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MedStack

Website LinkedIn

Last updated on

Company health

Employee growth
54% increase in the last year
Financing
November 2022 - $2M

Ratings

G2
4.6/5
(34)

MedStack description

MedStack helps digital healthcare companies build and launch apps that are automatically compliant with healthcare regulations like HIPAA. Its platform offers built-in security and compliance tools, including policy templates and pre-built workflows. This helps companies save time and money on compliance, while also giving them the assurance they need to sell their applications to healthcare providers. MedStack is trusted by hundreds of digital health companies and is becoming a standard solution for data security and compliance in the industry.


Who is MedStack best for

MedStack helps digital healthcare companies, primarily startups, achieve and maintain HIPAA compliance for their applications. Users praise its streamlined compliance processes, robust security features, and helpful customer support. However, some users have noted limited control over the Docker layer and a proprietary API. MedStack is best suited for small to medium-sized businesses.

  • Ideal for small to medium-sized digital healthcare companies (1-1000 employees).

  • Specifically designed for healthcare, wellness, and pharmaceutical companies seeking HIPAA compliance.


MedStack features

Supported

MedStack provides training and templates to help you establish a healthcare compliance program and adhere to HIPAA guidelines.

Supported

MedStack offers pre-built security policies and procedures that cover various aspects of HIPAA compliance, saving you time and effort.

Supported

MedStack provides tools and guidance to help you conduct internal risk assessments and identify security vulnerabilities.

Supported

MedStack automates various compliance-related tasks, reducing manual effort and improving efficiency.

Supported

MedStack provides a centralized platform for storing and managing compliance-related documents.

Supported

MedStack helps you maintain an accurate inventory of your business associates, including contact information, agreements, and risk assessments.

Supported

MedStack automatically generates audit trails that track user activity and system changes, providing evidence of HIPAA compliance.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.6

Reliability and Performance

Strongly positive
+1

MedStack reviews

We've summarised 34 MedStack reviews (MedStack G2 reviews) and summarised the main points below.

Pros of MedStack
  • Responsive and helpful customer support, assisting with technical and compliance issues.
  • Simplified HIPAA and other healthcare compliance processes.
  • Easy-to-use platform for managing and deploying applications.
  • Robust security features and monitoring for enhanced data protection.
  • Streamlined compliance documentation, facilitating security audits and vendor assessments.
Cons of MedStack
  • Limited control over the Docker layer, hindering integration with containerized tools.
  • Proprietary API and lack of standard IaC configurations like Terraform, leading to vendor lock-in.
  • Opaque pricing model and inability to use Azure credits.
  • Limited configuration options for load balancers, Postgres, and auto-scaling.
  • Multi-line scripts in the Docker service container shell don't parse line breaks well.

MedStack pricing

The commentary is based on 7 reviews from MedStack G2 reviews.

MedStack's pricing is generally viewed as a worthwhile investment for achieving HIPAA compliance, saving significant time and resources compared to building a compliant infrastructure in-house. Some users desire more transparency and cost control regarding Azure integration.

Users sentiment

Strongly negative
-1

See the MedStack pricing page.

Exos by MedStack
$499/mo

The basic plan offering privacy compliance, security, tooling, and infrastructure features.

MedStack Control
$1,199/mo

Provides additional features like automated encrypted backups, intrusion detection system, and pass-through infrastructure services.

Exos + MedStack Control
$1,599/mo

This bundle combines the features of both Exos and MedStack Control plans.


MedStack alternatives

  • Logo of Accountable HQ
    Accountable HQ
    HIPAA compliance simplified: training, assessments, and expert help.
    Read more
  • Logo of Akitra
    Akitra
    Automated compliance, simplified. Integrates with your cloud.
    Read more
  • Logo of EPICompliance Online HIPAA & Healthcare Compliance
    EPICompliance Online HIPAA & Healthcare Compliance
    Simplified healthcare compliance: HIPAA, OSHA, & more made easy.
    Read more
  • Logo of Scytale
    Scytale
    Automated compliance: Simplifying security standards, building customer trust.
    Read more
  • Logo of fullCircle GRC
    fullCircle GRC
    Simplify security compliance, manage risk, and automate audits.
    Read more
  • Logo of HealthStream Policy Manager
    HealthStream Policy Manager
    Centralized healthcare policy management, simplifying compliance and access.
    Read more

MedStack FAQ

  • What is MedStack and what does MedStack do?

    MedStack is a platform designed to help digital healthcare companies achieve and maintain HIPAA compliance. It offers automated workflows, pre-built security policies, and compliance documentation management, enabling companies to launch compliant healthcare apps efficiently. MedStack is trusted by numerous digital health companies and simplifies healthcare compliance.

  • How does MedStack integrate with other tools?

    MedStack integrates with Docker for containerization, but users report limited control over this layer, hindering integration with other containerized tools. Its proprietary API and lack of standard IaC configurations like Terraform also restrict broader integrations.

  • What the main competitors of MedStack?

    Alternatives to MedStack include Akitra, Accountable HQ, Drata, Scytale, fullCircle GRC, and EPICompliance. These competitors offer similar HIPAA compliance solutions for healthcare companies seeking streamlined security and compliance management.

  • Is MedStack legit?

    MedStack is a legitimate solution for HIPAA compliance in healthcare applications. User reviews praise its ease of use, robust security, and helpful customer support. It simplifies complex compliance processes, offering automated workflows and pre-built security policies. However, potential users should be aware of limited control over the Docker layer and a proprietary API.

  • How much does MedStack cost?

    MedStack's Exos plan starts at $499/month, while MedStack Control is $1,199/month. A bundled option is available for $1,599/month. Additional compliance jurisdictions and other infrastructure services incur extra costs. Contact MedStack for detailed pricing.

  • Is MedStack customer service good?

    MedStack's customer service receives overwhelmingly positive feedback. Users consistently praise the team's responsiveness, helpfulness, and expertise in both technical and compliance matters. They appreciate the support provided during security audits and vendor assessments. While some users desire a real-time chat feature, overall, customer support is considered a major strength.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.