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DoubleTick.io

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Last updated on

Company health

Employee growth
116% increase in the last year
Web traffic
2% increase in the last quarter

Ratings

G2
4.8/5
(50)

DoubleTick.io description

DoubleTick.io is a platform built on the official WhatsApp API. It empowers businesses to automate WhatsApp communications, improving customer relationships and operational efficiency. Through its intuitive interface, users can design chatbots, send bulk messages, and track customer interactions. DoubleTick.io integrates seamlessly with other business tools, facilitating order processing and data analysis within WhatsApp.


Who is DoubleTick.io best for

DoubleTick.io offers WhatsApp automation tools for businesses seeking streamlined communication and enhanced customer engagement. Users praise the intuitive interface, helpful customer support, and effective marketing features. However, some have noted issues with lead attribution and bot conflicts. The platform is well-suited for small to large businesses, particularly in the e-commerce and marketing/advertising sectors.

  • Ideal for small to large businesses (1-1000+ employees), especially those with 101-1000 employees.

  • Best fit for E-commerce and Marketing/Advertising businesses.


DoubleTick.io reviews

We've summarised 50 DoubleTick.io reviews (DoubleTick.io G2 reviews) and summarised the main points below.

Pros of DoubleTick.io
  • Excellent customer support and helpful account managers
  • User-friendly interface and easy setup
  • Effective WhatsApp marketing and broadcasting features
  • Useful bot automation for lead qualification and engagement
  • Mobile app availability
Cons of DoubleTick.io
  • Lead attribution issues with Meta ads
  • Bot conflicts when using welcome and keyword bots simultaneously
  • Misleading support promises and inefficient support team
  • Limited CRM features

DoubleTick.io pricing

The commentary is based on 9 reviews from DoubleTick.io G2 reviews.

DoubleTick.io's pricing is considered expensive by some users, especially for small businesses. While some find it "value for money", others mention a "steep" price and lack of monthly plans, preferring more budget-friendly options. Additional agent fees also contribute to the cost concern.

Users sentiment

Rather negative
-0.33

DoubleTick.io alternatives

  • Logo of AiSensy
    AiSensy
    WhatsApp automation for sales and support chatbots.
    Read more
  • Logo of WATI
    WATI
    Effortless WhatsApp business tools for sales and support.
    Read more
  • Logo of Notbot
    Notbot
    Automate WhatsApp for sales, support, and better productivity.
    Read more
  • Logo of Sendwo
    Sendwo
    WhatsApp marketing: automated messages, chatbots, and analytics.
    Read more
  • Logo of Gallabox
    Gallabox
    Engage, automate, and scale WhatsApp for sales and support.
    Read more
  • Logo of Kanal
    Kanal
    Streamlines WhatsApp marketing and customer interactions.
    Read more

DoubleTick.io FAQ

  • What is DoubleTick.io and what does DoubleTick.io do?

    DoubleTick.io is a WhatsApp business platform built on the official WhatsApp API. It helps businesses automate WhatsApp communications, boosting customer engagement and operational efficiency through chatbots, bulk messaging, and customer interaction tracking. It integrates with other business tools and is praised for its user-friendly interface and excellent customer support.

  • How does DoubleTick.io integrate with other tools?

    DoubleTick.io seamlessly integrates with other business tools, allowing for streamlined workflows. This facilitates order processing and data analysis directly within WhatsApp, enhancing overall operational efficiency.

  • What the main competitors of DoubleTick.io?

    Top alternatives to DoubleTick.io include AiSensy, WATI, Notbot, Sendwo, Gallabox, and Kanal. These platforms offer similar WhatsApp automation features for sales, support, and marketing, catering to businesses seeking streamlined communication and enhanced customer engagement.

  • Is DoubleTick.io legit?

    DoubleTick.io appears to be a legitimate platform. User reviews on G2 rate it 4.8/5, praising its ease of use and helpful customer support. However, some users have reported issues with lead attribution and bot conflicts. Consider these factors when evaluating DoubleTick.io for your needs.

  • How much does DoubleTick.io cost?

    I couldn't find pricing information for DoubleTick.io. Contact DoubleTick.io directly to determine if the product is worth the investment for your needs.

  • Is DoubleTick.io customer service good?

    DoubleTick.io receives positive feedback for its helpful customer support and account managers. While some users mention occasional delays or misleading support promises, the overall sentiment towards their customer service is favorable. Many users praise the prompt and efficient assistance they received.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.