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FrontSpin

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Last updated on

Company health

Employee growth
23% increase in the last year
Web traffic
77% increase in the last quarter

Ratings

G2
4.2/5
(65)

FrontSpin description

FrontSpin is a sales communication platform designed for sales agencies and teams aiming to increase their live conversations. It offers an advanced power dialer, personalized email templates, customizable sales playbooks, and social touch features. FrontSpin helps streamline sales processes, improve connect rates, and provides in-depth analytics. The platform is beneficial for sales development representatives, account executives, customer success managers, and outsourcers who need efficient tools for managing and engaging leads.


Who is FrontSpin best for

FrontSpin is a sales communication platform ideal for sales teams looking to boost live conversations and streamline workflows. Users praise its user-friendly interface, Salesforce integration, and effective power dialer. However, some have noted occasional bugs and limited email features. FrontSpin offers customizable sales playbooks and social touch features, making it a valuable tool for sales development representatives, account executives, and customer success managers.

  • Ideal for small to medium-sized businesses (1-1000 employees) seeking enhanced sales communication.

  • Best fit for Software/IT/Telecommunications and Marketing/Advertising industries.


FrontSpin features

Supported

FrontSpin's advanced power dialer prioritizes call lists and includes pre-recorded voicemails for efficiency.

Supported

FrontSpin offers personalized email templates and real-time notifications for opens and clicks.

Supported

FrontSpin provides customizable playbooks that integrate calls, emails, and social touches.

Supported

FrontSpin enables social steps within playbooks for engagement via social media and SMS.

Supported

FrontSpin integrates with leading CRMs such as Salesforce for data synchronization and reporting.

Supported

FrontSpin provides detailed analytics on sales activity, team performance, and campaign effectiveness.

Supported

FrontSpin offers real-time coaching features for managers to monitor calls and improve sales techniques.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

FrontSpin reviews

We've summarised 65 FrontSpin reviews (FrontSpin G2 reviews) and summarised the main points below.

Pros of FrontSpin
  • Simple, user-friendly interface for making calls and managing lists.
  • Seamless integration with Salesforce, synchronizing data and automating call logging.
  • Excellent customer support, responsive and helpful.
  • Effective power dialer boosts call volume and connect rates.
  • Customizable sales playbooks help organize and streamline outreach.
Cons of FrontSpin
  • Occasional bugs and glitches disrupt workflows, sometimes misplacing or deleting contacts and cadences.
  • Email features are limited and prone to sending emails with errors in fields.
  • Limited or no support during critical outages and bugs.
  • Analytics and reporting features are weak, hindering data analysis.
  • Some find the user interface clunky and outdated.

FrontSpin pricing

The commentary is based on 3 reviews from FrontSpin G2 reviews.

FrontSpin is generally considered a cost-effective sales engagement platform, offering good value for its features, especially for US numbers. While some users find the European pricing slightly higher, it's still competitive compared to alternatives. One review highlighted its affordability compared to other solutions.

See the FrontSpin pricing page.


FrontSpin alternatives

  • Logo of Bearworks
    Bearworks
    Automated dialing and sales floor tools for more calls and meetings.
    Read more
  • Logo of Nooks
    Nooks
    AI-powered sales coaching platform for boosting team performance.
    Read more
  • Logo of Klenty
    Klenty
    Automated sales outreach, boosting engagement and productivity.
    Read more
  • Logo of ZenProspect
    ZenProspect
    Find, reach, and close more leads with automated sales tools.
    Read more
  • Logo of Revscale AI
    Revscale AI
    AI-powered sales outreach, personalized and data-driven, for better results.
    Read more
  • Logo of Salesfinity
    Salesfinity
    AI-powered sales outreach that prioritizes genuine connections.
    Read more

FrontSpin FAQ

  • What is FrontSpin and what does FrontSpin do?

    FrontSpin is a sales communication platform that helps sales teams increase live conversations. It features a power dialer, email automation, sales playbooks, and social outreach tools. FrontSpin streamlines sales processes, improves connect rates, and offers in-depth analytics, benefiting sales development representatives, account executives, and customer success managers.

  • How does FrontSpin integrate with other tools?

    FrontSpin integrates with leading CRMs like Salesforce, enabling seamless data synchronization and reporting. It also facilitates social media engagement through integrations with various platforms, streamlining sales processes and boosting productivity.

  • What the main competitors of FrontSpin?

    FrontSpin's main competitors include Bearworks, Klenty, ZenProspect, Revscale AI, and Salesfinity. These alternatives offer similar sales automation features like power dialing, email outreach, and sales playbooks. Nooks stands out by focusing on AI-powered sales coaching.

  • Is FrontSpin legit?

    Yes, FrontSpin is a legitimate sales communication platform. It's known for its user-friendly interface and Salesforce integration, boosting call volume and streamlining outreach. However, some users have reported occasional bugs and limited email features.

  • How much does FrontSpin cost?

    I cannot find pricing details for FrontSpin. Contact FrontSpin directly for product pricing and to determine if it's worth the investment for your needs.

  • Is FrontSpin customer service good?

    FrontSpin's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and hands-on assistance, particularly during onboarding and implementation. While some experienced issues during outages, the overall sentiment towards customer support is very favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.