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Helicone

Website LinkedIn

Last updated on

Company health

Employee growth
No change in the last year
Web traffic
9% decrease in the last quarter
Financing
October 2022 - $2M

Ratings

G2
4.5/5
(2)

Helicone description

Helicone is an open-source platform designed to help developers monitor and improve their AI applications. It offers tools to track performance, manage costs, and refine the prompts that guide AI behavior. Helicone provides detailed analytics on AI processing speed, expenses, and identifies areas for improvement. The platform emphasizes scalability and reliability for businesses of all sizes, ensuring smooth integration into existing workflows.


Who is using Helicone?


Who is Helicone best for

Helicone is great for developers and companies using large language models (LLMs). We find that it helps track performance, manage costs, and refine AI prompts. It fits businesses of all sizes, offering scalability and smooth integration. Based on the reviews, users appreciate the detailed analytics on processing speed and the ability to identify areas for improvement, which makes it a valuable tool.

  • Perfect for companies of any size (from 1-1000+ employees) looking to improve their AI applications.

  • Especially useful in the Software/IT/Telecommunications sectors to enhance LLM application performance.


Helicone features

Supported

LLM Observability: LLM Observability: Monitor, debug, and improve your LLM applications with comprehensive observability.

Supported

Prompt Testing: Test prompt variations on production traffic without code changes to optimize performance.

Supported

Dashboard Analytics: Dashboard provides key metrics such as Requests, Segments, Sessions, Properties, and Users for insightful analysis.

Supported

Application Improvement Tools: Improve your LLM applications using Prompts, Playground, Experiments, Evaluators, and Datasets.

Supported

Multiple Integrations: Integrations with OpenAI, Anthropic, Azure, LiteLLM, Anyscale, Together AI, OpenRouter for wider compatibility.

Supported

LLM Application Monitoring: Monitor LLM applications to gain insights into their performance and behavior.

Supported

LLM Application Debugging: Debug LLM applications to identify and resolve issues efficiently.

Supported

LLM Application Improvement: Improve LLM applications by leveraging various tools and techniques.


Helicone pricing

The commentary is based on 1 reviews from Helicone G2 reviews.

Helicone offers a generous free tier of 100,000 tokens. We find that its paid plans are also considered quite affordable, making it a cost-effective choice for LLM tracking and analysis.

See the Helicone pricing page.

  • Helicone has a free plan.

Free
Free

Everything to kickstart your AI project. Includes 10,000 free requests per month, access to Requests & Dashboard, log retention for 1 month, limited playground usage, and 60 API calls per minute.

Pro
$20/user/month

Essential features for teams building production AI apps. Includes everything in the Free plan, plus all essential features, usage-based pricing, standard support, log retention for 3 months, cache, rate limits, sessions, user tracking, datasets, 1k API calls per minute, and access to add-ons.

Enterprise
Custom

For companies looking to scale their AI applications. Includes everything in the Pro plan, plus SOC-2 Compliance, SSO, dedicated SLAs, unlimited requests at a bulk discounted rate, forever log retention, and unlimited access to add-ons.


Helicone alternatives

  • Logo of Traceloop
    Traceloop
    Monitors AI, finds errors, ensures reliability, easily integrates.
    Read more
  • Logo of WhyLabs
    WhyLabs
    AI observability platform. Keeps your AI reliable and fair.
    Read more
  • Logo of ClearML
    ClearML
    Effortless MLOps: Automate, track, and deploy AI models with ease.
    Read more
  • Logo of Anaconda
    Anaconda
    Streamlines data science and machine learning with Python.
    Read more
  • Logo of Infor Coleman
    Infor Coleman
    AI-powered business insights automate tasks and predict outcomes.
    Read more
  • Logo of Griptape
    Griptape
    Build, run, and scale AI apps effortlessly. Connect data, simplify workflows.
    Read more

Helicone FAQ

  • What is Helicone and what does Helicone do?

    Helicone is an open-source platform that helps developers monitor and improve their AI applications. We find it particularly useful for tracking performance, managing costs, and refining AI prompts. It offers detailed analytics and scales reliably for businesses of all sizes.

  • How does Helicone integrate with other tools?

    We find that Helicone integrates with several tools for wider compatibility, including OpenAI, Anthropic, Azure, LiteLLM, Anyscale, Together AI, and OpenRouter. This allows developers to connect with various language models and platforms.

  • What the main competitors of Helicone?

    We find that Helicone's main competitors include Traceloop, WhyLabs, Arize AI, and ModelOp. These platforms offer similar AI observability, monitoring, and improvement features. Some alternatives, like Anaconda and Composable, focus on broader data science or AI application building.

  • Is Helicone legit?

    We find Helicone to be a legitimate platform. It receives a 4.5/5 rating from 2 reviews on G2, and offers various tools to improve and monitor AI applications. Helicone offers a free plan and paid options for businesses looking to scale their AI operations.

  • How much does Helicone cost?

    Helicone offers a Free plan with 10,000 free requests/month. The Pro plan is $20/user/month. For Enterprise needs, you'll need to contact Helicone for custom pricing. They also have add-ons like Prompts + Experiments, and Alerts.

  • Is Helicone customer service good?

    We find Helicone's customer support to be good. Users appreciate the helpful and responsive service, making integration into projects smoother.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.