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ComplianceQuest

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Last updated on

Company health

Employee growth
15% increase in the last year
Web traffic
12% increase in the last quarter
Financing
June 2019 - $36M

Ratings

G2
4.3/5
(76)
Capterra
4.7/5
(66)
Glassdoor
3.7/5
(27)

ComplianceQuest description

ComplianceQuest is a cloud-based software that helps companies manage quality, safety, and compliance. Built on the Salesforce platform, it provides a connected system for managing documents, training, risks, audits, and more. Its focus is on manufacturers and suppliers needing to meet industry regulations, particularly in the medical, automotive, and aerospace industries. ComplianceQuest emphasizes its ease of use, AI-powered features for automation, and pre-built applications that are ready to go.

Who is ComplianceQuest best for

ComplianceQuest is a cloud-based quality, safety, and compliance management solution built on Salesforce. Users praise its comprehensive regulatory coverage and out-of-the-box functionality. However, some users have reported slow processing speeds and complex approval workflows. It's best suited for manufacturers seeking an integrated platform to manage quality and compliance processes.

  • Best fit for small to enterprise-sized companies.

  • Ideal for manufacturing, medical, automotive, and aerospace sectors.

ComplianceQuest features

Supported

ComplianceQuest supports managing corrective and preventive actions.

Supported

ComplianceQuest tracks both online and offline training completion.

Supported

ComplianceQuest supports storing various safety-related documents.

Supported

ComplianceQuest supports safety inspections, reporting, and integrates safety into operations.

Supported

ComplianceQuest uses AI to automate quality assurance and improve data quality, which can also be applied to sustainability data.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+0.85

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Rather positive
+0.45

Ease of Implementation

Rather positive
+0.67

Scalability

Strongly positive
+1

ComplianceQuest reviews

We've summarised 137 ComplianceQuest reviews (ComplianceQuest Capterra reviews and ComplianceQuest G2 reviews) and summarised the main points below.

Pros of ComplianceQuest
  • Ready out-of-the-box solution for eQMS needs.
  • Covers regulatory requirements comprehensively.
  • User-friendly interface and easy navigation.
  • One-stop shop for all quality modules, eliminating multiple applications.
  • Excellent customer support and helpful staff.
  • Highly configurable and customizable to specific business needs.
  • Seamless integration with other systems (e.g., Salesforce, ERP, CRM).
  • Robust reporting and dashboard capabilities.
Cons of ComplianceQuest
  • Slow processing speeds and latency issues were reported.
  • Non-intuitive "Next Best Actions" suggestions.
  • Discrepancies between sandbox and production environments cause confusion.
  • Long resolution times for help desk tickets.
  • Difficult to modify out-of-the-box features.
  • Document search functionality needs improvement.
  • Too many approval steps in some modules (e.g., Change Control, CAPA).
  • UI lacks user-friendliness and has hidden bugs.

ComplianceQuest pricing

The commentary is based on 12 reviews from ComplianceQuest Capterra reviews and ComplianceQuest G2 reviews.

ComplianceQuest offers customized pricing based on specific needs. They offer a suite of solutions including Product Lifecycle, Design Quality, Complaints Management, Document and Learning Management, Quality Management, Risk Management, Supplier Management, Safety Management, and Environment and Sustainability. Common features across all plans include a dedicated customer success manager, onboarding and implementation expert, validation packages for every update, on-demand training, and seamless integrations.

Users sentiment

Strongly positive
+1

See the ComplianceQuest pricing page.

ComplianceQuest alternatives

  • Logo of Ideagen Quality Management
    Ideagen Quality Management
    Streamlines quality, compliance, and document management.
    Read more
  • Logo of Ideagen Quality Control
    Ideagen Quality Control
    Streamlines quality inspections, ensures compliance, and boosts product quality.
    Read more
  • Logo of Diligent Audit
    Diligent Audit
    Streamlines audits, manages risks, and ensures compliance.
    Read more
  • Logo of Ideagen Coruson
    Ideagen Coruson
    Streamlines safety, risk, and compliance management for aviation and other industries.
    Read more
  • Logo of Ideagen EHS
    Ideagen EHS
    Streamlines safety, risk, and compliance management.
    Read more
  • Logo of Ideagen Internal Audit
    Ideagen Internal Audit
    Streamline audits, manage risks, and gain valuable insights.
    Read more

ComplianceQuest FAQ

  • What is ComplianceQuest and what does ComplianceQuest do?

    ComplianceQuest is a cloud-based quality, safety, and compliance management software. Built on Salesforce, it offers a centralized system for document control, training, risk management, and audits. It's designed for manufacturers, particularly in regulated industries like medical, automotive, and aerospace, seeking to streamline compliance processes.

  • How does ComplianceQuest integrate with other tools?

    ComplianceQuest seamlessly integrates with other systems, including Salesforce, ERP, and CRM platforms. This integration streamlines data flow and enhances the overall efficiency of quality and compliance management. It leverages its Salesforce foundation for robust connectivity.

  • What the main competitors of ComplianceQuest?

    Top alternatives to ComplianceQuest include ETQ Reliance, QT9 QMS, and Intellect. These competitors offer similar quality management features, often with a focus on regulated industries like manufacturing and medical devices. Some, like ETQ Reliance, are known for flexibility and customization, while others, such as QT9 QMS, emphasize user-friendliness and ease of implementation.

  • Is ComplianceQuest legit?

    Yes, ComplianceQuest is a legitimate cloud-based quality, safety, and compliance management software. It's built on Salesforce and offers various features like document management and AI-powered automation. Users appreciate its comprehensive features and ease of use.

  • How much does ComplianceQuest cost?

    I couldn't find pricing details for ComplianceQuest. Contact their sales team to discuss pricing options and determine if ComplianceQuest's product is a worthwhile investment for your needs.

  • Is ComplianceQuest customer service good?

    ComplianceQuest's customer service receives positive feedback overall. Users praise the helpful, knowledgeable staff and quick responses. However, some experienced slow resolution times for complex issues and desired more support during implementation and rollout.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.