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Ratings
ECP description
ECP is a web-based software designed for assisted living facilities of all sizes. It offers a comprehensive platform that combines electronic health records (EHR), electronic medication administration records (eMAR), customer relationship management (CRM), and billing features. This integrated approach aims to streamline operations, improve care coordination, and increase efficiency for assisted living communities. ECP is recognized by industry professionals for its user-friendliness and comprehensive feature set.
Who is ECP best for
ECP is designed for assisted living facilities looking for an integrated solution to manage health records, medications, CRM, and billing. We find that users consistently praise its comprehensive features, responsive support, and user-friendly interface, which helps reduce reliance on paper. However, some users note concerns about pharmacy fees and the mobile app's update speed.
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In our experience, ECP is an excellent choice for assisted living facilities of all sizes, from small businesses to large enterprises.
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ECP is specifically tailored for the Healthcare, Wellness, and Pharma sector, proving highly effective for assisted living facilities.
ECP features
Supported Electronic Health Records: A system for digitally storing and managing patient health information, including assessments and care plans. |
Supported Electronic Medication Administration: Manages medication administration workflows to ensure accuracy and safety for residents. |
Supported Customer Relationship Management: Tools to manage interactions with current and potential customers, from lead capture to move-in. |
Supported Billing and Invoicing: Automates the billing process by capturing charges for services and generating accurate invoices. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
ECP reviews
We've summarised 52 ECP reviews (ECP G2 reviews) and summarised the main points below.
- Knowledgeable and responsive customer support is frequently praised.
- User-friendly interface and easy navigation are major advantages.
- Comprehensive features cover various aspects of assisted living management.
- Regular updates and training opportunities keep the system current.
- Electronic documentation reduces reliance on paper and improves efficiency.
- High pharmacy fees and unnecessary installation costs are a concern.
- Interface issues and unclear operational status create confusion.
- The mobile app updates slowly.
- The software can feel overwhelming due to its numerous options.
- Some features and reports are cumbersome to use.
ECP pricing
The commentary is based on 3 reviews from ECP G2 reviews.
We find that opinions on ECP's pricing are mixed. Some customers, particularly pharmacies, feel the costs and installation fees are too high. In contrast, many users from assisted living facilities report that the price point is reasonable for the value and functionality offered.
Users sentiment
ECP alternatives
StoriiCareSenior care platform streamlining documentation, communication, and operations.Read more
CareVoyantHome healthcare management software streamlining operations and ensuring compliance.Read more
ECP FAQ
ECP is a web-based platform designed for assisted living facilities. It combines electronic health records (EHR), medication management (eMAR), customer relationship management (CRM), and billing. We find it helps communities streamline operations, improve resident care coordination, and increase overall efficiency in one integrated system.
What is ECP and what does ECP do?
ECP is a web-based platform designed for assisted living facilities. It combines electronic health records (EHR), medication management (eMAR), customer relationship management (CRM), and billing. We find it helps communities streamline operations, improve resident care coordination, and increase overall efficiency in one integrated system.
We've found limited information about ECP's specific third-party integrations. The platform is designed as an all-in-one solution, combining EHR, eMAR, CRM, and billing features. This integrated approach may reduce the need for connecting many external tools for some assisted living facilities.
How does ECP integrate with other tools?
We've found limited information about ECP's specific third-party integrations. The platform is designed as an all-in-one solution, combining EHR, eMAR, CRM, and billing features. This integrated approach may reduce the need for connecting many external tools for some assisted living facilities.
In our experience, some of the main alternatives to ECP are Aline, StoriiCare, and WellSky Home Health. Other key competitors in the senior care space include WelcomeHome, ChartsPro, and CareVoyant, each offering unique features for managing senior living communities, from operations to resident care.
What the main competitors of ECP?
In our experience, some of the main alternatives to ECP are Aline, StoriiCare, and WellSky Home Health. Other key competitors in the senior care space include WelcomeHome, ChartsPro, and CareVoyant, each offering unique features for managing senior living communities, from operations to resident care.
In our experience, ECP is a legitimate and safe software choice. It’s a well-regarded platform within the assisted living industry, backed by very high user ratings and positive employee growth. Users consistently praise its knowledgeable customer support and comprehensive features, confirming its credibility in the market.
Is ECP legit?
In our experience, ECP is a legitimate and safe software choice. It’s a well-regarded platform within the assisted living industry, backed by very high user ratings and positive employee growth. Users consistently praise its knowledgeable customer support and comprehensive features, confirming its credibility in the market.
We couldn't find any public pricing information for ECP. It seems they don't list their plan costs, and there's no mention of a free trial or a free plan. For the most accurate pricing details, it's best to reach out to their sales team.
How much does ECP cost?
We couldn't find any public pricing information for ECP. It seems they don't list their plan costs, and there's no mention of a free trial or a free plan. For the most accurate pricing details, it's best to reach out to their sales team.
In our experience, ECP's customer service is highly regarded. Users consistently praise the support team for being knowledgeable, responsive, and quick to resolve issues. Reviewers often describe the staff as amazing and helpful, highlighting their ability to provide clear guidance and effective solutions.
Is ECP customer service good?
In our experience, ECP's customer service is highly regarded. Users consistently praise the support team for being knowledgeable, responsive, and quick to resolve issues. Reviewers often describe the staff as amazing and helpful, highlighting their ability to provide clear guidance and effective solutions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.