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Freezerworks

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Last updated on

Company health

Employee growth
7% increase in the last year
Web traffic
14% increase in the last quarter

Ratings

G2
4.1/5
(21)

Freezerworks description

Freezerworks is a laboratory information management system (LIMS) used to track and manage lab samples. It helps labs in research, biobanks, and pharmaceuticals to organize their samples, track storage locations, and manage data. Freezerworks offers features like sample tracking, reporting, and audit trails. It comes in different editions with varying capabilities, starting from basic sample management to more advanced features like study management and patient data handling. Freezerworks is designed to help laboratories improve efficiency and ensure accurate sample management.


Who is Freezerworks best for

Freezerworks is a LIMS solution ideal for labs, biobanks, and research institutions seeking efficient sample tracking and management. Users praise its excellent customer support and customizable features. However, some have noted occasional bugs and slow performance. It's best suited for medium to large organizations.

  • Ideal for medium to large enterprises (101+ employees), offering excellent scalability.

  • Best fit for laboratories, biobanks, and research institutions in healthcare and pharma.


Freezerworks features

Supported

Freezerworks allows tracking the lineage of samples and aliquots, including their relationships and derivations.

Supported

Freezerworks offers configurable security features to manage user access and permissions.

Supported

Freezerworks allows configurable annotation for patient, sample, and aliquot records.

Supported

Freezerworks enables users to customize fields, screens, and label formats without coding.

Supported

Freezerworks assigns unique identifiers to every sample and aliquot.

Supported

Freezerworks integrates with laboratory equipment like barcode scanners and liquid handlers.

Supported

Freezerworks supports generating customized reports on sample inventory, usage, and other relevant information.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.33

Reliability and Performance

Neutral
+0

Scalability

Rather negative
-0.33

Freezerworks reviews

We've summarised 21 Freezerworks reviews (Freezerworks G2 reviews) and summarised the main points below.

Pros of Freezerworks
  • Excellent customer support, responsive and helpful.
  • User-friendly and customizable.
  • Effective sample tracking throughout workflows.
  • Intuitive features and functionality.
  • Web client is a valuable addition, though still needs improvement.
Cons of Freezerworks
  • Bugs frequently appear with new releases, impacting workflows.
  • Desktop client can be difficult to use for some.
  • Limited import capability can cause software disruption or crashes with large datasets (e.g., >5,000 samples).
  • Slow and sluggish software operation, requiring a second monitor due to workspace maximization.
  • Limited fields for inter-lab sharing.

Freezerworks alternatives

  • Logo of Lockbox LIMS
    Lockbox LIMS
    Lab management made easy: track samples, inventory, and workflows.
    Read more
  • Logo of CloudLIMS
    CloudLIMS
    Streamline lab workflows, manage data, and ensure compliance.
    Read more
  • Logo of Thermo Scientific SampleManager LIMS Software
    Thermo Scientific SampleManager LIMS Software
    Streamlines lab workflows, tracks samples, ensures compliance.
    Read more
  • Logo of QBench
    QBench
    Flexible lab management software streamlining workflows and boosting efficiency.
    Read more
  • Logo of AmpleLogic Laboratory Information Management System (LIMS)
    AmpleLogic Laboratory Information Management System (LIMS)
    Streamlines lab workflows, manages data, and boosts efficiency.
    Read more
  • Logo of Thermo Scientific Nautilus LIMS
    Thermo Scientific Nautilus LIMS
    Streamlines lab workflows, tracks samples, and ensures data quality.
    Read more

Freezerworks FAQ

  • What is Freezerworks and what does Freezerworks do?

    Freezerworks is a LIMS designed for labs, biobanks, and research facilities to manage and track samples. It offers features such as sample tracking, customizable reporting, and audit trails, helping improve efficiency and ensure accurate sample management. Freezerworks is particularly well-suited for small to large enterprises in healthcare and related fields.

  • How does Freezerworks integrate with other tools?

    Freezerworks integrates with laboratory equipment such as barcode scanners and liquid handlers. It also allows for customizable reporting, enabling data sharing and analysis. However, users have noted limitations in import capabilities for large datasets and inter-lab sharing.

  • What the main competitors of Freezerworks?

    Alternatives to Freezerworks include Lockbox LIMS, CloudLIMS, Thermo Scientific SampleManager LIMS, QBench, AmpleLogic LIMS, and Thermo Scientific Nautilus LIMS. These competitors offer similar functionality, such as sample tracking, workflow management, and data management for laboratories.

  • Is Freezerworks legit?

    Freezerworks is a legitimate LIMS solution known for excellent customer support and customizable features. However, users have reported bugs, slow performance, and limited import capabilities. Consider these factors when evaluating if Freezerworks is safe and suitable for your needs.

  • How much does Freezerworks cost?

    I cannot find pricing details for Freezerworks. Contact the vendor directly to determine product pricing and if Freezerworks is worth the investment for your needs.

  • Is Freezerworks customer service good?

    Freezerworks' customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and willingness to go the extra mile. They appreciate the personalized attention and proactive approach to addressing customer needs.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.