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HCL Technologies

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Company health

Employee growth
4% increase in the last year
Web traffic
7% increase in the last quarter
Financing
July 2008 - $220M

Ratings

G2
4.1/5
(75)
Glassdoor
3.6/5
(46407)

HCL Technologies description

HCL Technologies is a global technology company providing a wide range of software solutions. They focus on digital transformation, data analytics, cybersecurity, and more. What sets them apart is their industry-specific expertise and a commitment to innovation. They promise to help businesses adapt to the changing technology landscape and achieve their goals.


Who is HCL Technologies best for

HCL Technologies offers diverse software solutions focusing on digital transformation, data analytics, and cybersecurity. Best suited for medium to large businesses, they provide industry-specific expertise and innovative solutions. Users praise the AI-powered features enhancing productivity and automation capabilities, while some find the platform complex and challenging to integrate.

  • Ideal for medium to large enterprises (101+ employees), offering scalable solutions for growth.

  • Caters to diverse industries, specializing in digital transformation across various sectors.


HCL Technologies features

Supported

HCL Technologies utilizes PVU licensing for distributed software, charging based on the number of processor cores available to the software.

Supported

Full Capacity Licensing requires licensing all activated processor cores available to the software.

Supported

Sub-Capacity licensing allows users to license only the virtual processor cores used by the software.

Supported

For containerized deployments, licensing is based on allocated virtual cores defined in the deployment Helm chart.

Supported

Temporary Additional Use licensing covers datacenter migrations, system replacements, program evolution, and program version upgrades.

Supported

Cold and Warm Standby servers are permitted for backup/disaster recovery purposes without additional licenses.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.63

Reliability and Performance

Neutral
+0.27

Ease of Implementation

Neutral
+0.11

HCL Technologies reviews

We've summarised 75 HCL Technologies reviews (HCL Technologies G2 reviews) and summarised the main points below.

Pros of HCL Technologies
  • AI-powered features enhance productivity and employee experience.
  • Intuitive interface with eye-catching iconography.
  • Helpful prompts for information retrieval.
  • Automates tasks and workflows, improving efficiency.
  • Comprehensive automation marketplace with diverse assets.
Cons of HCL Technologies
  • Difficult for new users due to complexity and low initial usage frequency.
  • Integration with existing systems can be challenging.
  • AI assistant struggles with complex or specific queries.
  • Steep learning curve, especially for users unfamiliar with AI-driven solutions.
  • Security vulnerabilities, including lack of clickjacking protection.

HCL Technologies pricing

The commentary is based on 6 reviews from HCL Technologies G2 reviews.

HCL Technologies' DRYiCE products offer robust automation and AI solutions, but some users find the pricing of these tools, particularly DRYiCE AEX and NetBot, to be high compared to alternatives with similar features. While DRYiCE AEX helps minimize costs through automation, its licensing and maintenance expenses are a concern.

Users sentiment

Rather negative
-0.33

HCL Technologies alternatives

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HCL Technologies FAQ

  • What is HCL Technologies and what does HCL Technologies do?

    HCL Technologies is a global technology company offering a broad range of software solutions. They specialize in digital transformation, data analytics, and cybersecurity, empowering businesses to innovate and adapt to the evolving technological landscape. HCL Technologies serves diverse industries, helping companies achieve their business goals through tailored technology solutions.

  • How does HCL Technologies integrate with other tools?

    HCL Technologies integrates with existing systems, but users have reported challenges with this process. More information on specific integrations is not readily available. Consider exploring alternatives like Protiviti for smoother transformations if integration is a primary concern.

  • What the main competitors of HCL Technologies?

    Top competitors of HCL Technologies include Protiviti, White Box Data, Ksolves, and FIS. These alternatives offer similar services like business transformation, data analytics, and software solutions. Explore these options to find the best fit for your needs.

  • Is HCL Technologies legit?

    Yes, HCL Technologies is a legitimate global technology company. They offer a wide array of software solutions and are known for their industry-specific expertise and focus on innovation. User reviews on platforms like G2 and Glassdoor show generally positive experiences.

  • How much does HCL Technologies cost?

    I couldn't find pricing details for HCL Technologies. Contact HCL Technologies directly to discuss pricing and determine if the product is worth the investment for your needs.

  • Is HCL Technologies customer service good?

    HCL Technologies receives positive feedback for its customer support responsiveness and knowledgeable team. However, some users find the support documentation unclear and the interface overwhelming. Despite some areas for improvement, users generally appreciate the efficient and helpful support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.