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Insight7

Website LinkedIn

Last updated on

Company health

Employee growth
22% increase in the last year
Web traffic
3% increase in the last quarter

Ratings

G2
4.9/5
(12)

Insight7 description

Insight7 helps product teams at B2B companies analyze customer feedback, especially from customer interviews. It uses AI to identify themes and sentiments within the feedback and provides summarized reports and visualizations. This helps businesses understand customer needs, improve their products and services, and make better decisions. Insight7 integrates with data sources like Google Drive and Microsoft Teams.


Who is Insight7 best for

Insight7 helps B2B product teams analyze customer feedback, especially from interviews. It uses AI to identify themes and sentiments, providing summarized reports and visualizations. This helps businesses understand customer needs and improve products. Insight7 integrates with tools like Google Drive and Microsoft Teams and offers tiered subscription pricing.

  • Ideal for medium-sized businesses (101-1000 employees) and large enterprises (1001+ employees).

  • Best fit for E-commerce and Software/IT/Telecommunications companies.


Insight7 features

Supported

Insight7 supports customer feedback reporting with visualizations and trend summaries.

Supported

Insight7 uses AI to analyze calls and extract insights.

Supported

Insight7 allows generating reports to track progress and identify trends.

Supported

Insight7 supports automated transcription of audio and video recordings.

Supported

Insight7 supports text analytics, including sentiment analysis and topic extraction.

Supported

Insight7 automates qualitative research, including sentiment analysis, theme identification, and reporting.

Supported

Insight7 analyzes feedback trends using AI, NLP, and sentiment analysis.


Insight7 pricing

See the Insight7 pricing page.

Business
$2990 per call/year

3 Users 400 Calls Automated Call Import 10 Journey Maps Multi-Language Transcription Criteria Templates Live Chat Support

Plus
$14990 per call/year

20 Users 2500 Calls Automated Call Import 50 Journey Maps Multi-Language Transcription Criteria Templates 20 Keyword Alerts 20 Performance Alerts PII Redaction Custom Vocabulary Dedicated Account Manager

Enterprise
Custom

Unlimited Users Unlimited Calls Automated Call Import Unlimited Journey Maps Multi-Language Transcription Criteria Templates Unlimited Keyword Alerts Unlimited Performance Alerts PII Redaction Custom Vocabulary Dedicated Account Manager

Starter
$290 per file/year

1 User 10 Files (Video|Audio|Text) 1 Project (Multiple Files) Transcription in 60+ languages

Pro
$990 per file/year

1 User 50 Files (Video|Audio|Text) 10 Projects (Multiple Files) Transcription in 60+ languages 10 Highlight Reels Bulk Transcription Report Generation Templates Visual Maps & Charts

Business
$2990 per file/year

3 Users 150 Files (Video|Audio|Text) 20 Projects (Multiple Files) Transcription in 60+ languages 30 Highlight Reels Bulk Transcription Report Generation Templates Visual Maps & Charts

Enterprise
Custom

Unlimited Analysis and Transcription Bulk Transcription in 60+ languages Report Generation Templates Visual Maps & Charts


Insight7 alternatives

  • Logo of SurveyMonkey
    SurveyMonkey
    Create and send surveys, analyze results, gather valuable feedback.
    Read more
  • Logo of Qualtrics CoreXM
    Qualtrics CoreXM
    Powerful surveys and analyses for actionable insights.
    Read more
  • Logo of Four/Four
    Four/Four
    Turns customer conversations into actionable insights for smarter decisions.
    Read more
  • Logo of Thematic
    Thematic
    Turns feedback into insights, revealing what customers really think.
    Read more
  • Logo of Revuze
    Revuze
    Turns customer reviews into actionable product insights.
    Read more
  • Logo of Syncly
    Syncly
    AI-powered customer feedback analysis for happier customers.
    Read more

Insight7 FAQ

  • What is Insight7 and what does Insight7 do?

    Insight7 is an AI-powered platform designed for B2B product teams to analyze customer feedback, particularly from interviews. It identifies key themes and sentiments, summarizes reports, and creates visualizations, enabling data-driven product improvements and better decision-making. Insight7 integrates with tools like Google Drive and Microsoft Teams.

  • How does Insight7 integrate with other tools?

    Insight7 integrates with data sources such as Google Drive and Microsoft Teams, streamlining data import and analysis. This integration enhances collaboration and facilitates efficient reporting within existing workflows.

  • What the main competitors of Insight7?

    Top alternatives to Insight7 include Qualtrics CoreXM, SurveyMonkey, and UserTesting. These platforms offer robust features for collecting and analyzing customer feedback data, enabling businesses to improve products and customer experiences. Enterpret and Medallia are also strong competitors.

  • Is Insight7 legit?

    Insight7 appears to be a legitimate product. It offers AI-powered analysis of customer feedback, integrates with popular platforms, and has transparent pricing. Further research may be helpful as there is limited information on user reviews.

  • How much does Insight7 cost?

    Insight7 pricing starts at $16/month for the Starter plan. The Basic, Pro, and Business plans cost $41, $83, and $250 per month, respectively. A free plan is also available for those wanting to explore product features. Is Insight7 worth it? The best plan depends on your individual or team needs.

  • Is Insight7 customer service good?

    Users praise Insight7's customer support, describing it as "great," "fantastic," and readily available to provide swift guidance. The onboarding experience is also highlighted as positive and seamless.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.