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Contact Center Compliance description
Contact Center Compliance offers cloud-based software to help businesses comply with US telemarketing laws, primarily the Telephone Consumer Protection Act (TCPA) and Do Not Call Registry (DNC). Using their database of over 70 billion scrubbed phone numbers, this software identifies numbers flagged for litigation risk, reassignment, and DNC registration, helping your company avoid fines and lawsuits. Additional features include caller ID reputation monitoring and data enhancement tools to improve the accuracy of your contact lists.
Who is Contact Center Compliance best for
Contact Center Compliance helps businesses comply with US telemarketing laws. It scrubs outbound call lists against a database of over 70 billion numbers to identify litigation risks, reassigned numbers, and DNC registrations. This helps avoid fines and lawsuits. Features include caller ID reputation monitoring and data enhancement. Suitable for call centers concerned with TCPA/DNC compliance and maintaining a positive brand reputation.
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Ideal for medium to large businesses (101+ employees) seeking TCPA and DNC compliance.
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Best for Marketing & Advertising, Finance, Banking, Insurance, and Legal firms.
Contact Center Compliance features
Supported The software scrubs outbound lists for disconnected, reassigned, and litigator numbers, along with those on the Do Not Call Registry. |
Supported Real-time phone number monitoring and reporting helps prevent unwanted call blocking. |
Supported The product analyzes blocked calls and provides necessary corrections for restoration. |
Supported Allows displaying brand name and logo on outbound calls to improve answer rates and customer experience. |
Supported Software scrubs leads against the DNC registry to maintain compliance and reduce risk. |
Supported Batch scrubbing of TCPA litigators from lead lists to reduce lawsuit risk. |
Supported Real-time compliance guide accessible through the DNC.com platform provides current regulatory information. |
Contact Center Compliance alternatives
Contact Center Compliance FAQ
Contact Center Compliance is a cloud-based software solution ensuring TCPA and DNC regulatory compliance for businesses with outbound call operations. It scrubs call lists against a database of over 70 billion numbers, identifying litigation risks, reassigned numbers, and DNC registrations to help avoid costly fines. It also offers caller ID reputation monitoring and data enhancement features.
What is Contact Center Compliance and what does Contact Center Compliance do?
Contact Center Compliance is a cloud-based software solution ensuring TCPA and DNC regulatory compliance for businesses with outbound call operations. It scrubs call lists against a database of over 70 billion numbers, identifying litigation risks, reassigned numbers, and DNC registrations to help avoid costly fines. It also offers caller ID reputation monitoring and data enhancement features.
Contact Center Compliance integrates with dialing platforms and offers data enhancement tools to improve contact list accuracy. It primarily focuses on compliance with US telemarketing laws, leveraging a database of scrubbed phone numbers to mitigate risks associated with the TCPA and DNC regulations.
How does Contact Center Compliance integrate with other tools?
Contact Center Compliance integrates with dialing platforms and offers data enhancement tools to improve contact list accuracy. It primarily focuses on compliance with US telemarketing laws, leveraging a database of scrubbed phone numbers to mitigate risks associated with the TCPA and DNC regulations.
Top alternatives to Contact Center Compliance include Gryphon.ai, Alvaria Verify, and Caller ID Reputation. These competitors offer similar features such as compliance tools, outbound dialing solutions, and brand reputation management. Other options like Convoso, NICE CXone, and Five9 provide broader contact center functionalities.
What the main competitors of Contact Center Compliance?
Top alternatives to Contact Center Compliance include Gryphon.ai, Alvaria Verify, and Caller ID Reputation. These competitors offer similar features such as compliance tools, outbound dialing solutions, and brand reputation management. Other options like Convoso, NICE CXone, and Five9 provide broader contact center functionalities.
Yes, Contact Center Compliance is a legitimate software solution. It helps businesses comply with US telemarketing laws, particularly the TCPA and DNC regulations, using a database of scrubbed phone numbers to identify litigation risks. This helps avoid fines and lawsuits, improving contact center compliance and safeguarding brand reputation.
Is Contact Center Compliance legit?
Yes, Contact Center Compliance is a legitimate software solution. It helps businesses comply with US telemarketing laws, particularly the TCPA and DNC regulations, using a database of scrubbed phone numbers to identify litigation risks. This helps avoid fines and lawsuits, improving contact center compliance and safeguarding brand reputation.
I cannot find pricing information for Contact Center Compliance. Contact the vendor directly to determine if Contact Center Compliance is worth the investment for your business needs.
How much does Contact Center Compliance cost?
I cannot find pricing information for Contact Center Compliance. Contact the vendor directly to determine if Contact Center Compliance is worth the investment for your business needs.
There is no customer service information available for Contact Center Compliance. However, its overall G2 rating is 4.3 out of 5 stars, suggesting general user satisfaction.
Is Contact Center Compliance customer service good?
There is no customer service information available for Contact Center Compliance. However, its overall G2 rating is 4.3 out of 5 stars, suggesting general user satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.