From SaaS shortlist to AI automation

Don't get left behind. Show Gralio how you work and our revolutionary new tool will return step-by-step guidance plus the exact software - or AI - to accelerate your work.

Logo of LaunchNotes

LaunchNotes

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
8% decrease in the last year
Web traffic
11% decrease in the last quarter

Ratings

G2
4.9/5
(33)
Capterra
4.9/5
(24)

LaunchNotes description

LaunchNotes is a product success platform designed for improved communication about product updates and roadmaps. It helps product, marketing, and customer success teams within a company share information with each other and with their customers. LaunchNotes offers integrations with tools businesses already use, customizable release notes, and feedback collection mechanisms. The company emphasizes its ability to improve customer engagement and satisfaction.


Who is LaunchNotes best for

LaunchNotes is a product success platform that centralizes product updates, roadmaps, and customer feedback. Teams can streamline release workflows, engage customers, and integrate with development tools. Users praise its ease of use and excellent customer support, while some note the higher price point. It's ideal for product managers and marketers at SaaS companies.

  • Best for medium to large businesses (100+ employees).

  • Ideal for software, IT, and telecommunications companies.


LaunchNotes features

Supported

LaunchNotes centralizes product roadmap communication, enabling alignment among stakeholders and offering tailored views for various audiences, including beta testers.

Supported

LaunchNotes streamlines product release workflows by aligning Go-to-Market teams with standardized processes, branded changelogs, and distribution through preferred channels.

Supported

LaunchNotes provides a dedicated channel for Customer Success and Sales teams to amplify customer needs, collect feedback, validate ideas, and foster two-way dialogue, driving higher engagement.

Supported

LaunchNotes offers native integrations with various development tools, enabling seamless integration of product updates into team workflows.

Supported

LaunchNotes allows teams to gather feedback at every stage of the product development lifecycle.

Supported

LaunchNotes aggregates product changes from different sources, providing a single, unified view of all updates.

Supported

LaunchNotes categorizes product changes by impact level or other relevant criteria, enhancing filtering and analysis capabilities.


LaunchNotes reviews

We've summarised 57 LaunchNotes reviews (LaunchNotes Capterra reviews and LaunchNotes G2 reviews) and summarised the main points below.

Pros of LaunchNotes
  • Easy to set up and use, with an intuitive interface.
  • Excellent customer support, very responsive and helpful.
  • Effective user segmentation and targeting for announcements.
  • Centralized platform for changelog, roadmap, and feedback.
  • Embeddable widget for easy sharing of updates.
Cons of LaunchNotes
  • Pricing plans are expensive, especially for SMBs and startups.
  • Limited customization for lower-tier plans.
  • Lack of a Microsoft Teams integration.
  • Desire for more in-app best practice guides and examples.

LaunchNotes pricing

The commentary is based on 7 reviews from LaunchNotes Capterra reviews and LaunchNotes G2 reviews.

LaunchNotes' pricing is generally considered fair for its value, especially by larger companies. However, some smaller businesses find the pricing structure, particularly the shift away from monthly subscriptions and towards higher-priced annual plans, challenging and consider exploring alternatives. A free tier is desired by some users.

See the LaunchNotes pricing page.

  • LaunchNotes has a free trial.

Starter
$79/month

For small product teams who want to get started quickly, drafting and publishing product announcements in their app and on their website.

Growth
$249/month

For scale-ups who know communicating their product story and momentum creates product engagement, adoption, and usage.

Premium
Custom

For enterprise-minded organizations with multiple audiences, multiple product lines, big teams, and bigger aspirations.


LaunchNotes alternatives

  • Logo of AnnounceKit
    AnnounceKit
    Central hub shares product updates easily via multiple channels.
    Read more
  • Logo of Shorter Loop
    Shorter Loop
    Build better products with customer feedback and data insights.
    Read more
  • Logo of Canny
    Canny
    Capture, prioritize, and act on user feedback for better products.
    Read more
  • Logo of Ducalis
    Ducalis
    Prioritize features, gather feedback, and build better products.
    Read more
  • Logo of Planhat
    Planhat
    Centralizes customer data, automates tasks, boosts retention and revenue.
    Read more
  • Logo of Rapidr
    Rapidr
    Centralize, prioritize, and share product feedback and roadmaps.
    Read more

LaunchNotes FAQ

  • What is LaunchNotes and what does LaunchNotes do?

    LaunchNotes is a product success platform that streamlines communication around product updates and roadmaps. It centralizes feedback collection, changelog management, and roadmap sharing, fostering alignment between product teams, marketing, customer success, and customers. LaunchNotes integrates with existing development tools and offers customizable release notes.

  • How does LaunchNotes integrate with other tools?

    LaunchNotes integrates with development tools, providing seamless incorporation of product updates into workflows. It also offers integrations with communication and collaboration platforms to enhance feedback collection and information sharing. Specific integrations are not listed in the provided data.

  • What the main competitors of LaunchNotes?

    Top alternatives to LaunchNotes include AnnounceKit, Canny, and Rapidr. These platforms offer similar functionality for product updates, feedback collection, and roadmap sharing. Consider these options if you're looking for LaunchNotes competitors.

  • Is LaunchNotes legit?

    LaunchNotes is a legitimate product success platform, well-regarded for its ease of use and helpful customer support. It's considered safe and effective for managing product updates and roadmaps, particularly by software companies. However, potential users should be aware of the pricing, which may be a concern for smaller businesses.

  • How much does LaunchNotes cost?

    LaunchNotes' pricing starts at $79/month for the Starter plan, $249/month for the Growth plan. The Premium plan has custom pricing available on request. A free trial is available.

  • Is LaunchNotes customer service good?

    LaunchNotes' customer service is highly praised. Users consistently highlight the team's responsiveness, helpfulness, and dedication to addressing customer issues. Several reviewers mention the quick resolution of technical problems and the team's openness to feedback.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.