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Commusoft description
Commusoft is a cloud-based software designed to help businesses in the trades industry, such as plumbing or electrical, manage their operations. It provides tools for scheduling jobs, dispatching technicians, tracking work orders, invoicing customers, and managing customer information. Commusoft aims to streamline field service operations, improve efficiency, and enhance customer satisfaction.
Who is Commusoft best for
We find that Commusoft is a solid choice for trades businesses like plumbing and electrical. User reviews highlight its user-friendliness and effective job scheduling. We've noticed some users mention challenges around invoicing and reporting limitations, so be sure to weigh those aspects.
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We find that Commusoft is a great fit for small to large companies in the trades industry seeking streamlined operations.
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In our experience, Commusoft is particularly well-suited for companies in the Real Estate, Construction, and Professional Services industries.
Commusoft features
Supported Opportunity Management: Commusoft's Opportunity Management feature helps users manage and track potential sales opportunities, from initial contact to close. This allows businesses to streamline their sales process, improve conversion rates, and maximize revenue. |
Supported Proposals: Commusoft's Proposals feature enables users to create and send professional, customized proposals to clients. This ensures consistent branding and messaging, simplifies the proposal process, and increases the likelihood of winning new business. |
Supported Customer Portal: The Customer Portal feature gives clients access to their account information, service history, and upcoming appointments. This improves customer satisfaction, reduces administrative burden, and empowers clients to manage their own accounts. |
Supported Customer Database: Commusoft's Customer Database feature provides a centralized repository for all customer information, including contact details, service history, and communication logs. This improves customer service, facilitates targeted marketing campaigns, and enables data-driven decision-making. |
Supported Inventory Management: Commusoft offers Inventory Management to efficiently track stock levels, manage product catalogs, and streamline the purchasing process. This ensures optimal inventory control, reduces stockouts and overstocking, and improves overall profitability. |
Supported Vendors and Purchasing: The Vendors and Purchasing feature helps users manage vendor relationships, track purchase orders, and automate the procurement process. This simplifies vendor communication, improves purchasing efficiency, and reduces the risk of errors. |
Supported Custom Forms: Commusoft enables users to create Custom Forms to capture specific data and tailor the system to their unique business needs. This ensures data accuracy, improves reporting capabilities, and enhances overall system flexibility. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Commusoft reviews
We've summarised 39 Commusoft reviews (Commusoft G2 reviews) and summarised the main points below.
- Excellent customer support with quick response times.
- User-friendly app and portal.
- Easy job scheduling and work tracking.
- Effective digital diary and business management tool.
- Seamless integration with essential business tools.
- Desktop version not available on iPads with smaller screens.
- Cannot bulk delete old data.
- Invoicing complexities, especially with Xero integration and adjustments.
- Limited reporting options.
- Higher-tier packages required for advanced features, increasing cost per user.
Commusoft pricing
The commentary is based on 3 reviews from Commusoft G2 reviews.
We find Commusoft's pricing to be generally well-received, offering good value. However, some users noted that advanced features are locked behind higher-tier plans, which can become expensive for businesses with many users. Despite this, many feel the improved efficiency and resulting growth justify the cost.
Users sentiment
See the Commusoft pricing page.
Commusoft alternatives
commusoft vs ServiceTitanStreamlines home service business operations, boosts sales, and delights customers.Read more
commusoft vs Housecall ProEasy scheduling, job management, and payments for home services.Read more
commusoft vs Zoho FSMStreamlines field service operations, boosts efficiency, and delights customers.Read more
Commusoft FAQ
We find Commusoft to be a helpful tool for trade businesses like plumbing or electrical services. It handles scheduling, dispatching, work orders, invoicing, and customer management, all in one place. We think this helps streamline operations and improve efficiency for field service businesses.
What is Commusoft and what does Commusoft do?
We find Commusoft to be a helpful tool for trade businesses like plumbing or electrical services. It handles scheduling, dispatching, work orders, invoicing, and customer management, all in one place. We think this helps streamline operations and improve efficiency for field service businesses.
Commusoft integrates seamlessly with essential business tools, though specific integrations aren't listed in the provided data. For a comprehensive list, it's best to check their website or contact Commusoft directly.
How does Commusoft integrate with other tools?
Commusoft integrates seamlessly with essential business tools, though specific integrations aren't listed in the provided data. For a comprehensive list, it's best to check their website or contact Commusoft directly.
We find that Commusoft's main competitors include ServiceTitan, Jobber, and Simpro. These alternatives offer similar features for managing field service operations, scheduling, and customer interactions. Housecall Pro, FieldPulse, and Ascora are also comparable options.
What the main competitors of Commusoft?
We find that Commusoft's main competitors include ServiceTitan, Jobber, and Simpro. These alternatives offer similar features for managing field service operations, scheduling, and customer interactions. Housecall Pro, FieldPulse, and Ascora are also comparable options.
We find Commusoft to be a legitimate and reliable choice. With strong ratings and positive user reviews, it appears to be a helpful tool for managing field service operations. We do recommend researching the pricing structure to ensure it aligns with your budget.
Is Commusoft legit?
We find Commusoft to be a legitimate and reliable choice. With strong ratings and positive user reviews, it appears to be a helpful tool for managing field service operations. We do recommend researching the pricing structure to ensure it aligns with your budget.
Commusoft doesn't publicly share pricing details. Reach out to their sales team to get a customized quote based on your business needs. They offer plans for both job management and sales management.
How much does Commusoft cost?
Commusoft doesn't publicly share pricing details. Reach out to their sales team to get a customized quote based on your business needs. They offer plans for both job management and sales management.
We find that Commusoft's customer service is generally viewed positively. Users praise the helpfulness and responsiveness of the support team. While some users have mentioned difficulties getting help at times, the overall sentiment towards their customer service is favorable.
Is Commusoft customer service good?
We find that Commusoft's customer service is generally viewed positively. Users praise the helpfulness and responsiveness of the support team. While some users have mentioned difficulties getting help at times, the overall sentiment towards their customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.