What is Knots Ticket Parser and what does Knots Ticket Parser do?

Knots Ticket Parser is a Zendesk integration that automates the extraction of key data from support tickets. It streamlines workflows, reduces manual data entry, and enables automated responses, improving customer support efficiency. This no-code tool is ideal for businesses seeking to optimize their Zendesk operations.

How does Knots Ticket Parser integrate with other tools?

Knots Ticket Parser integrates directly with Zendesk to automate support processes. It extracts information from Zendesk tickets, enabling automated responses and connections with other business systems. This streamlines workflows and reduces manual data entry for Zendesk users.

What the main competitors of Knots Ticket Parser?

Top alternatives to Knots Ticket Parser include Zendesk Support Suite, Zoho Desk, Freshdesk, Help Scout, SweetHawk, and Intercom. These competitors offer similar customer support and automation features, often integrating with or enhancing existing platforms like Zendesk.

Is Knots Ticket Parser legit?

Knots Ticket Parser appears legitimate, offering Zendesk integration for automated ticket parsing and workflow improvements. It's designed for businesses seeking streamlined customer support and reduced manual data entry, particularly those with high ticket volumes.

How much does Knots Ticket Parser cost?

Knots Ticket Parser offers a Free plan for basic usage. Paid plans start at $269/month for the Essentials plan, $899/month for Power Suite, and $1900/month for the Enterprise plan. Add-ons like additional tickets and apps are also available, enhancing the product's worth for various needs and budgets.

Is Knots Ticket Parser customer service good?

There are no customer service reviews available for Knots Ticket Parser. Therefore, I cannot determine if their customer service is good or bad.

Knots Ticket Parser

Website LinkedIn

Company health

Employee growth

14% increase in the last year

Web traffic

8% decrease in the last quarter

Knots Ticket Parser description

Knots Ticket Parser is a software tool that integrates with Zendesk, a customer support platform. It automatically extracts key information like order IDs and email addresses from support tickets, saving employees time and reducing manual entry. This allows businesses to streamline their customer support workflow, automate responses, and connect Zendesk with other business systems.

What companies are using Knots Ticket Parser?

Who is Knots Ticket Parser best for

Knots Ticket Parser automates Zendesk workflows, extracting key info like order IDs and emails from support tickets. This eliminates manual entry, saving time and boosting efficiency for businesses with high ticket volumes. A no-code approach makes setup and use easy, while pre-built apps and developer tools offer flexibility.

Best fit for medium-sized businesses (101-1000 employees) seeking Zendesk automation.
Ideal for Finance, Banking, Insurance, and Software/IT/Telecom companies.

Knots Ticket Parser features

Supported

Knots provides no-code apps for Zendesk automation, enabling quick deployment and ease of use.

Supported

Knots offers ready-to-use Zendesk apps for streamlining various customer support processes.

Supported

Knots streamlines workflows by automating manual tasks, improving response times and overall efficiency.

Supported

Knots facilitates custom Zendesk integrations with dedicated developer tools, providing flexibility and extensibility.

Supported

Knots seamlessly integrates with Zendesk, enhancing functionality and centralizing customer support management.

Knots Ticket Parser pricing

See the Knots Ticket Parser pricing page.

Knots Ticket Parser has a free plan.
Knots Ticket Parser has a free trial.

Free

1 Knots app: Merge Tickets

Essentials

$269 per app/month

3 Knots apps 5,000 tickets/month

Power Suite

$899 per app/month

10 Knots apps 30,000 tickets/month Automation optimization ($1000 value)

Enterprise

$1900 per app/month

Unlimited Knots apps 50,000 tickets/month Enhanced security InfoSec Support Compliance Support Automation Optimization ($1000 value)

Knots Ticket Parser alternatives

Zendesk Support Suite

Efficient, personalized customer service via AI, chat, and self-help.
Read more
Zoho Desk

Help desk software streamlining customer conversations and team collaboration.
Read more
Freshdesk

Customer support software streamlining conversations and automating tasks.
Read more
Help Scout

Shared inbox for effortless customer conversations and support.
Read more
SweetHawk

Supercharge Zendesk with automation and efficiency boosting apps.
Read more
Intercom

Customer messaging platform for sales, marketing, and support.
Read more

Knots Ticket Parser FAQ

What is Knots Ticket Parser and what does Knots Ticket Parser do?

Knots Ticket Parser is a Zendesk integration that automates the extraction of key data from support tickets. It streamlines workflows, reduces manual data entry, and enables automated responses, improving customer support efficiency. This no-code tool is ideal for businesses seeking to optimize their Zendesk operations.
How does Knots Ticket Parser integrate with other tools?

Knots Ticket Parser integrates directly with Zendesk to automate support processes. It extracts information from Zendesk tickets, enabling automated responses and connections with other business systems. This streamlines workflows and reduces manual data entry for Zendesk users.
What the main competitors of Knots Ticket Parser?

Top alternatives to Knots Ticket Parser include Zendesk Support Suite, Zoho Desk, Freshdesk, Help Scout, SweetHawk, and Intercom. These competitors offer similar customer support and automation features, often integrating with or enhancing existing platforms like Zendesk.
Is Knots Ticket Parser legit?

Knots Ticket Parser appears legitimate, offering Zendesk integration for automated ticket parsing and workflow improvements. It's designed for businesses seeking streamlined customer support and reduced manual data entry, particularly those with high ticket volumes.
How much does Knots Ticket Parser cost?

Knots Ticket Parser offers a Free plan for basic usage. Paid plans start at $269/month for the Essentials plan, $899/month for Power Suite, and $1900/month for the Enterprise plan. Add-ons like additional tickets and apps are also available, enhancing the product's worth for various needs and budgets.
Is Knots Ticket Parser customer service good?

There are no customer service reviews available for Knots Ticket Parser. Therefore, I cannot determine if their customer service is good or bad.

Reviewed by

MK

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.