Last updated on
Company health
Ratings
MaintainX description
MaintainX is a maintenance and operations software designed for industrial teams and frontline workers. This mobile-first platform helps mid-sized and large companies streamline maintenance work orders, preventive maintenance, safety procedures, and asset management. MaintainX provides data insights to reduce downtime, improve asset reliability, and meet compliance requirements. Key features include work order management, preventive maintenance scheduling, parts inventory control, and customizable reporting.
Who is MaintainX best for
We find that MaintainX is ideal for medium to large industrial companies looking to optimize maintenance and enhance asset reliability. Users particularly appreciate the easy data transition and user-friendly interface. The mobile app's ability to add photos and descriptions is also a big plus for field technicians. Based on user feedback, there is room to improve the parts inventory and reporting modules.
-
Perfect for mid-sized (101-1000 employees) to large enterprises (1001+ employees) seeking streamlined maintenance.
-
MaintainX is versatile and can be deployed across various industries, excelling particularly in manufacturing settings.
MaintainX features
Supported Work Order Management: Create, assign, and monitor Work Orders and Work Requests. 95% of maintenance teams agree MaintainX helps improve how they plan, manage, and execute work. |
Supported Preventive Maintenance: Get ahead of breakdowns with automated preventive and predictive maintenance. Schedule PMs, trigger condition-based work orders automatically, and integrate with IoT sensors to reduce production risks. |
Supported Reporting: Drive continuous improvement with customizable dashboards and out-of-the-box reports on asset health, PM compliance, maintenance costs, and more. Use the insights to operate more efficiently and spend more wisely, at any scale. |
Supported Asset Management: Increase asset availability with equipment health and reliability insights. Extend the life of your assets, uncover root causes of failure, and make data-driven decisions to boost production and reduce capital expenditures. |
Supported Checklists & Inspections: Enforce safety guidelines and standardize best practices across all your sites. Satisfy OSHA, EPA, and other regulatory requirements by automating inspections, corrective actions, and your digital audit trail. |
Supported Parts Inventory Management: Monitor your parts inventory, get alerts when stocks run low, and automate re-orders to keep critical parts on the shelf. Reduce your parts spend by up to 34% by avoiding emergency shipping costs and keeping your inventory lean. |
Supported Work Request Management: Streamline request management to reduce MTTR at your facility. Keep your teams connected and organized to prevent critical details from slipping through the cracks. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
MaintainX reviews
We've summarised 1423 MaintainX reviews (MaintainX Software Advice reviews, MaintainX Capterra reviews and MaintainX G2 reviews) and summarised the main points below.
- Easy data transition into MaintainX
- User-Friendly Interface
- Great customer support
- Mobile app allows technicians to take photos and add descriptions
- Parts Inventory and Ordering through Purchase Orders could be better
- No automation - everything has to be manually entered
- Reporting module is difficult to learn and configure
- Limited ability to customize request portal
MaintainX pricing
The commentary is based on 120 reviews from MaintainX Capterra reviews, MaintainX G2 reviews and MaintainX Software Advice reviews.
MaintainX generally receives positive feedback regarding its pricing, especially for small teams. However, some users find the per-user cost a bit high, particularly for accessing higher-tier features like advanced customizations and CAFM functions. A few users suggested an intermediate tier to bridge the gap between Premium and Enterprise plans.
Users sentiment
See the MaintainX pricing page.
-
MaintainX has a free plan.
-
MaintainX has a free trial.
Unlimited Work Orders, Unlimited Procedures, Unlimited requester users, Real-time messaging, 2 Work Orders with attached Procedures, 2 active repeating Work Orders, 1-month access to Advanced Analytics
Everything in Basic, plus: Unlimited Work Orders with attached images, Unlimited repeating Work Orders, 3 Work Orders with attached Procedures, 3-month access to Advanced Analytics
Everything in Essential, plus: Unlimited Work Orders with attached Procedures, Unlimited access to Advanced Analytics, Meter-based maintenance, Parts inventory management, Purchase order management, Time and cost tracking, Open REST API access, Dedicated Account Manager, External Work Orders
Everything in Premium, plus: Asset Health Insights, Resource Planning, Escalation protocols, Custom permissions, IoT sensor integrations, Advanced control and security, including SSO, Multi-site management tools and reporting, Global Parts, Global Procedures
MaintainX alternatives
maintainx vs InnoMaintStreamlines maintenance, boosts uptime, and simplifies asset management.Read more
MaintainX FAQ
MaintainX is a mobile-first CMMS platform for industrial teams. We find that it streamlines work orders, preventive maintenance, and asset management, providing data insights to reduce downtime and improve reliability. It's ideal for mid-sized and large companies in various industries.
What is MaintainX and what does MaintainX do?
MaintainX is a mobile-first CMMS platform for industrial teams. We find that it streamlines work orders, preventive maintenance, and asset management, providing data insights to reduce downtime and improve reliability. It's ideal for mid-sized and large companies in various industries.
MaintainX integrates with several tools, including sensors for real-time data capture. We find that it connects with popular platforms to enhance data sharing and workflow automation. More specific integration details are not readily available.
How does MaintainX integrate with other tools?
MaintainX integrates with several tools, including sensors for real-time data capture. We find that it connects with popular platforms to enhance data sharing and workflow automation. More specific integration details are not readily available.
We find that MaintainX's main competitors are Limble, UpKeep, Fiix, Hippo CMMS, and MVP Plant. These platforms offer similar features for maintenance and operations management.
What the main competitors of MaintainX?
We find that MaintainX's main competitors are Limble, UpKeep, Fiix, Hippo CMMS, and MVP Plant. These platforms offer similar features for maintenance and operations management.
We find MaintainX to be a legitimate and safe choice. It receives overwhelmingly positive ratings across multiple platforms and boasts high user satisfaction with its mobile interface and customer support. We believe it's worth exploring.
Is MaintainX legit?
We find MaintainX to be a legitimate and safe choice. It receives overwhelmingly positive ratings across multiple platforms and boasts high user satisfaction with its mobile interface and customer support. We believe it's worth exploring.
MaintainX has a free plan for small teams. Paid plans start at $16 per user per month for the Essential plan, then $49 per user per month for Premium. Enterprise pricing is custom. They also offer annual billing at a discounted rate.
How much does MaintainX cost?
MaintainX has a free plan for small teams. Paid plans start at $16 per user per month for the Essential plan, then $49 per user per month for Premium. Enterprise pricing is custom. They also offer annual billing at a discounted rate.
MaintainX customer service receives positive feedback. Users praise the responsiveness and helpfulness of the support team, highlighting their quick responses and effective solutions. They also appreciate the personalized assistance and proactive follow-up provided by account managers.
Is MaintainX customer service good?
MaintainX customer service receives positive feedback. Users praise the responsiveness and helpfulness of the support team, highlighting their quick responses and effective solutions. They also appreciate the personalized assistance and proactive follow-up provided by account managers.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.