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Dialer360

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Last updated on

Company health

Employee growth
5% increase in the last year
Web traffic
30% increase in the last quarter

Ratings

G2
4.4/5
(15)

Dialer360 description

Dialer360 is cloud-based call center software offering tools for both inbound and outbound calls. Features include autodialing, predictive dialing, ringless voicemail, and integrations with popular CRM platforms. Dialer360 aims to increase agent productivity and improve customer connections for businesses of all sizes, with a focus on boosting sales and efficiency.


Who is Dialer360 best for

Dialer360 is a cloud-based call center solution designed for small to medium businesses. It offers features like autodialing, predictive dialing, and CRM integrations to boost sales and agent productivity. Dialer360 aims to streamline communication and improve customer connections.

  • Ideal for small to medium businesses (1-1000 employees).

  • Suitable for businesses across various industries, especially finance.


Dialer360 features

Supported

Dialer360's Agent Statusboard provides real-time monitoring of agent activity.

Supported

Dialer360 offers an affordable VoIP calling solution as part of its platform.

Supported

Dialer360's TPS/DNC Filtering feature ensures compliance by filtering out restricted numbers.

Supported

Dialer360's Recording Portal enables access and management of call recordings.

Supported

Dialer360 allows displaying a local caller ID for better connection rates.

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Dialer360 offers a built-in CRM to manage customer interactions efficiently.

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Dialer360's Web Phone feature supports making and receiving calls via web browser.


Dialer360 pricing

The commentary is based on 2 reviews from Dialer360 G2 reviews.

Dialer360 offers acceptable pricing, especially for startups and small businesses seeking affordable call center solutions. While some users mention limitations regarding voicemail options, the cost-effectiveness is generally appreciated relative to the service provided.

See the Dialer360 pricing page.


Dialer360 alternatives

  • Logo of CloudTalk
    CloudTalk
    Effortless calling, smart routing, and happy customers.
    Read more
  • Logo of Aloware
    Aloware
    Streamlines sales calls, texts, and automation for smarter outreach.
    Read more
  • Logo of Squaretalk
    Squaretalk
    Streamlines business communications with automation and multi-channel messaging.
    Read more
  • Logo of Talkdesk
    Talkdesk
    AI contact center platform streamlining operations, improving customer experience.
    Read more
  • Logo of 3CX
    3CX
    Easy, affordable business phone system with calls, video, and chat.
    Read more
  • Logo of Dialpad Ai Sales Center
    Dialpad Ai Sales Center
    AI-powered sales calls: coaching, automation, and insights.
    Read more

Dialer360 FAQ

  • What is Dialer360 and what does Dialer360 do?

    Dialer360 is a cloud-based call center software designed to enhance agent productivity and customer connections. It offers features like autodialing, predictive dialing, ringless voicemail, CRM integrations, and a web-based phone, primarily benefiting small to medium-sized businesses.

  • How does Dialer360 integrate with other tools?

    Dialer360 integrates with popular CRM platforms through its built-in CRM system, enhancing customer relationship management. It also offers web-based calling, enabling agents to make and receive calls directly from their browsers. This streamlines workflows and improves agent productivity.

  • What the main competitors of Dialer360?

    Top Dialer360 competitors include CloudTalk, Aloware, Talkdesk, and Dialpad Ai Sales Center. These alternatives offer similar features such as call automation, CRM integrations, and AI-powered insights for enhanced sales and customer service.

  • Is Dialer360 legit?

    Dialer360 seems legitimate with generally positive ratings (4.4/5 on G2). Features like CRM integrations and call recording enhance agent productivity and customer connections. Consider exploring user reviews for more specific experiences to determine if Dialer360 is safe for your needs.

  • How much does Dialer360 cost?

    Dialer360 pricing is not publicly available. Contact Dialer360 directly for a quote to determine if the product is worth the cost for your business needs.

  • Is Dialer360 customer service good?

    Dialer360's customer service receives positive feedback. Users highlight the readily available and helpful technical support, praising their prompt responses and effective solutions. While the software itself lacks some automation features, users consistently appreciate the excellent customer support experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.