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Maple CRM

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Last updated on

Company health

Employee growth
4% increase in the last year
Web traffic
668% increase in the last quarter

Ratings

G2
4.7/5
(22)

Maple CRM description

Maple CRM is a cloud-based customer relationship management software designed specifically for immigration and education consultants. It helps manage sales, track leads and applications, generate agreements, and handle billing. The software offers features like a client portal, document management, and integrations with social media. Maple CRM focuses on providing a user-friendly experience with strong customer support.


Who is Maple CRM best for

Maple CRM is a user-friendly cloud-based CRM designed for immigration and education consultants. Users praise its intuitive interface and excellent customer support. It streamlines lead management, application tracking, and billing, making it a valuable tool for small to medium-sized businesses. Some users mention a learning curve and desire more extensive reporting features.

  • Ideal for small to medium-sized businesses (1-1000 employees) in the immigration and education consulting sectors.

  • Best fit for immigration and educational consultants needing CRM, lead management, and billing solutions.


Maple CRM features

Supported

Maple CRM provides lead management with social media integration, web forms, lead scoring, and follow-up scheduling.

Supported

Maple CRM automates processes such as document signing, online payments, and visa application management.

Supported

Maple CRM offers automated invoice generation, on-the-fly payments, payment receipts, and various financial reports.

Supported

Maple CRM manages the entire sales process, from lead capture to closing deals, including lead scoring, communication, and document management.

Supported

Maple CRM includes file processing features like custom forms, document uploading, a client portal, and visa status updates.

Supported

Maple CRM provides custom invoice templates, quick payments, instant invoices, and detailed payment information.

Supported

Maple CRM offers a mobile app with features like task management, lead tracking, document management, and billing access.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+1

Maple CRM reviews

We've summarised 22 Maple CRM reviews (Maple CRM G2 reviews) and summarised the main points below.

Pros of Maple CRM
  • User-friendly interface and easy to learn.
  • Excellent and responsive customer support.
  • Effective lead management and tracking.
  • Automated daily work reports.
  • Customizable to business requirements.
  • Good value for the price.
  • Helpful for team evaluations.
  • Mobile app is handy (though some features are missing).
Cons of Maple CRM
  • Unable to use reports extensively.
  • Geo-tagging feature needs improvement.
  • Limited customization, e.g., adding company logo.
  • Converting accounts to customers not available on mobile app.
  • Quotation preparation process could be simplified.
  • Limited data export options.
  • Slow performance compared to other software.
  • Steep learning curve (3-5 days).

Maple CRM pricing

The commentary is based on 1 reviews from Maple CRM G2 reviews.

Maple CRM is considered affordable and friendly for startups, making it a cost-effective choice for smaller organizations. Users appreciate the responsive customer support despite some desiring more configuration flexibility. No pricing specifics were mentioned in the reviews.

Users sentiment

Strongly positive
+1

See the Maple CRM pricing page.

  • Maple CRM has a free trial.

Basic
$60 per user/month

SM Integrations, Lead Management, Lead Scoring, Workflow Automation, Document Management, Immigration Process (Single)

Premium
$120 per user/month

Basic + Assessment Forms, Invoice Management, Immigration Process (Multi Country), Document Generator, Point Calculators

Professional
$250 per user/month

Premium + Client Portal, Document e-Signing, Evaluation Report, Task Automation, WhatsApp Business API, App Integrations


Maple CRM alternatives

  • Logo of LeadTrac
    LeadTrac
    Captures leads, manages clients, and tracks legal cases.
    Read more
  • Logo of sisCRM
    sisCRM
    Streamlines sales, marketing, and call centers for better performance.
    Read more
  • Logo of ConexED
    ConexED
    Student support platform streamlining help, boosting engagement.
    Read more
  • Logo of RecruitBPM
    RecruitBPM
    Hiring platform streamlining recruiting and applicant tracking.
    Read more
  • Logo of SuperOffice CRM
    SuperOffice CRM
    Build lasting customer relationships with sales, marketing, and service.
    Read more
  • Logo of LegalBridge
    LegalBridge
    AI-powered immigration case management for efficient law firms.
    Read more

Maple CRM FAQ

  • What is Maple CRM and what does Maple CRM do?

    Maple CRM is a cloud-based CRM designed for immigration and education consultants. It streamlines lead management, sales tracking, application processing, billing, and document management. A user-friendly interface and excellent customer support enhance its value. It offers various pricing plans suitable for small to large businesses.

  • How does Maple CRM integrate with other tools?

    Maple CRM integrates with social media for lead management and offers a client portal for document sharing. It also supports online payments and visa application integrations, though specific tools are not listed in the provided data.

  • What the main competitors of Maple CRM?

    Alternatives to Maple CRM include LeadTrac, sisCRM, ConexED, RecruitBPM, SuperOffice CRM, and LegalBridge. These competitors offer similar features such as lead management, client tracking, and process automation, catering to various industries like legal, education, and general business needs.

  • Is Maple CRM legit?

    Maple CRM appears to be a legitimate software. User reviews on G2 rate it 4.7/5, praising its user-friendly interface and excellent customer support. It's considered a good value and is designed for immigration and education consultants needing efficient lead management.

  • How much does Maple CRM cost?

    Maple CRM pricing starts at $60/user/month for the Basic plan. The Premium plan is $120/user/month, and the Professional plan costs $250/user/month. Additional users, customization, and implementation incur extra charges. A free trial is available.

  • Is Maple CRM customer service good?

    Users consistently praise Maple CRM's customer support as excellent and responsive. They highlight the support team's helpfulness during onboarding and their promptness in resolving issues. Several reviewers specifically mention the friendly and efficient support they received.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.