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MantisBT

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Last updated on

Company health

Employee growth
No change in the last year

Ratings

G2
4.0/5
(79)
Capterra
4.1/5
(99)

MantisBT description

MantisBT is a free, open-source tool that helps teams track and manage software bugs and project tasks. It's designed to be easy to use yet powerful enough to handle complex projects. Teams can customize how they track issues, who has access to what information, and automate notifications. MantisBT is suitable for teams of all sizes that need a straightforward way to manage their projects and keep everyone informed.


Who is MantisBT best for

MantisBT is a free, open-source bug tracking and project management tool. Users love its ease of use and customizability, while some find the interface outdated and setup complex. Perfect for small to medium software teams who need a flexible, cost-effective solution.

  • Ideal for small to medium-sized teams seeking open-source bug tracking.

  • Best fit for software development teams needing customizable issue tracking.


MantisBT features

Supported

MantisBT allows defining custom workflows to match specific development processes.

Supported

Customers can submit and track issues via email and receive notifications.

Supported

MantisBT supports email notifications for issue changes, configurable by users and administrators.

Supported

Files can be uploaded and attached to bugs or projects.

Supported

MantisBT offers features for creating, assigning, prioritizing, and tracking issues within projects.

Supported

MantisBT supports role-based access control through customizable access levels, similar to predefined roles.


MantisBT reviews

We've summarised 178 MantisBT reviews (MantisBT Software Advice reviews, MantisBT Capterra reviews and MantisBT G2 reviews) and summarised the main points below.

Pros of MantisBT
  • Easy to use and intuitive for basic bug tracking.
  • Open-source and free, allowing for customization and cost savings.
  • Effective for managing multiple projects and users.
  • Provides good search and filtering options to locate issues quickly.
  • Offers customizable fields to track specific information.
Cons of MantisBT
  • The user interface (UI) is outdated and looks old, impacting user experience.
  • Setting up and customizing workflows can be complex and require technical expertise.
  • Limited reporting functionality and difficulty in generating custom reports.
  • Email notifications can be inconsistent or difficult to configure.
  • Limited integrations with other tools and platforms.

MantisBT pricing

The commentary is based on 10 reviews from MantisBT Capterra reviews, MantisBT G2 reviews and MantisBT Software Advice reviews.

MantisBT is a free and open-source issue tracker. MantisHub offers a hosted version of MantisBT with additional features and support.

Users sentiment

Strongly positive
+1

See the MantisBT pricing page.

  • MantisBT has a free trial.

Gold
$330 per user/year

15 users, 5 GB storage, unlimited projects, helpdesk ticketing system, Markdown Wiki (up to 10 pages per project), daily backups, software & security updates, email support, API access, workflow customizations, Kanban, MS Teams and Slack integrations, source control integration, CSV import/export, anonymous access, user signup, GitHub SSO, Bitbucket SSO.

Platinum
$660 per user/year

30 users, 10 GB storage, all Gold features plus Markdown Wiki (up to 100 pages per project), recurring tasks plugin.

Volume Licensing
$3192 per user/year

120+ users, 20-100 GB storage, all Platinum features plus Markdown Wiki (up to 1K pages per project), Google Workspace SSO, Azure AD SSO.

Enterprise
Custom

Unlimited users, unlimited storage, unlimited Markdown Wiki pages, all MantisHub features including SSO, free migration, invoice billing, premium support, dedicated success manager.


MantisBT alternatives

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    Apache Bloodhound
    Flexible bug tracker and project manager for software teams.
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  • Logo of Zoho BugTracker
    Zoho BugTracker
    Track, prioritize, and fix bugs efficiently. Streamlined collaboration.
    Read more
  • Logo of Linear
    Linear
    Issue tracking and project management for software teams.
    Read more
  • Logo of Backlog
    Backlog
    Project management and code collaboration for efficient software teams.
    Read more
  • Logo of BetterBugs
    BetterBugs
    Find, track, and fix bugs faster with clear reports.
    Read more
  • Logo of Jira
    Jira
    Teamwork, project management, and issue tracking made easy.
    Read more

MantisBT FAQ

  • What is MantisBT and what does MantisBT do?

    MantisBT is a free, open-source bug tracking and project management tool. It offers customizable workflows, email notifications, and role-based access control. MantisBT is easy to use for basic bug tracking, making it suitable for small to medium-sized teams, especially in software development.

  • How does MantisBT integrate with other tools?

    MantisBT offers limited integrations, primarily achieved through plugins and APIs. Users often find this lack of seamless integration with other tools a drawback, especially compared to more modern bug tracking solutions. It does, however, support email notifications.

  • What the main competitors of MantisBT?

    Top alternatives to MantisBT include Bugzilla, Jira, Redmine, Trac, and FogBugz. These bug tracking and project management tools offer similar functionalities, catering to various team sizes and project complexities.

  • Is MantisBT legit?

    Yes, MantisBT is a legitimate and widely used open-source bug tracking system. It's safe, free to use, and offers customizable workflows for managing software projects, making it a popular choice among development teams.

  • How much does MantisBT cost?

    MantisBT is an open-source issue tracker and is free to use. There are no hidden costs or paid features for using the product. Whether it's worth it depends on your specific needs for issue tracking.

  • Is MantisBT customer service good?

    Customer service reviews for MantisBT are mixed. While some users praise the MantisHub support team for their promptness and helpfulness, others report poor user support, particularly regarding customization and daily development challenges. More integrations with other products are also desired.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.