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Dynamics 365 Remote Assist

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Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.1/5
(17)

Dynamics 365 Remote Assist description

Dynamics 365 Remote Assist is a software tool designed for businesses to improve teamwork on tasks when people can't be in the same location. It uses augmented reality (AR) technology, allowing team members to see what each other are seeing and work together through their phones or special headsets. This can be useful for tasks like equipment repair or training new employees, as it allows for real-time guidance and problem-solving.


Who is Dynamics 365 Remote Assist best for

Dynamics 365 Remote Assist helps businesses improve teamwork on remote tasks using augmented reality. Ideal for field services, manufacturing, or healthcare, it allows team members to see and collaborate in real-time through phones or headsets. This facilitates real-time guidance and problem-solving, particularly for equipment repair or training.

  • Best for medium to large businesses (100+ employees).

  • Ideal for manufacturing, healthcare, and IT.


Dynamics 365 Remote Assist alternatives

  • Logo of AR Genie
    AR Genie
    See-what-I-see AR support for faster problem-solving.
    Read more
  • Logo of nxtStation
    nxtStation
    AR-powered work instructions boost efficiency and streamline training.
    Read more
  • Logo of Oculavis Share
    Oculavis Share
    Remote visual support and digital workflows for faster problem-solving.
    Read more
  • Logo of Skylight
    Skylight
    AR-powered frontline worker assistance for faster, more accurate work.
    Read more
  • Logo of Senar
    Senar
    Practice safety skills in AR, track progress, improve training.
    Read more
  • Logo of Glartek
    Glartek
    Connected worker platform: boosts safety, productivity, and training.
    Read more

Dynamics 365 Remote Assist FAQ

  • What is Dynamics 365 Remote Assist and what does Dynamics 365 Remote Assist do?

    Dynamics 365 Remote Assist uses augmented reality to connect technicians and frontline workers, enabling remote collaboration. It facilitates real-time problem-solving, equipment repair guidance, and training, enhancing teamwork and efficiency for businesses with remote teams.

  • How does Dynamics 365 Remote Assist integrate with other tools?

    Dynamics 365 Remote Assist integrates with Microsoft Teams for seamless communication and collaboration. It also connects with other Dynamics 365 apps and supports integrations with various third-party tools, enhancing its functionality and reach.

  • What the main competitors of Dynamics 365 Remote Assist?

    Top alternatives to Dynamics 365 Remote Assist include AR Genie, nxtStation, Oculavis Share, Skylight, Senar, and Glartek. These competitors offer similar AR-powered remote collaboration and support features for businesses with remote teams needing real-time guidance.

  • Is Dynamics 365 Remote Assist legit?

    Yes, Dynamics 365 Remote Assist is a legitimate software product from Microsoft. It's a safe and reliable tool designed to connect remote teams using augmented reality for collaboration and support. The software receives positive ratings and is popular for industries like manufacturing and healthcare.

  • How much does Dynamics 365 Remote Assist cost?

    I couldn't find pricing details for Dynamics 365 Remote Assist. For the most current pricing information, I recommend visiting the vendor's website.

  • Is Dynamics 365 Remote Assist customer service good?

    There is no customer service quality score available for Dynamics 365 Remote Assist, and there are no reviews to draw insights from. Therefore, I cannot determine whether the customer service is good or not.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.