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FoodStorm

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Last updated on

Company health

Employee growth
8% increase in the last year
Web traffic
4% increase in the last quarter
Financing
May 2021 - $3B

Ratings

G2
4.6/5
(30)
Glassdoor
3.5/5
(7104)

FoodStorm description

FoodStorm is a software designed for grocery stores to manage prepared foods, catering, and online ordering. It allows customers to place orders online, in-store, or through delivery platforms like Instacart. It helps you manage menus, production, and fulfillment across multiple stores and departments. FoodStorm aims to simplify operations, reduce manual tasks, and increase sales for grocery businesses of all sizes.


Who is FoodStorm best for

FoodStorm simplifies prepared foods, catering, and online ordering for grocery retailers. Users praise its intuitive interface and flexible catering tools. However, some report integration issues and reduced support post-Instacart acquisition. It streamlines operations, reporting, and multi-location management.

  • Ideal for small to large grocery retailers, especially those with 100+ employees.

  • Best fit for grocery retailers with prepared foods, catering, and online ordering needs.


FoodStorm features

Supported

FoodStorm provides comprehensive tools for managing catering from start to finish.

Supported

FoodStorm offers online ordering capabilities for customer convenience.

Supported

FoodStorm's tools help businesses manage resources and fulfill orders efficiently.

Supported

FoodStorm optimizes delivery routes and tracks orders for efficient delivery.

Supported

FoodStorm's CRM functionality helps manage customer interactions and data.

Supported

FoodStorm facilitates order tracking, invoicing, and payment processing.

Supported

FoodStorm integrates with various platforms, such as payment gateways.


FoodStorm reviews

We've summarised 30 FoodStorm reviews (FoodStorm G2 reviews) and summarised the main points below.

Pros of FoodStorm
  • Easy and intuitive user experience.
  • Excellent and responsive customer support (pre-Instacart).
  • Flexible and customizable for various catering needs.
  • Detailed and useful reporting features.
  • Streamlines ordering, invoicing, and kitchen operations.
  • Online ordering process is efficient for clients.
Cons of FoodStorm
  • No longer PCI compliant after Instacart takeover.
  • Lack of account management and almost non-existent support.
  • Accounting integration issues, especially with credits and cancellations.
  • Invoice export limitations and slow QuickBooks integration.
  • Limited CRM integrations (e.g., Hubspot).
  • Mobile app lacks some desktop features.

FoodStorm pricing

The commentary is based on 2 reviews from FoodStorm G2 reviews.

While specific pricing details aren't available in reviews, users consider FoodStorm "well worth the investment" for its catering software features, reporting tools, and positive impact on sales and stress reduction. This suggests a valuable return on investment despite any potential costs.

See the FoodStorm pricing page.


FoodStorm alternatives

  • Logo of The Shadowfax
    The Shadowfax
    Fast, reliable India-wide delivery for e-commerce businesses.
    Read more
  • Logo of Rappi
    Rappi
    Latin American super-app: deliveries, errands, and more.
    Read more
  • Logo of ShopurGrocery
    ShopurGrocery
    Easy online grocery ordering and delivery platform for businesses.
    Read more
  • Logo of Gula
    Gula
    Streamlines online food ordering, delivery, and performance analysis.
    Read more
  • Logo of Fresho
    Fresho
    Streamlines wholesale food orders, inventory, and payments.
    Read more
  • Logo of Restimo
    Restimo
    Streamlines online food orders, syncing menus and sales data.
    Read more

FoodStorm FAQ

  • What is FoodStorm and what does FoodStorm do?

    FoodStorm is a catering and online ordering software for grocery stores. It streamlines operations from menu management and production planning to order fulfillment and delivery. Customers can order online, in-store, or via third-party apps, boosting sales and efficiency.

  • How does FoodStorm integrate with other tools?

    FoodStorm integrates with various platforms, including payment gateways, and offers online ordering capabilities. It also integrates with delivery platforms like Instacart, though some users have reported issues with this integration post-acquisition. Specific CRM integrations are limited.

  • What the main competitors of FoodStorm?

    Alternatives to FoodStorm include Fresho, Restimo, and Gula. These competitors offer similar features for online ordering, delivery management, and streamlining food operations. Other options, like ShopurGrocery, also focus on simplifying online grocery ordering and delivery.

  • Is FoodStorm legit?

    Yes, FoodStorm is a legitimate software solution for grocery businesses to manage prepared foods, catering, and online ordering. It boasts an intuitive user experience and robust reporting features. However, users have noted concerns regarding post-Instacart acquisition support and accounting integration issues.

  • How much does FoodStorm cost?

    FoodStorm doesn't publicly disclose its pricing. Contact their sales team for a custom quote based on your business needs. Consider exploring alternative catering software options with transparent pricing if cost is a major factor.

  • Is FoodStorm customer service good?

    FoodStorm's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report a decline in service quality after the Instacart acquisition, citing a lack of account management and minimal support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.