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Logo of eZCom Software EDI

eZCom Software EDI

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Last updated on

Company health

Employee growth
2% decrease in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.7/5
(180)

eZCom Software EDI description

eZCom Software EDI, with its Lingo platform, offers a user-friendly way for businesses to manage electronic data interchange (EDI). It helps automate order processing, reducing manual tasks and errors. With pre-built connections to major retailers and integration with popular business software like QuickBooks, it streamlines data exchange with trading partners. The company prides itself on its US-based support team.


Who is eZCom Software EDI best for

eZCom Software EDI is ideal for small to medium-sized businesses in retail and e-commerce aiming to simplify EDI and order processing. Users appreciate its seamless QuickBooks integration and responsive customer support. We find that businesses value its efficiency in automating tasks and maintaining compliance, although some find the interface a bit outdated.

  • Perfect for SMBs (1-1000 employees) seeking streamlined EDI to automate processes and ensure compliance, backed by responsive support.

  • Specifically beneficial for retail and e-commerce businesses needing efficient order processing and EDI compliance to maintain strong trading partner relationships.


eZCom Software EDI features

Supported

Seamless EDI and API Integration: eZCom's Lingo is an enterprise-grade platform designed to integrate seamlessly into your ERP, accounting, Inventory, 3PL’s/WMS or online marketplaces—whether you need a Open API or full-service expert support. Get set up fast, stay compliant, and scale effortlessly.

Supported

EDI Compliance: Compliance is critical to trading partner relationships—as an EDI software provider, our software and our people ensure you maintain it. Double-validation checks, automation of high touch tasks, and constant updates to retailer mapping prevent costly chargebacks.

Supported

eCommerce Connections: Online channels continue to grow—we make it easy to process these orders the same way as EDI transactions. Automate the transfer of information to online marketplaces, connect directly to shipping providers, and track inventory easily.

Supported

System Integrations: Integrate the system you use to run your business with Lingo to create efficiency and increase automation. Whether it’s an ERP, Accounting and Inventory software, WMS, or a 3PL, we make the flow of information seamless.

Supported

Industry Expertise: With deep expertise across a multitude of industries, we provide tailored solutions that address industry-specific challenges and requirements.

Supported

Connect to Retailers: We help you connect to your trading partners efficiently and maintain strong relationships with our expert EDI solutions.

Supported

Dedicated Support: We understand the unique needs of your business, offering dedicated support and customized solutions to help you thrive in the ever-evolving retail landscape.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.6

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.73

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

eZCom Software EDI reviews

We've summarised 180 eZCom Software EDI reviews (eZCom Software EDI G2 reviews) and summarised the main points below.

Pros of eZCom Software EDI
  • Exceptional customer support, known for responsiveness and helpfulness.
  • User-friendly platform for EDI management after the initial learning curve.
  • Seamless integration with QuickBooks and other business software.
  • Efficient order processing and automation capabilities.
  • Wide network of pre-built connections to major retailers.
Cons of eZCom Software EDI
  • The platform interface is a little outdated.
  • Monthly fees can be high, especially for low-volume users.
  • Some non-intuitive functionalities require frequent contact with customer support.
  • Limited self-service options for accessing older documents and reports.
  • Occasional slow processing times, particularly for large files

eZCom Software EDI pricing

The commentary is based on 17 reviews from eZCom Software EDI G2 reviews.

We find that eZCom Software's pricing is generally considered reasonable and a good value, especially compared to other EDI providers. Some users mention added costs for specific features or integrations, and a few find the pricing model not ideal for low-volume clients.

Users sentiment

Rather positive
+0.6

See the eZCom Software EDI pricing page.


eZCom Software EDI alternatives

  • Logo of Orderful
    ezcom-software-edi vs Orderful
    Easy EDI: Connect and trade with anyone, effortlessly.
    Read more
  • Logo of Epicor EDI
    Epicor EDI
    Streamlines B2B transactions, automating orders and improving efficiency.
    Read more
  • Logo of Crstl
    Crstl
    Automate EDI without code, connecting retailers and suppliers seamlessly.
    Read more
  • Logo of WebShopHub
    WebShopHub
    Automate drop-shipping and EDI order flow, connecting your systems.
    Read more
  • Logo of Comarch EDI and e-Invoicing
    Comarch EDI and e-Invoicing
    Streamlines e-invoicing and EDI, automating global trade compliance.
    Read more
  • Logo of Omnizon B2B/EDI Integration Platform
    Omnizon B2B/EDI Integration Platform
    Connects businesses for seamless document exchange, EDI or not.
    Read more

eZCom Software EDI FAQ

  • What is eZCom Software EDI and what does eZCom Software EDI do?

    eZCom Software EDI, powered by the Lingo platform, simplifies electronic data interchange (EDI) for businesses. We find that it automates order processing, reducing manual work and errors, and integrates with popular software like QuickBooks. It also connects businesses with major retailers, streamlining data exchange.

  • How does eZCom Software EDI integrate with other tools?

    We find that eZCom Software EDI integrates seamlessly with ERP, accounting, inventory, 3PL/WMS, and online marketplaces through its Lingo platform. It also offers pre-built connections to major retailers and popular business software like QuickBooks.

  • What the main competitors of eZCom Software EDI?

    We find that eZCom Software EDI's main competitors include Orderful, Epicor EDI, TrueCommerce EDI, Comarch EDI, Zenbridge, and WebShopHub. These alternatives offer similar EDI solutions and integrations for businesses.

  • Is eZCom Software EDI legit?

    We find eZCom Software EDI to be a legitimate EDI solution provider. They have generally positive reviews, with users praising their customer support and integrations. However, keep in mind some users mention the platform's outdated interface and pricing as potential drawbacks.

  • How much does eZCom Software EDI cost?

    I couldn't find pricing details for eZCom Software EDI on their website. Contact their sales team for a personalized quote based on your specific needs.

  • Is eZCom Software EDI customer service good?

    Based on reviews, eZCom's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and patience, describing them as knowledgeable, kind, and always willing to assist with any questions or issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.