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Kucoin description
Kucoin is a global platform for buying and trading cryptocurrencies like Bitcoin. One in four crypto holders worldwide uses Kucoin. It offers a secure platform with strong account security and industry-standard encryption. Kucoin boasts a large selection of coins, high trading volume, and 24/7 customer service.
Who is Kucoin best for
KuCoin is a global cryptocurrency exchange platform catering to both beginners and experienced traders. It offers a wide selection of cryptocurrencies, competitive trading fees, and 24/7 customer support. While users appreciate the diverse coin offerings and user-friendly interface, some have reported negative experiences with customer support and withdrawal processes.
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Excellent fit for small businesses (1-100 employees), moderate fit for medium and large enterprises.
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Designed for businesses across all industries.
Kucoin features
Supported Kucoin provides a platform for buying and selling various cryptocurrencies. |
Supported Kucoin uses industry-leading encryption and storage systems to protect user assets. |
Supported Kucoin adheres to high security standards and implements strict security practices. |
Supported Kucoin provides 24/7 customer support. |
Supported Kucoin offers a mobile app for both Android and iOS devices. |
Supported Kucoin utilizes PoR to confirm that they hold the funds to cover user assets. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Reliability and Performance
Kucoin reviews
We've summarised 73 Kucoin reviews (Kucoin TrustPilot reviews and Kucoin G2 reviews) and summarised the main points below.
- Wide selection of cryptocurrencies available for trading.
- User-friendly interface for beginners.
- Low trading fees compared to other exchanges.
- P2P trading options.
- Trading bots feature.
- Excessive KYC requirements, including photos and videos, even for established accounts.
- Unresponsive and unhelpful customer support with canned responses.
- Difficulty withdrawing funds, often requiring extensive personal information.
- Accounts being frozen or closed without explanation.
- Lack of transparency regarding platform issues and "maintenance."
Kucoin pricing
The commentary is based on 13 reviews from Kucoin G2 reviews and Kucoin TrustPilot reviews.
Kucoin's fees are generally viewed as competitive and lower than some alternatives. However, some users have reported issues with high fees in certain situations. There are also mentions of deposit bonuses, but with conditions that may be difficult to meet.
Users sentiment
See the Kucoin pricing page.
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Kucoin has a free plan.
Default trading fee for users with less than 1,000 KCS held or less than 1,000,000 USDT in spot trading volume over the last 30 days.
Trading fee discount for users holding at least 1,000 KCS or with at least 1,000,000 USDT in spot trading volume over the last 30 days.
Trading fee discount for users holding at least 10,000 KCS or with at least 3,000,000 USDT in spot trading volume over the last 30 days.
Trading fee discount for users holding at least 20,000 KCS or with at least 6,000,000 USDT in spot trading volume over the last 30 days.
Trading fee discount for users holding at least 30,000 KCS or with at least 18,000,000 USDT in spot trading volume over the last 30 days.
Trading fee discount for users holding at least 40,000 KCS or with at least 55,000,000 USDT in spot trading volume over the last 30 days.
Trading fee discount for users holding at least 50,000 KCS or with at least 100,000,000 USDT in spot trading volume over the last 30 days.
Trading fee discount for users holding at least 60,000 KCS or with at least 180,000,000 USDT in spot trading volume over the last 30 days.
Trading fee discount for users holding at least 70,000 KCS or with at least 250,000,000 USDT in spot trading volume over the last 30 days.
Trading fee discount for users holding at least 80,000 KCS or with at least 350,000,000 USDT in spot trading volume over the last 30 days.
Trading fee discount for users holding at least 90,000 KCS or with at least 550,000,000 USDT in spot trading volume over the last 30 days.
Trading fee discount for users holding at least 100,000 KCS or with at least 750,000,000 USDT in spot trading volume over the last 30 days. This tier offers negative maker fees, meaning makers earn rebates on trades.
Trading fee discount for users holding at least 150,000 KCS or with at least 950,000,000 USDT in spot trading volume over the last 30 days. This tier offers negative maker fees, meaning makers earn rebates on trades.
Kucoin alternatives
Kucoin FAQ
Kucoin is a global cryptocurrency exchange platform used by one in four crypto holders worldwide. It offers a wide selection of cryptocurrencies for trading, a user-friendly interface, and 24/7 customer support. However, users have reported issues with customer service responsiveness and withdrawal difficulties.
What is Kucoin and what does Kucoin do?
Kucoin is a global cryptocurrency exchange platform used by one in four crypto holders worldwide. It offers a wide selection of cryptocurrencies for trading, a user-friendly interface, and 24/7 customer support. However, users have reported issues with customer service responsiveness and withdrawal difficulties.
There is no information available about Kucoin's integrations with other tools. However, it offers features like cryptocurrency trading, secure asset storage, and a mobile app for Android and iOS devices.
How does Kucoin integrate with other tools?
There is no information available about Kucoin's integrations with other tools. However, it offers features like cryptocurrency trading, secure asset storage, and a mobile app for Android and iOS devices.
Top Kucoin alternatives include Binance, Coinbase Exchange, CEX.IO, Bitso, Bithumb, and OKX. These exchanges offer similar services such as buying, selling, and trading various cryptocurrencies, often with varying fee structures, security measures, and available assets.
What the main competitors of Kucoin?
Top Kucoin alternatives include Binance, Coinbase Exchange, CEX.IO, Bitso, Bithumb, and OKX. These exchanges offer similar services such as buying, selling, and trading various cryptocurrencies, often with varying fee structures, security measures, and available assets.
Kucoin's legitimacy is questionable due to negative user reviews citing unresponsive customer support, difficulty withdrawing funds, and account freezes. While it offers a wide selection of cryptocurrencies and low fees, potential users should weigh these security concerns. Consider exploring alternatives like Binance or Coinbase for a potentially safer experience.
Is Kucoin legit?
Kucoin's legitimacy is questionable due to negative user reviews citing unresponsive customer support, difficulty withdrawing funds, and account freezes. While it offers a wide selection of cryptocurrencies and low fees, potential users should weigh these security concerns. Consider exploring alternatives like Binance or Coinbase for a potentially safer experience.
Kucoin trading fees range from 0.1% to 0%, or even negative fees for high-volume traders. Holding KuCoin's token (KCS) can also lower your trading fees. There are no other explicit costs associated with a standard Kucoin account.
How much does Kucoin cost?
Kucoin trading fees range from 0.1% to 0%, or even negative fees for high-volume traders. Holding KuCoin's token (KCS) can also lower your trading fees. There are no other explicit costs associated with a standard Kucoin account.
Kucoin's customer service receives overwhelmingly negative reviews. Users frequently report unhelpful canned responses, difficulty contacting support, and unresolved issues. While Kucoin offers 24/7 support, users describe it as unresponsive and unhelpful.
Is Kucoin customer service good?
Kucoin's customer service receives overwhelmingly negative reviews. Users frequently report unhelpful canned responses, difficulty contacting support, and unresolved issues. While Kucoin offers 24/7 support, users describe it as unresponsive and unhelpful.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.