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innRoad description
innRoad is a cloud-based hotel management software designed for independent hotels, motels, and resorts of all sizes. It offers a suite of tools to manage bookings, payments, guest experiences, and online travel agents, all in one place. innRoad promises to save you time, increase direct bookings, and boost your revenue through efficient operations and wider online visibility.
Who is innRoad best for
innRoad is a cloud-based hotel management software ideal for independent hotels, motels, and resorts. Users praise innRoad’s excellent customer service, easy-to-use interface, and real-time reporting. However, some users have reported difficulties with group bookings and OTA synchronization. innRoad offers tools to manage bookings, guest experiences, and online travel agents, all in one place.
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Best fit for small to medium-sized independent hotels, motels, and resorts.
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Ideal for businesses in the Hospitality & Tourism industry.
innRoad features
Supported InnRoad offers a booking engine that integrates with the property website. |
Supported InnRoad allows processing payments securely within its software. |
Supported InnRoad provides insights into bookings, occupancy, and revenue with its reporting features. |
Supported InnRoad synchronizes availability and rates across OTAs, preventing double-bookings. |
Supported innRoad supports group reservations, including block bookings, discounts, and centralized billing. |
Supported InnRoad supports real-time inventory tracking, setting rates, and managing room classes. |
innRoad reviews
We've summarised 235 innRoad reviews (innRoad Software Advice reviews, innRoad TrustPilot reviews, innRoad Capterra reviews and innRoad G2 reviews) and summarised the main points below.
- Excellent customer service, readily available and helpful.
- Easy-to-use interface and tape chart.
- Real-time updates and reporting.
- Customizable online booking features.
- Good value for the price, especially for smaller properties.
- Difficult to book more than one room at a time for the same guest.
- Group booking functionality is clunky and not user-friendly.
- System can be slow, with long loading times and frequent freezing.
- Limited integrations with other booking platforms.
- Issues with OTA synchronization, sometimes leading to overbookings.
innRoad pricing
The commentary is based on 10 reviews from innRoad Software Advice reviews.
InnRoad's pricing receives mixed reviews. Some users find it a good value, especially smaller hotels, while others feel it's too expensive for the features offered, particularly those with simpler needs. Some users mention dissatisfaction with pricing relative to customer service responsiveness.
See the innRoad pricing page.
A complete property management solution with simple and affordable month to month pricing. Includes full data migration of all reservation history, dedicated implementation advisor and 24/7 phone support.
This is a customized plan. Book a demo to get started!
innRoad alternatives
innRoad FAQ
innRoad is a cloud-based hotel management software for independent hotels, motels, and resorts. It provides tools to manage bookings, guest experiences, payments, and online travel agents, all within a single platform. innRoad helps boost revenue and increase direct bookings through efficient operations and improved online visibility.
What is innRoad and what does innRoad do?
innRoad is a cloud-based hotel management software for independent hotels, motels, and resorts. It provides tools to manage bookings, guest experiences, payments, and online travel agents, all within a single platform. innRoad helps boost revenue and increase direct bookings through efficient operations and improved online visibility.
innRoad integrates with various online travel agents (OTAs) for channel management, enabling synchronized availability and rates. It also offers a booking engine that integrates directly with your property website for increased direct bookings. Information on other specific integrations is limited.
How does innRoad integrate with other tools?
innRoad integrates with various online travel agents (OTAs) for channel management, enabling synchronized availability and rates. It also offers a booking engine that integrates directly with your property website for increased direct bookings. Information on other specific integrations is limited.
Alternatives to innRoad include WebRezPro, HotelBee, and HotelFriend. These competitors offer similar features for hotel management, such as booking management, channel management, and reporting tools. Potential users should compare pricing and features to determine the best fit.
What the main competitors of innRoad?
Alternatives to innRoad include WebRezPro, HotelBee, and HotelFriend. These competitors offer similar features for hotel management, such as booking management, channel management, and reporting tools. Potential users should compare pricing and features to determine the best fit.
Yes, innRoad is a legitimate cloud-based hotel management software. It's generally well-regarded for its ease of use and customer service, but some users have reported issues with group bookings and system slowdowns. It caters to independent hotels, motels, and resorts.
Is innRoad legit?
Yes, innRoad is a legitimate cloud-based hotel management software. It's generally well-regarded for its ease of use and customer service, but some users have reported issues with group bookings and system slowdowns. It caters to independent hotels, motels, and resorts.
innRoad offers customized pricing for its hotel management software. Contact them directly for a quote based on your specific needs. This includes the Essentials plan and other customized options. They do not offer free trials or free plans.
How much does innRoad cost?
innRoad offers customized pricing for its hotel management software. Contact them directly for a quote based on your specific needs. This includes the Essentials plan and other customized options. They do not offer free trials or free plans.
InnRoad receives positive feedback for its customer service. Users consistently praise the helpful, readily available, and knowledgeable support team. While some mention occasional slow response times, the overall sentiment towards customer service is favorable.
Is innRoad customer service good?
InnRoad receives positive feedback for its customer service. Users consistently praise the helpful, readily available, and knowledgeable support team. While some mention occasional slow response times, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.