million users.


Who is Cloud Softphone best for

Cloud Softphone by Acrobits helps medium to large businesses create custom-branded phone apps. It offers 100+ features like voice/video calls and messaging. Flexible pricing lets you pay only for what you use.

  • Ideal for medium to large businesses (101+ employees).

  • Best for telecommunications, hospitality, and healthcare companies.


Cloud Softphone features

Supported

Cloud Softphone enables deployment of a UCaaS app in under 24 hours.

Supported

Cloud Softphone supports voice and video calls, text messaging, and file sharing.

Supported

Cloud Softphone provides access to over 100 premium features.

Supported

Cloud Softphone allows adding and removing features, with usage-based pricing.

Supported

Cloud Softphone offers pre-built and customizable UI elements.

Supported

Cloud Softphone integrates with current communication systems.

Supported

Cloud Softphone's architecture can scale to accommodate growing user bases.


Cloud Softphone pricing

The commentary is based on 3 reviews from Cloud Softphone G2 reviews.

Cloud Softphone's pricing is considered expensive initially, especially for white-labeling. However, users generally find it worth the cost after the initial purchase, citing its reliability and "out-of-the-box" functionality as valuable benefits. Optimizing the licensing sales process could improve the customer experience.

See the Cloud Softphone pricing page.

  • Cloud Softphone has a free trial.

White Label App
$459 per month

Create a fully branded VoIP app with access to the advanced calling features and even more app customizations for both desktop and mobile. Deploy fast to the App Store and Google Play with app installation packages.

Outgoing only
$120 per month

Design a simple softphone app that supports outgoing calls for a flat fee and no per-user costs. Ideal for VoIP providers looking to offer cheap outgoing calls to a large number of users.

Full featured
$59 per month

Offer a feature-rich experience that supports both incoming and outgoing calls for a flat monthly fee and per-user licensing. Access top features like push notifications, video calls, call transfers, conferencing, and more.

Enterprise
$399 per month

Enable seamless communications for a large user base, complete with all the business features large enterprises need for a fixed monthly fee. Supports both self-hosted or Acrobits-hosted options for advanced features like push notifications, conferencing, and contact sync.

High Security White Label App
$599 per month

Create an ultra secure and branded experience with enhanced security features. Includes everything the white label package offers while adding additional security-focused features to enable ultra secure communications.


Cloud Softphone alternatives

  • Logo of OpenPhone
    OpenPhone
    Modern business phone system for streamlined calling and texting.
    Read more
  • Logo of 3CX
    3CX
    Easy, affordable business phone system with calls, video, and chat.
    Read more
  • Logo of Dialpad Ai Contact Center
    Dialpad Ai Contact Center
    AI-powered call center software for smarter conversations and happier teams.
    Read more
  • Logo of DialerHQ
    DialerHQ
    Cloud phone system for businesses with international calls and texting.
    Read more
  • Logo of Tragofone
    Tragofone
    White-label VoIP calling platform for customized business communication.
    Read more
  • Logo of Intermedia Unite
    Intermedia Unite
    Unified communications for business calls, video, chat, and more.
    Read more

Cloud Softphone FAQ

  • What is Cloud Softphone and what does Cloud Softphone do?

    Cloud Softphone by Acrobits enables businesses to create custom-branded phone apps. With 100+ features like voice/video calling, messaging, and file sharing, it caters to medium and large companies needing scalable and secure communication solutions. It's particularly popular in telecommunications, hospitality, and healthcare.

  • How does Cloud Softphone integrate with other tools?

    Cloud Softphone integrates seamlessly with existing communication systems. It offers flexible feature selection, enabling businesses to add or remove features as needed. This adaptability ensures streamlined integration with current workflows and tools.

  • What the main competitors of Cloud Softphone?

    Top alternatives to Cloud Softphone include OpenPhone, 3CX, Dialpad Ai Contact Center, DialerHQ, Tragofone, and Intermedia Unite. These competitors offer similar features such as business phone systems, video conferencing, and messaging capabilities.

  • Is Cloud Softphone legit?

    Cloud Softphone appears to be a legitimate platform. It's used by over 140 million users and offers robust features like voice and video calling, messaging, and file sharing, according to its product description. G2 reviews give it a 4.8/5 rating, further suggesting its safe and reliable for business communication.

  • How much does Cloud Softphone cost?

    Cloud Softphone pricing starts at $59 monthly for the Full Featured plan and goes up to $599 monthly for the High Security White Label App. Other plans include the Outgoing Only plan for $120 per month and the Enterprise plan for $399 monthly. A White Label app is also available for $459 monthly. There's no free plan, but a free trial is available to test the softphone features.

  • Is Cloud Softphone customer service good?

    Cloud Softphone's customer service is highly regarded by users. Reviewers praise the support team's responsiveness and helpfulness, highlighting their quick feedback and thorough assistance. A dedicated WhatsApp group is available for instant support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.