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Crossing Minds

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Last updated on

Company health

Employee growth
30% decrease in the last year
Web traffic
36% decrease in the last quarter
Financing
May 2024 - $14M

Ratings

G2
5.0/5
(25)
Glassdoor
5.0/5
(1)

Crossing Minds description

Crossing Minds uses the latest AI technology to help businesses personalize their ecommerce websites. It analyzes customer behavior to suggest products customers may like, even if they are new to the site. This leads to happier customers who buy more, and higher sales for your business. Crossing Minds prides itself on accomplishing this without compromising customer privacy.


What companies are using Crossing Minds?

Duetto is using Crossing Minds
Duetto
Back Market is using Crossing Minds
Back Market
Bonobos is using Crossing Minds
Bonobos
Grail is using Crossing Minds
Grail
Zapier is used by Duetto, Back Market, Bonobos, Grail.

Who is Crossing Minds best for

Crossing Minds uses AI to personalize e-commerce sites, boosting sales and customer satisfaction. They offer personalized recommendations, even for new customers. Users praise Crossing Minds' effective recommendations and excellent customer support, while some note a learning curve. Best for B2B e-commerce companies of all sizes.

  • Excellent fit for small, medium, and large businesses.

  • Ideal for B2B e-commerce companies.


Crossing Minds features

Supported

Crossing Minds analyzes customer behavior to suggest products customers may like, increasing engagement and conversions.

Supported

Crossing Minds provides personalized recommendations for new or anonymous visitors without relying on cookies, accelerating their conversion rate.

Supported

Crossing Minds suggests relevant complementary products based on product similarities and intuitive category bundles, encouraging upselling and cross-selling.

Supported

Crossing Minds predicts trending products and boosts their visibility among relevant customers to maximize sales.

Supported

Crossing Minds offers a user-friendly interface for managing product recommendations, allowing for quick updates and customization.

Supported

Crossing Minds ensures secure, stable, and low-latency operations for consistent and high-performing recommendations.

Supported

Crossing Minds fosters brand loyalty through personalized shopping experiences, increasing repeat purchases by showcasing items that resonate with customer preferences.


Crossing Minds reviews

We've summarised 25 Crossing Minds reviews (Crossing Minds G2 reviews) and summarised the main points below.

Pros of Crossing Minds
  • Highly effective personalized recommendations, leading to increased conversions and sales.
  • Excellent customer support, responsive and helpful team.
  • Customizable solutions tailored to unique business needs and data complexities.
  • Easy API integration with pre-written modules and good documentation.
  • Data cleaning and auto-tagging services improve data quality and usability.
Cons of Crossing Minds
  • Initial learning curve for the platform and its features.
  • Limited self-serve features, especially for specific industries like fintech.
  • Some users prefer email communication over Slack.
  • Shopify app integration could be more user-friendly.
  • Occasional timezone challenges for European support.

Crossing Minds pricing

The commentary is based on 5 reviews from Crossing Minds G2 reviews.

While specific pricing details aren't available in the reviews, one reviewer mentions a "free trial." Others highlight Crossing Minds' impressive return on investment through increased conversions and average order value, suggesting the pricing is justified by the strong performance and dedicated support.

See the Crossing Minds pricing page.


Crossing Minds alternatives

  • Logo of Bloomreach
    Bloomreach
    Personalizes websites and boosts conversions with AI.
    Read more
  • Logo of Constructor
    Constructor
    AI search that boosts e-commerce sales with personalized results.
    Read more
  • Logo of Nosto
    Nosto
    Personalizes shopping with AI, boosting sales and happy customers.
    Read more
  • Logo of Dynamic Yield
    Dynamic Yield
    Personalizes website and app content to boost conversions.
    Read more
  • Logo of AB Tasty
    AB Tasty
    Optimize websites and apps with A/B testing and personalization.
    Read more
  • Logo of Insider
    Insider
    Personalizes customer journeys across channels with AI-powered insights.
    Read more

Crossing Minds FAQ

  • What is Crossing Minds and what does Crossing Minds do?

    Crossing Minds is an AI-powered personalization platform for e-commerce businesses. It analyzes customer behavior to provide product recommendations, boosting conversions and sales, even for new visitors. It's praised for effective personalization and excellent support, while prioritizing customer privacy.

  • How does Crossing Minds integrate with other tools?

    Crossing Minds integrates seamlessly with your existing tech stack through its easy-to-use API and pre-built modules. It offers robust documentation and supports customization for unique business needs. They also provide data cleaning and auto-tagging services.

  • What the main competitors of Crossing Minds?

    Top alternatives to Crossing Minds include Bloomreach, Constructor, Nosto, Dynamic Yield, AB Tasty, and Insider. These competitors offer similar AI-powered personalization solutions for e-commerce businesses seeking to improve customer experience and boost sales.

  • Is Crossing Minds legit?

    Crossing Minds appears to be a legitimate company. They offer personalized recommendations using AI, boosting sales for e-commerce businesses. Positive reviews on G2 and a focus on privacy enhance their credibility. However, consider the recent decline in LinkedIn employee growth.

  • How much does Crossing Minds cost?

    Crossing Minds offers Essential, Professional, and Enterprise plans. While specific pricing isn't publicly listed, all plans include features like A/B testing, AI customization, and dedicated support. Contact Crossing Minds for detailed pricing information.

  • Is Crossing Minds customer service good?

    Crossing Minds' customer service receives overwhelmingly positive feedback. Users consistently praise the team's responsiveness, helpfulness, and expertise. While some minor time zone difficulties and communication style preferences were noted, the overall sentiment points towards highly satisfactory customer support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.