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Mitchell RepairCenter

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Last updated on

Company health

Employee growth
1% increase in the last year
Web traffic
12% decrease in the last quarter

Ratings

G2
3.3/5
(3)
Capterra
3.4/5
(21)
Glassdoor
3.3/5
(500)

Mitchell RepairCenter description

Mitchell RepairCenter is a web-based software designed to make auto repair shops more efficient and profitable. It helps manage all aspects of the business, including scheduling repairs, generating estimates, tracking customer satisfaction, and handling insurance claims. This software is specifically designed for collision repair facilities looking to streamline their operations.


Who is Mitchell RepairCenter best for

Mitchell RepairCenter streamlines auto repair shop management, from scheduling and estimates to customer tracking and insurance claims. Users praise its comprehensive parts lookup, diagnostic accuracy, and extensive wiring diagrams. However, some users have noted high pricing and limited integrations. Ideal for collision repair facilities seeking improved efficiency and profitability.

  • Best fit for medium-sized businesses (101-1000 employees).

  • Specifically designed for the automotive, aerospace, and defense industries.


Mitchell RepairCenter features

Supported

Mitchell RepairCenter integrates with QuickBooks and other accounting software.

Supported

Mitchell RepairCenter tracks labor hours for each repair order.

Supported

RepairCenter maintains a database of customer and vehicle details, service history, and communications.


Mitchell RepairCenter reviews

We've summarised 24 Mitchell RepairCenter reviews (Mitchell RepairCenter Software Advice reviews, Mitchell RepairCenter Capterra reviews and Mitchell RepairCenter G2 reviews) and summarised the main points below.

Pros of Mitchell RepairCenter
  • Provides accurate diagnostic information and repair recommendations.
  • Comprehensive parts lookup with detailed diagrams and OEM numbers.
  • Useful for generating estimates, accessing TSB information, and finding fluid capacities.
  • Easy to use for basic functions and parts research.
  • Extensive wiring diagrams are highly praised.
Cons of Mitchell RepairCenter
  • High pricing and difficulty exiting contracts are common complaints.
  • Limited integrations with other shop management tools like texting and Autoleap.
  • Occasional bugs and program crashes during estimate creation lead to lost work.
  • Inaccurate or insufficient labor times compared to competitors.
  • Lack of cloud-based access and mobile-friendly interface limits accessibility.

Mitchell RepairCenter alternatives

  • Logo of NAPA TRACS
    NAPA TRACS
    Streamlines auto repair shop management for efficiency and growth.
    Read more
  • Logo of Tekmetric
    Tekmetric
    Streamlined shop management software built for modern auto repair.
    Read more
  • Logo of Shopgenie
    Shopgenie
    Streamlines auto shop management: bookings, CRM, marketing, and more.
    Read more
  • Logo of Autorox
    Autorox
    Streamlines auto shop management, boosting efficiency and profits.
    Read more
  • Logo of Workshop Software
    Workshop Software
    Streamlines auto repair shop management: scheduling, invoices, inventory.
    Read more
  • Logo of Manager SE
    Manager SE
    Streamlines auto shop workflow, boosting efficiency and profitability.
    Read more

Mitchell RepairCenter FAQ

  • What is Mitchell RepairCenter and what does Mitchell RepairCenter do?

    Mitchell RepairCenter is a web-based auto repair shop management software. It streamlines operations like scheduling, estimates, customer tracking, and insurance claims. Designed for collision repair facilities, it offers comprehensive parts lookup, diagnostic information, and labor tracking. However, users note high pricing and limited integrations.

  • How does Mitchell RepairCenter integrate with other tools?

    Mitchell RepairCenter integrates with accounting software like QuickBooks. It also offers a customer database to track customer and vehicle details, service history, and communications. However, users note limited integrations with other shop management tools.

  • What the main competitors of Mitchell RepairCenter?

    Mitchell RepairCenter's top competitors include NAPA TRACS, Tekmetric, Shopmonkey, Shopgenie, Workshop Software, and Manager SE. These alternatives offer similar features for auto repair shop management, including streamlining workflows, managing customers, and improving profitability.

  • Is Mitchell RepairCenter legit?

    Yes, Mitchell RepairCenter is a legitimate software designed for auto repair shops to enhance efficiency and profitability. It aids in various aspects of shop management, from scheduling and estimates to customer tracking and insurance claims. However, consider the high pricing and limited integrations when evaluating its suitability for your needs.

  • How much does Mitchell RepairCenter cost?

    I cannot find pricing details for Mitchell RepairCenter. Contact Mitchell directly to discuss product pricing and determine if RepairCenter is worth it for your needs.

  • Is Mitchell RepairCenter customer service good?

    Mitchell RepairCenter's customer service receives negative feedback. Users report unhelpful responses and difficulty canceling contracts. One reviewer even mentioned a threat of collection action despite their intention to stop payment.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.