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Inkling

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Last updated on

Company health

Employee growth
96% increase in the last year
Web traffic
81% increase in the last quarter
Financing
November 2023 - $215M

Ratings

G2
4.4/5
(63)
Capterra
4.5/5
(8)
Glassdoor
2.3/5
(173)

Inkling description

Inkling (recently acquired by Echo360) is a cloud-based training and knowledge platform designed for businesses with frontline workers. It helps you create, deliver, and track training materials, digitize standard operating procedures, and measure the effectiveness of your training programs. Inkling focuses on providing an easy-to-use mobile experience for employees to access information and complete training on the job. The platform aims to improve employee engagement, reduce turnover, and ensure consistent customer experiences.


Who is Inkling best for

Inkling, now part of Echo360, is a cloud-based training platform designed for businesses with frontline workers. It simplifies the creation, delivery, and tracking of training materials, digitizing standard operating procedures. Users praise Inkling's intuitive interface and mobile accessibility. Some have noted difficulties with content editing and occasional bugs. Inkling is best for companies looking to streamline operations and improve employee training.

  • Best for small, medium, and large businesses with 1-1000+ employees.

  • Ideal for frontline-heavy industries like retail, hospitality, and manufacturing.


Inkling features

Supported

Inkling enables the creation and delivery of training content.

Supported

The platform allows digitizing standard operating procedures (SOPs).

Supported

Measure the effectiveness of training programs.

Supported

Provides mobile access for employees.

Supported

Aims to improve employee engagement.

Supported

Helps reduce employee turnover.

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Ensures consistent customer experiences.


Inkling reviews

We've summarised 71 Inkling reviews (Inkling Software Advice reviews, Inkling Capterra reviews and Inkling G2 reviews) and summarised the main points below.

Pros of Inkling
  • Easy to use and intuitive interface for content creation
  • Visually appealing and engaging content with interactive elements
  • Excellent customer support
  • Mobile-friendly platform, accessible on various devices
Cons of Inkling
  • Difficult content editing, especially copying between projects
  • Limited interactivity options
  • Occasional bugs and glitches
  • Lack of robust user administration features, especially for large user bases

Inkling pricing

The commentary is based on 2 reviews from Inkling Capterra reviews and Inkling G2 reviews.

Inkling offers cost savings compared to print materials, making it a worthwhile investment after the initial content upload. While specific pricing isn't available in reviews, users highlight the value gained from its digital learning platform. Some users mention difficulty navigating between textbooks, but appreciate the glossary and search features.

See the Inkling pricing page.


Inkling alternatives

  • Logo of Nvolve
    Nvolve
    Streamlines deskless worker training, boosting efficiency and compliance.
    Read more
  • Logo of Beeline Learn
    Beeline Learn
    Scalable employee training platform with automated courses and AI insights.
    Read more
  • Logo of Bites
    Bites
    Microlearning for frontline teams, delivered right where they work.
    Read more
  • Logo of MEDIASHAREiQ
    MEDIASHAREiQ
    Streamlined video training, hosting, and engagement tracking.
    Read more
  • Logo of Axonify
    Axonify
    Trains frontline teams with short bursts of engaging content.
    Read more
  • Logo of EdApp
    EdApp
    Microlearning platform: create, deliver, and track engaging training.
    Read more

Inkling FAQ

  • What is Inkling and what does Inkling do?

    Inkling, now part of Echo360, is a cloud-based platform for creating, delivering, and tracking training content. It digitizes standard operating procedures and improves employee engagement, especially for frontline workers. It offers a mobile-first approach, allowing easy access to training materials and knowledge resources.

  • How does Inkling integrate with other tools?

    Inkling integrates with various tools through its open API and existing integrations. It connects with learning management systems (LMS), human capital management (HCM) systems, and other business applications to streamline workflows. This allows for seamless data transfer and a centralized learning experience.

  • What the main competitors of Inkling?

    Top alternatives to Inkling include Nvolve for deskless worker training, Beeline Learn for scalable training with AI insights, Bites for microlearning, and MEDIASHAREiQ for video training. Other competitors include Coursera for Business and Axonify.

  • Is Inkling legit?

    Yes, Inkling is a legitimate platform. It's been acquired by Echo360 and receives positive reviews for its user-friendly interface and mobile accessibility. However, some users mention difficulties with content editing and occasional bugs. Consider these factors when assessing if Inkling is safe and suitable for your needs.

  • How much does Inkling cost?

    Inkling's pricing is not publicly available. Contact their sales team to determine if Inkling is worth it for your organization's operational learning and knowledge management needs.

  • Is Inkling customer service good?

    Inkling's customer support receives positive feedback. Users appreciate the support team's responsiveness and helpfulness in resolving technical issues and bugs within 24 hours, contributing to a positive customer experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.