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Liine

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Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
35% decrease in the last quarter
Financing
September 2022 - $5M

Ratings

Capterra
4.9/5
(121)

Liine description

Liine is a healthcare analytics software designed to help medical practices acquire more patients. It analyzes incoming patient calls, providing insights into call metrics and staff performance. The software scores call handling based on effectiveness and automates incentives for staff who successfully schedule new appointments. Liine aims to convert more leads into bookings and optimize practice growth through data-driven insights.


Who is Liine best for

Liine is a patient acquisition and analytics tool for medical practices. It analyzes patient calls, scores staff performance, and automates incentives to boost appointment bookings. Users praise its user-friendly interface, real-time tracking, and comprehensive reporting. However, some have noted issues with AI call categorization and occasional slow performance. Liine is best for practices seeking data-driven insights to optimize their growth and patient engagement.

  • Best fit for small to medium-sized medical practices.

  • Ideal for healthcare and wellness businesses.


Liine reviews

We've summarised 121 Liine reviews (Liine Capterra reviews) and summarised the main points below.

Pros of Liine
  • User-friendly interface and easy navigation.
  • Real-time call tracking and metrics.
  • Automated call-backs for online inquiries.
  • Comprehensive reporting features and data insights.
  • Excellent and responsive customer support.
Cons of Liine
  • AI can miscategorize calls, requiring manual adjustments.
  • Occasional slow system performance when contacting patients.
  • Limited manual options for data entry and adjustments.
  • Difficulty tracking contacted leads and their status.
  • Inconsistent call scoring, especially for message utilization.

Liine pricing

The commentary is based on 2 reviews from Liine Capterra reviews.

Liine pricing is considered expensive, especially with added features increasing costs. Despite this, users find the software valuable due to its positive impact on business results and lead conversions.

See the Liine pricing page.


Liine alternatives

  • Logo of MicroMD PM
    MicroMD PM
    Streamlines healthcare admin with scheduling, billing, and reporting.
    Read more
  • Logo of PracticeQ
    PracticeQ
    Streamlined practice management for healthcare professionals.
    Read more
  • Logo of Medesk
    Medesk
    Streamlines clinic workflows, manages patients, and boosts efficiency.
    Read more
  • Logo of ImagineIntelligence
    ImagineIntelligence
    Uncover hidden healthcare trends and improve your practice with data.
    Read more
  • Logo of Phreesia
    Phreesia
    Streamlines patient intake, improves efficiency, and boosts satisfaction.
    Read more
  • Logo of Vital Interaction
    Vital Interaction
    Automates patient tasks, boosts satisfaction, and improves profitability.
    Read more

Liine FAQ

  • What is Liine and what does Liine do?

    Liine is a healthcare analytics software that helps medical practices acquire more patients. It analyzes patient calls, providing insights into call metrics and staff performance. Liine scores call handling effectiveness and automates staff incentives for scheduling new appointments. It aims to improve lead conversion and optimize practice growth.

  • How does Liine integrate with other tools?

    There is no information available regarding Liine's direct integrations with other tools. However, as a healthcare analytics software focused on patient acquisition, it likely analyzes incoming patient calls and automates staff incentives.

  • What the main competitors of Liine?

    Alternatives to Liine include Power Diary, Vital Interaction, TrackStat, and Carepatron. These competitors offer similar features for patient acquisition and practice management, often including appointment scheduling, patient communication, and analytics tools. Birdeye and Juvonno also provide related functionalities, focusing on broader aspects of customer experience and practice management, respectively.

  • Is Liine legit?

    Yes, Liine is a legitimate healthcare analytics software. User reviews praise its user-friendly interface, real-time call tracking, and comprehensive reporting. Liine is safe and aims to improve patient acquisition and staff performance for medical practices.

  • How much does Liine cost?

    I couldn't find pricing details for Liine. For the most current pricing information, it's best to visit Liine's official website or contact their sales team. This will help you determine if Liine is worth the investment for your needs.

  • Is Liine customer service good?

    Liine receives positive feedback for its helpful and responsive customer service. Users appreciate the quick support and readily available assistance from the Liine team, describing them as kind, helpful, and amazing. Some users mention quick responses via email or chat.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.