Last updated on
Company health
Ratings
Lark description
Lark is an all-in-one platform designed to simplify work for teams. It combines chat, video conferencing, document creation, project management, and more into a single application. This allows teams to streamline their workflows, improve communication, and increase productivity. Lark aims to be a central hub for all work-related activities, accessible from anywhere.
What companies are using Lark?
Who is Lark best for
Lark is an all-in-one platform we've seen work best for tech-forward teams. It combines chat, video conferencing, document creation, and project management in one place. Users appreciate the real-time collaboration and robust search, though some report occasional lagging.
-
Perfect for small to medium-sized businesses aiming to boost team communication and collaboration. Best for teams of 1-100 employees.
-
We see that Lark shines in Software, IT, and Telecommunications, helping tech-savvy teams streamline their workflows and communication.
Lark features
Supported Centralized communication: Lark offers a centralized communication platform that streamlines business operations and reduces time spent switching between apps. |
Supported Project management: Lark provides project management tools that empower businesses to digitalize operations and track progress on phone. |
Supported Digital workflows: Lark offers digital workflows that enable businesses to automate tasks, streamline approvals, and increase operational efficiency. |
Supported Analytics: Lark provides analytics that help businesses measure performance and identify areas for improvement. |
Supported Video conferencing: Lark provides video conferencing capabilities that facilitate global collaboration with translation features. |
Supported Chat: Lark offers chat functionality that streamlines communication and allows for task assignment within chat. |
Supported Documentation: Lark provides documentation tools, including OKRs and Wikis, to manage and share knowledge. |
Supported Automation tools: Lark offers automation tools and mobile optimization, enabling users to automate workflows and manage projects from their phones. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Lark reviews
We've summarised 155 Lark reviews (Lark TrustPilot reviews and Lark G2 reviews) and summarised the main points below.
- All-in-one platform integrating chat, video conferencing, document creation, and project management.
- Real-time collaboration features, particularly in Lark Docs.
- User-friendly interface and generally easy to use.
- Robust search functionality across chats, documents, and events.
- Strong translation features for multilingual teams.
- Occasional glitches and lagging, especially with large amounts of data or complex features.
- The 30-day forced logout feature is annoying to many users.
- Limited customization for notifications, and some find the buzzing disruptive.
- Mobile app can be slow and resource-intensive.
- Excel and Google Sheet users may find the Lark Sheet formulas less intuitive.
Lark pricing
The commentary is based on 16 reviews from Lark G2 reviews.
We find Lark's pricing to be generally well-received, with many reviewers highlighting the generous free plan and the value it offers by consolidating multiple tools into one platform. Some find it expensive, but most appreciate the cost savings compared to using separate software.
Users sentiment
See the Lark pricing page.
-
Lark has a free plan.
-
Lark has a free trial.
Discover Lark's potential—perfect for individuals and small teams trying it out. Includes unlimited AI translation in chats, docs and email, enterprise search, 18 months of message history, 1,000 automated Base workflow executions/month, 10 wiki spaces, and 100GB storage.
Get tools for growing teams, secure partner communication, and no-code workflows. Includes everything in Lark Starter, plus unlimited message history, 50,000 automated Base workflow executions/month, unlimited Wiki spaces, video conference with up to 500 attendees, unlimited AI meeting transcription, 15TB storage, 10 trusted parties for external collaboration, and more security and permission controls.
Scale collaboration and operations with strong security and advanced management. Includes everything in Lark Pro, plus unlimited users, 15TB storage + 30GB/user, supergroups on chat (up to 50,000 users), Restricted Mode Group Chat, single sign-on (SSO), advanced security, management, and compliance controls, and 500,000 automated Base workflow executions/month.
Lark alternatives
Lark FAQ
We find that Lark is an all-in-one platform combining chat, video conferencing, and project management tools. It's designed to streamline workflows and boost team productivity, making it a central hub for all work-related activities. In our experience, it's especially useful for smaller teams focused on communication.
What is Lark and what does Lark do?
We find that Lark is an all-in-one platform combining chat, video conferencing, and project management tools. It's designed to streamline workflows and boost team productivity, making it a central hub for all work-related activities. In our experience, it's especially useful for smaller teams focused on communication.
We find Lark integrates well with other tools through its open APIs and various integrations. It connects with calendars, email clients, and other productivity apps, creating a central work hub. This allows for a more seamless workflow and reduces the need to switch between different applications.
How does Lark integrate with other tools?
We find Lark integrates well with other tools through its open APIs and various integrations. It connects with calendars, email clients, and other productivity apps, creating a central work hub. This allows for a more seamless workflow and reduces the need to switch between different applications.
We find that Lark's main competitors include other all-in-one collaboration platforms like Notion, ClickUp, and Zoho Workplace. Also, for specific functionalities, it competes with Confluence for knowledge management and Zoho Cliq for team communication. Finally, 5day.io is a competitor for project roadmapping.
What the main competitors of Lark?
We find that Lark's main competitors include other all-in-one collaboration platforms like Notion, ClickUp, and Zoho Workplace. Also, for specific functionalities, it competes with Confluence for knowledge management and Zoho Cliq for team communication. Finally, 5day.io is a competitor for project roadmapping.
We find Lark to be a legitimate and useful platform, especially for small to medium-sized businesses. While some users have reported occasional performance issues, the overall user reviews are positive, highlighting its all-in-one capabilities and ease of use.
Is Lark legit?
We find Lark to be a legitimate and useful platform, especially for small to medium-sized businesses. While some users have reported occasional performance issues, the overall user reviews are positive, highlighting its all-in-one capabilities and ease of use.
Lark offers a free Starter plan. The Pro plan is $12 per user per month. For Enterprise pricing, you'll need to contact Lark for a custom quote. We find that this tiered approach offers good flexibility.
How much does Lark cost?
Lark offers a free Starter plan. The Pro plan is $12 per user per month. For Enterprise pricing, you'll need to contact Lark for a custom quote. We find that this tiered approach offers good flexibility.
We find that Lark's customer service receives mixed reviews. While some users mention helpful and responsive support, others note that responses can be slow and sometimes not as helpful with the more technical issues. Overall, the experience seems to vary.
Is Lark customer service good?
We find that Lark's customer service receives mixed reviews. While some users mention helpful and responsive support, others note that responses can be slow and sometimes not as helpful with the more technical issues. Overall, the experience seems to vary.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.