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IBM Maximo IT

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Last updated on

Company health

Employee growth
6% increase in the last year
Web traffic
11% decrease in the last quarter

Ratings

G2
4.1/5
(16)

IBM Maximo IT description

IBM Maximo IT is a comprehensive platform designed to manage both IT and physical assets throughout their lifecycle. This software helps businesses track assets, manage service requests, automate workflows, and optimize resource utilization. Maximo IT stands out by combining IT service management (ITSM) with IT asset management (ITAM). This means it can handle tasks like tracking software licenses while also managing help desk tickets. This approach aims to streamline operations, reduce costs, and improve service delivery for a better user experience.

Who is IBM Maximo IT best for

IBM Maximo IT is a comprehensive asset management platform ideal for mid-size to large enterprises. It excels in managing both IT and physical assets, streamlining service requests, and automating workflows. Maximo IT uniquely combines IT service management (ITSM) with IT asset management (ITAM), enabling efficient tracking of resources like software licenses alongside help desk tickets. This integrated approach optimizes operations and reduces costs.

  • Ideal for medium to large enterprises (101+ employees), especially those with complex IT infrastructure.

  • Suitable for businesses across all industries seeking robust IT asset and service management.

IBM Maximo IT features

Supported

IBM Maximo IT provides a unified platform for managing both IT and physical assets, combining ITAM and ITSM capabilities.

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Maximo IT acts as a single point of contact for support and service management, covering both IT and OT assets and processes.

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IBM Maximo IT integrates physical asset management with help desk and service desk functions for streamlined operations.

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Maximo IT offers a cloud-based platform, allowing for accessibility and management from anywhere.

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IBM Maximo IT supports the convergence of IT and OT, bridging the gap between these two areas.

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Maximo IT allows for real-time asset tracking and provides deep analytics for better decision-making.

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IBM Maximo IT features a standardized and modern user interface for enhanced usability.

IBM Maximo IT alternatives

  • Logo of IBM Maximo Application Suite
    IBM Maximo Application Suite
    AI-powered asset management for smarter maintenance and operations.
    Read more
  • Logo of Infraon Infinity
    Infraon Infinity
    Streamlines IT asset management, automation, and helpdesk support.
    Read more
  • Logo of Ideagen Quality Management
    Ideagen Quality Management
    Streamlines quality, compliance, and document management.
    Read more
  • Logo of Ideagen EHS
    Ideagen EHS
    Streamlines safety, risk, and compliance management.
    Read more
  • Logo of Ideagen Disclose
    Ideagen Disclose
    Automated disclosure checklist software ensuring accurate financial reports.
    Read more
  • Logo of Teqtivity
    Teqtivity
    Streamlines IT asset lifecycle management, boosting efficiency and saving costs.
    Read more

IBM Maximo IT FAQ

  • What is IBM Maximo IT and what does IBM Maximo IT do?

    IBM Maximo IT is an integrated IT and physical asset management platform. It unifies IT service management (ITSM) and IT asset management (ITAM), enabling businesses to track assets, manage service requests, automate workflows, and optimize resource utilization from a single platform. This streamlines operations and improves service delivery.

  • How does IBM Maximo IT integrate with other tools?

    IBM Maximo IT integrates with other IBM products and solutions, including IBM Control Desk and Tivoli. It also offers various APIs and integration tools for connecting with third-party applications, enabling seamless data exchange and workflow automation.

  • What the main competitors of IBM Maximo IT?

    Top alternatives to IBM Maximo IT include Infraon Infinity for IT asset and helpdesk management, and Teqtivity for IT asset lifecycle management. For broader asset management, consider IBM Maximo Application Suite. Ideagen offers various solutions focused on quality, EHS, and financial compliance.

  • Is IBM Maximo IT legit?

    Yes, IBM Maximo IT is a legitimate software product for IT asset management (ITAM) and IT service management (ITSM). It's a safe and established platform used by businesses to manage IT assets, automate workflows, and improve service delivery. It offers a unified platform, combining ITAM and ITSM.

  • How much does IBM Maximo IT cost?

    I cannot find pricing details for IBM Maximo IT. Contact IBM directly to obtain a quote tailored to your specific needs and deployment. Consider exploring alternative IT asset management solutions if budget is a primary concern.

  • Is IBM Maximo IT customer service good?

    Based on reviews, IBM Maximo IT customer service is highly regarded. Users praise the supportive and helpful customer service team, particularly during the onboarding process. One user mentioned a desire for more transparency from IBM regarding their services.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.