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Language I/O Conversational Translation Tools description
Language I/O's tools help your customer service team talk to customers around the world in their own language. This AI-powered software translates chat, voice, and email communications in real-time. It integrates with popular platforms like Salesforce and Zendesk, and focuses on accurate translations tailored to your industry and brand, even if customers use slang or jargon. Language I/O prioritizes data security and doesn’t store your customer's personal information.
What companies are using Language I/O Conversational Translation Tools?
Who is Language I/O Conversational Translation Tools best for
Language I/O's AI-powered translation tools empower your customer service team to communicate with customers worldwide in their native language. It seamlessly integrates with platforms like Salesforce, translating chat, voice, and email in real-time. Users praise its ease of use and excellent customer support. While some find the billing system complex and occasional translation inaccuracies occur, its focus on industry-specific terminology and data security makes it a valuable tool for global businesses.
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Ideal for medium to large businesses (100-1000+ employees), especially in the ecommerce or software/IT sectors.
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Best for B2B SaaS companies with global customer bases needing multilingual customer support.
Language I/O Conversational Translation Tools features
Supported Language I/O translates chat, voice, and email communications in real time. |
Supported Integrates with popular platforms like Salesforce and Zendesk. |
Supported Focuses on accurate translations tailored to your industry and brand, even if customers use slang or jargon. |
Supported Language I/O prioritizes data security and doesn’t store your customer's personal information. |
Supported Tackles high support volumes, tickets in rare languages, leading to faster response times. |
Supported Enables any of your existing agents to quickly resolve support tickets in any language, reducing costs by 60%. |
Supported Integrates into your CRM, browser, and anywhere else you need, all within 24 hours. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Language I/O Conversational Translation Tools reviews
We've summarised 68 Language I/O Conversational Translation Tools reviews (Language I/O Conversational Translation Tools G2 reviews) and summarised the main points below.
- Seamless integration with Salesforce, enabling real-time chat and email translation.
- Easy to use and implement, with minimal training required for agents.
- Excellent customer support, responsive and helpful.
- Cost-effective solution for multilingual customer service.
- Supports a wide range of languages and customizable with glossaries.
- Credit system for billing can be challenging to understand.
- Occasional inaccuracies in translations, especially with technical terms or less common phrases.
- Some issues encountered with Salesforce email-to-case translation.
- UI of the agent tool could be more modern and less intrusive.
- Limited chatbot integration and a learning curve for article translation within Salesforce
Language I/O Conversational Translation Tools pricing
The commentary is based on 16 reviews from Language I/O Conversational Translation Tools G2 reviews.
Language I/O offers flexible pricing based on usage, often described as a credit system. While some users find the credit system initially challenging to understand and potentially expensive, many consider it cost-effective for scaling multilingual customer support, especially for chat and email translation.
Users sentiment
Language I/O Conversational Translation Tools alternatives
Language I/O Conversational Translation Tools FAQ
Language I/O Conversational Translation Tools is an AI-powered translation software designed for multilingual customer service. It offers real-time translation of chat, voice, and email within platforms like Salesforce and Zendesk. The software prioritizes industry-specific accuracy, data security, and rapid integration, helping businesses reduce support costs and improve response times.
What is Language I/O Conversational Translation Tools and what does Language I/O Conversational Translation Tools do?
Language I/O Conversational Translation Tools is an AI-powered translation software designed for multilingual customer service. It offers real-time translation of chat, voice, and email within platforms like Salesforce and Zendesk. The software prioritizes industry-specific accuracy, data security, and rapid integration, helping businesses reduce support costs and improve response times.
Language I/O integrates with CRM platforms like Salesforce and Zendesk, enabling real-time translation within those systems. It also integrates into browsers and other necessary tools within 24 hours, facilitating rapid implementation.
How does Language I/O Conversational Translation Tools integrate with other tools?
Language I/O integrates with CRM platforms like Salesforce and Zendesk, enabling real-time translation within those systems. It also integrates into browsers and other necessary tools within 24 hours, facilitating rapid implementation.
Alternatives to Language I/O Conversational Translation Tools include ChatLingual, Intento, DeepL, Smartling, Unbabel, and Gladia. These competitors offer similar AI-powered translation services for various business needs, from customer service to content localization.
What the main competitors of Language I/O Conversational Translation Tools?
Alternatives to Language I/O Conversational Translation Tools include ChatLingual, Intento, DeepL, Smartling, Unbabel, and Gladia. These competitors offer similar AI-powered translation services for various business needs, from customer service to content localization.
Language I/O Conversational Translation Tools appears legitimate. Positive reviews highlight its seamless Salesforce integration, ease of use, and robust customer support. However, some users mention occasional translation inaccuracies and billing complexities. Consider these factors when assessing if it is safe and suitable for your needs.
Is Language I/O Conversational Translation Tools legit?
Language I/O Conversational Translation Tools appears legitimate. Positive reviews highlight its seamless Salesforce integration, ease of use, and robust customer support. However, some users mention occasional translation inaccuracies and billing complexities. Consider these factors when assessing if it is safe and suitable for your needs.
I couldn't find pricing details for Language I/O Conversational Translation Tools. For the most current pricing information, I recommend visiting the vendor's website or contacting their sales team.
How much does Language I/O Conversational Translation Tools cost?
I couldn't find pricing details for Language I/O Conversational Translation Tools. For the most current pricing information, I recommend visiting the vendor's website or contacting their sales team.
Customers consistently praise Language I/O's exceptional customer support, describing the team as responsive, helpful, and professional. Support is readily available for setup, training, and ongoing assistance. While some users mention initial setup challenges, these seem to be quickly resolved with support intervention.
Is Language I/O Conversational Translation Tools customer service good?
Customers consistently praise Language I/O's exceptional customer support, describing the team as responsive, helpful, and professional. Support is readily available for setup, training, and ongoing assistance. While some users mention initial setup challenges, these seem to be quickly resolved with support intervention.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.