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IDETA description
IDETA is a user-friendly platform designed to help businesses build and manage chatbots, voicebots, and callbots without needing coding skills. Its drag-and-drop interface simplifies the creation of conversational flows for various purposes. IDETA integrates with popular platforms like Facebook, Slack, and Telegram, allowing businesses to deploy their bots across different channels. It aims to automate customer interactions, streamline workflows, and free up staff for more complex tasks. While offering a free trial period, IDETA provides various resources like tutorials and a dedicated support team to assist users in maximizing the platform's capabilities.
Who is IDETA best for
IDETA is a no-code platform ideal for businesses seeking to create and manage chatbots, voicebots, and callbots. Users praise its user-friendly interface and excellent customer support. While some experience occasional slow response times and minor glitches, the platform integrates with popular messaging services and offers customizable designs. A 14-day free trial and various pricing plans cater to different business needs.
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Best for small to medium businesses (1-1000 employees) seeking streamlined customer interactions.
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Suitable for businesses across various industries looking to automate customer interactions.
IDETA features
Supported IDETA offers live chat functionality for immediate customer engagement on websites. |
Supported IDETA provides a no-code platform for creating chatbots with a visual interface and pre-built components. |
Supported IDETA uses AI to manage social media interactions, including liking and replying to comments. |
Supported IDETA supports webhooks for connecting with various apps and automating processes. |
Supported IDETA includes callbot functionality for managing phone conversations and integrating with CRMs. |
Supported IDETA leverages AI to analyze comments and suggest relevant replies, improving customer service efficiency. |
IDETA reviews
We've summarised 36 IDETA reviews (IDETA TrustPilot reviews and IDETA G2 reviews) and summarised the main points below.
- User-friendly interface for building chatbots without coding.
- Excellent and responsive customer support.
- AI and NLP features for natural conversations.
- Integrates with popular platforms like Facebook, Slack, and Telegram.
- Highly customizable design to match branding.
- Occasional slow response times when the chatbot interacts with users.
- Some older tutorials and descriptors appear in French.
- The user interface is not always intuitive, especially for AI implementation.
- Limited direct CRM integrations; some require Zapier.
- Occasional glitches and bugs during software updates.
IDETA pricing
The commentary is based on 4 reviews from IDETA G2 reviews.
IDETA's pricing is generally considered a great value, offering generous limits and robust features for a competitive price. While one review mentioned the cost as potentially steep, others highlighted its affordability and cost-effectiveness compared to alternatives, especially considering its rich feature set.
Users sentiment
See the IDETA pricing page.
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IDETA has a free plan.
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IDETA has a free trial.
Basic design personalization 1 Livechat 1 Workspace 1 Support Seats Community
Advanced design personalization 2 Livechat 15 DAYS MONEY BACK GUARANTEE
3 Livechat 2 Support Seats Community, email & call 15 DAYS MONEY BACK GUARANTEE
5 Livechat 5 Support Seats Whitelabel 15 DAYS MONEY BACK GUARANTEE
Custom Workspaces Custom Support Seats Dedicated support 15 DAYS MONEY BACK GUARANTEE
IDETA alternatives
IDETA FAQ
IDETA is a no-code platform that empowers businesses to create and deploy chatbots, voicebots, and callbots. Its drag-and-drop interface simplifies bot development, integrating with popular platforms like Facebook and Slack. IDETA automates customer interactions and streamlines workflows, offering various pricing plans and a free trial.
What is IDETA and what does IDETA do?
IDETA is a no-code platform that empowers businesses to create and deploy chatbots, voicebots, and callbots. Its drag-and-drop interface simplifies bot development, integrating with popular platforms like Facebook and Slack. IDETA automates customer interactions and streamlines workflows, offering various pricing plans and a free trial.
IDETA integrates with popular platforms like Facebook, Slack, and Telegram, enabling businesses to deploy bots across various channels. It also supports webhooks, allowing connections with different apps and automating processes, though some CRM integrations may require Zapier.
How does IDETA integrate with other tools?
IDETA integrates with popular platforms like Facebook, Slack, and Telegram, enabling businesses to deploy bots across various channels. It also supports webhooks, allowing connections with different apps and automating processes, though some CRM integrations may require Zapier.
Alternatives to IDETA include UChat, Botsify, and LiveChatAI. These platforms also offer no-code chatbot building, automation, and integrations for businesses seeking similar solutions. For more advanced features, consider Flow.ai or Twin.
What the main competitors of IDETA?
Alternatives to IDETA include UChat, Botsify, and LiveChatAI. These platforms also offer no-code chatbot building, automation, and integrations for businesses seeking similar solutions. For more advanced features, consider Flow.ai or Twin.
Yes, IDETA is a legitimate platform. It offers a no-code chatbot builder with positive reviews on its user-friendly interface and helpful customer support. While some users mention occasional glitches and slow response times, IDETA remains a safe and viable option for businesses seeking AI-powered chatbot solutions.
Is IDETA legit?
Yes, IDETA is a legitimate platform. It offers a no-code chatbot builder with positive reviews on its user-friendly interface and helpful customer support. While some users mention occasional glitches and slow response times, IDETA remains a safe and viable option for businesses seeking AI-powered chatbot solutions.
IDETA offers a free plan and three paid plans. The paid plans are Karate Kid at $29/month, Samurai at $79/month, and Shogun at $199/month. A custom-priced Enterprise plan is also available for larger businesses with specific needs. Is IDETA worth the price? It depends on your needs and which product you choose.
How much does IDETA cost?
IDETA offers a free plan and three paid plans. The paid plans are Karate Kid at $29/month, Samurai at $79/month, and Shogun at $199/month. A custom-priced Enterprise plan is also available for larger businesses with specific needs. Is IDETA worth the price? It depends on your needs and which product you choose.
IDETA's customer service is highly praised in reviews. Users describe the support as "excellent," "responsive," and even "phenomenal." The team is commended for their helpfulness, especially in assisting with complex chatbot development and setup.
Is IDETA customer service good?
IDETA's customer service is highly praised in reviews. Users describe the support as "excellent," "responsive," and even "phenomenal." The team is commended for their helpfulness, especially in assisting with complex chatbot development and setup.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.