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Jane description
Jane is a cloud-based practice management software designed for health and wellness practitioners. It offers a comprehensive suite of tools including online appointment booking, scheduling, billing, patient record keeping, and telehealth features. Jane is designed to simplify administrative tasks, improve patient engagement, and streamline clinic workflows. It is suitable for individual practitioners and clinics of all sizes, offering a user-friendly interface and features tailored for various disciplines, such as physical therapy, mental health, and chiropractic care. Jane prioritizes data security, affordability, and excellent customer support.
Who is Jane best for
Jane is tailored for health and wellness practitioners such as physiotherapists and chiropractors. We find that its online booking and scheduling tools are particularly beneficial. Users appreciate its privacy compliance and responsive help desk, making it ideal for practices transitioning online. However, some users find the reporting features basic.
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Perfect for clinics with 1-1000 employees seeking a user-friendly and comprehensive practice management solution.
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In our experience, Jane is a superb fit for businesses in the Healthcare, Wellness, and Pharma sectors seeking to streamline operations.
Jane features
Supported Online Booking: Jane’s most talked-about feature, developed to be incredibly easy for patients to book and manage their visits. |
Supported Schedule: Enjoy a well-organized day. Jane's scheduling helps you manage your time, letting you focus on what really matters — your patients or clients. |
Supported Billing: Bill your visits and accept payments in just a couple of clicks, and have Jane do all the math for you – even if you're billing insurers. |
Supported Chart: We've helped hundreds of clinics switch to Jane. Our team can import scanned chart notes, patient lists, and guide you in customizing chart templates. |
Supported Extra hands: Jane does the work of a full-time staff person, including sending patients reminders by email & SMS which frees up front desk staff to do other things. |
Supported Real-time booking: When a patient books an appointment online, front-desk staff see it immediately so there’s no risk of double booking. |
Supported Simple billing: In a few clicks, accept credit cards, issue receipts, track insurance billing, and direct bill to a number of insurers. Ridiculously easy. |
Supported Secure: Jane stores (and password protects) every file so it’s safe, sound and accessible from anywhere. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Jane reviews
We've summarised 40 Jane reviews (Jane TrustPilot reviews and Jane G2 reviews) and summarised the main points below.
- Privacy compliant platform, a key feature appreciated by users.
- Canadian-based company with a responsive and readily available help desk.
- Affordable pricing, especially for practices transitioning online or with budget constraints.
- User-friendly interface, making it easy for practitioners to adapt and utilize.
- Strong security measures ensuring data protection and compliance.
- Limited functionality for customized subdomains - unable to use custom domains like booking.[businessname].com.
- Lacks dual send-out options for surveys and communications - only email, no SMS option.
- Patient overview tab offers limited functionality, no actions or insights available.
- Difficult to track who filled out clinical surveys - no searchable list or history.
- Limited search functionality within the platform.
- Inability to import patient records directly - reliance on Jane support for uploads.
- Limited insights into email deliverability - no tracking for opens, bounces, or spam designation.
- Basic reporting features, lacking export options for in-depth analysis.
- No option for guest accounts during booking, requiring account creation for appointments.
- Limited control over patient intake forms - unable to customize fields or content.
- Google review link defaults to the building address, no manual override for accurate location.
- Marketing features are limited, lacking robust tools for outreach and engagement.
Jane pricing
The commentary is based on 5 reviews from Jane G2 reviews and Jane TrustPilot reviews.
We find Jane's pricing generally perceived as affordable, especially suitable for those starting or transitioning their business online. Some users consider it a good value, while others feel its limited features don't justify even a low price. Some find it cheaper than alternatives after switching.
Users sentiment
See the Jane pricing page.
Single practitioner profile, up to 20 appointments per month, unlimited admin & locations. Includes scheduling, patient communication, customizable documentation, integrated payments, and human support.
Unlimited appointments, staff profiles, online booking features, SMS reminders, and optional insurance billing. Includes all Balance plan features.
Advanced scheduling, patient retention tools, marketing tools, and optional insurance billing. Includes all Practice plan features.
Jane alternatives
jane vs Practice BetterStreamlined practice management for wellness pros. Client portal. HIPAA compliant.Read more
jane vs HealthieClient care platform for wellness pros: telehealth, scheduling, and billing.Read more
Jane FAQ
We find Jane to be a cloud-based practice management software for health and wellness professionals. It offers tools for online booking, scheduling, billing, and telehealth. In our experience, Jane simplifies administrative tasks for clinics of all sizes, improving patient engagement and streamlining workflows.
What is Jane and what does Jane do?
We find Jane to be a cloud-based practice management software for health and wellness professionals. It offers tools for online booking, scheduling, billing, and telehealth. In our experience, Jane simplifies administrative tasks for clinics of all sizes, improving patient engagement and streamlining workflows.
We find Jane integrates with other tools by importing patient records with the help of their support team. While it streamlines key tasks like billing and scheduling, it currently lacks direct integrations with other software.
How does Jane integrate with other tools?
We find Jane integrates with other tools by importing patient records with the help of their support team. While it streamlines key tasks like billing and scheduling, it currently lacks direct integrations with other software.
We find that Jane's main competitors are Practice Better, Healthie, and Carepatron, all offering practice management solutions for wellness professionals. Medesk and splose are also contenders, focusing on streamlining clinic workflows and administrative tasks, respectively. For chiropractic practices, Bulletproof Chiro presents a specialized alternative.
What the main competitors of Jane?
We find that Jane's main competitors are Practice Better, Healthie, and Carepatron, all offering practice management solutions for wellness professionals. Medesk and splose are also contenders, focusing on streamlining clinic workflows and administrative tasks, respectively. For chiropractic practices, Bulletproof Chiro presents a specialized alternative.
We find Jane to be a legitimate and popular practice management software. It's well-regarded for its ease of use, security, and affordability, especially by smaller practices. However, in our experience, some users have noted limitations in its reporting and customization features.
Is Jane legit?
We find Jane to be a legitimate and popular practice management software. It's well-regarded for its ease of use, security, and affordability, especially by smaller practices. However, in our experience, some users have noted limitations in its reporting and customization features.
Jane has three pricing plans. Balance is $39/month for solo practitioners. The Practice plan is $79/month for small to medium clinics. Large clinics can opt for the Thrive plan at $99/month. Add-ons are also available.
How much does Jane cost?
Jane has three pricing plans. Balance is $39/month for solo practitioners. The Practice plan is $79/month for small to medium clinics. Large clinics can opt for the Thrive plan at $99/month. Add-ons are also available.
We find Jane's customer service to be generally well-regarded. Users praise the responsive and helpful support team, describing them as "amazing," "top-notch," and readily available. However, one user reported a negative experience related to a billing dispute.
Is Jane customer service good?
We find Jane's customer service to be generally well-regarded. Users praise the responsive and helpful support team, describing them as "amazing," "top-notch," and readily available. However, one user reported a negative experience related to a billing dispute.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.