From SaaS shortlist to AI automation

Don't get left behind. Show Gralio how you work and our revolutionary new tool will return step-by-step guidance plus the exact software - or AI - to accelerate your work.

Logo of Mswipe

Mswipe

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
3% increase in the last year
Financing
September 2023 - $117M

Ratings

G2
3.2/5
(11)
Glassdoor
3.0/5
(196)

Mswipe description

Mswipe is an Indian company offering a range of point of sale (POS) solutions for businesses, particularly focused on the retail sector. They provide various POS terminals, including mobile and countertop options, enabling businesses to accept various digital payments. This includes credit and debit cards, contactless payments, QR codes, and mobile wallets. Mswipe distinguishes itself through its wide network of partner banks, transparent pricing with no hidden fees, and value-added services like business loans.


Who is Mswipe best for

Mswipe offers a range of POS solutions with various digital payment options, including cards, wallets, and QR codes. Users praise the user-friendly interface and fast transaction processing. However, some have reported hidden costs and unresponsive customer support. Mswipe is best suited for small to medium-sized businesses in the retail and food service industries looking for a portable and convenient POS system.

  • Best for small to medium businesses (1-1000 employees).

  • Ideal for retail and food service businesses seeking digital payment solutions.


Mswipe features

Supported

Mswipe supports a wide range of digital payment options, including cards, wallets, and QR codes.

Supported

Mswipe offers various POS terminals suitable for different business needs.

Supported

Mswipe provides round-the-clock customer support via multiple channels.

Supported

Mswipe offers value-added services like business loans and EMI platforms.

Supported

Mswipe's BoomBox feature ensures reliable payment alerts even with 2G or 4G.

Supported

Mswipe streamlines payments with one contract, one settlement, and single point of contact.


Mswipe reviews

We've summarised 31 Mswipe reviews (Mswipe TrustPilot reviews and Mswipe G2 reviews) and summarised the main points below.

Pros of Mswipe
  • Fast and efficient transaction processing is praised.
  • User-friendly interface and ease of use are highlighted.
  • Acceptance of various payment methods, including cards and UPI, is appreciated.
  • Portability and convenience of the machines are noted.
  • Real-time payment confirmations and digital receipts are valued.
Cons of Mswipe
  • Hidden costs and unexpected charges are a recurring complaint.
  • Customer support is frequently criticized for being unresponsive and unhelpful.
  • Technical issues like machine crashes and software problems are common.
  • Difficulties with machine returns and account closures are often reported.
  • Aggressive and threatening behavior from sales representatives is mentioned.

Mswipe pricing

The commentary is based on 3 reviews from Mswipe G2 reviews and Mswipe TrustPilot reviews.

Mswipe's pricing is a recurring concern. Users report hidden fees, above-market rates, and unexpected charges even after account closure. While the flexible payment options are appreciated, the lack of pricing transparency is a major drawback.

Users sentiment

Strongly negative
-1

Mswipe alternatives

  • Logo of Paytm Business
    Paytm Business
    Accept online payments easily, serving India's vast market.
    Read more
  • Logo of Pi by Paytm
    Pi by Paytm
    Stops fintech fraud with smart data, fast setup, easy scaling.
    Read more
  • Logo of Heartland Retail
    Heartland Retail
    Retail POS and management software streamlining operations.
    Read more
  • Logo of Polygon
    Polygon
    Scales restaurant operations with streamlined POS and online ordering.
    Read more
  • Logo of Easebuzz
    Easebuzz
    Simplified Indian payments with high success rates and easy integration.
    Read more
  • Logo of PayPal Zettle
    PayPal Zettle
    Accept card payments, manage sales, and simplify your business.
    Read more

Mswipe FAQ

  • What is Mswipe and what does Mswipe do?

    Mswipe offers Indian businesses various POS solutions, including mobile and countertop terminals, to accept diverse digital payments like cards, QR codes, and mobile wallets. Known for its broad bank network and transparent pricing, Mswipe provides added services like business loans. However, users have reported issues with customer support and unexpected charges.

  • How does Mswipe integrate with other tools?

    Mswipe integrates with various payment methods, including credit and debit cards, contactless payments, QR codes, and mobile wallets. It also offers value-added services like business loans and EMI platforms. Information on specific third-party tool integrations is limited.

  • What the main competitors of Mswipe?

    Mswipe competitors include Paytm Business, Pi by Paytm, Heartland Retail, Polygon, Easebuzz, and PayPal Zettle. These alternatives offer similar POS and payment processing features for businesses seeking options in digital transactions and business management.

  • Is Mswipe legit?

    Mswipe is a legitimate company offering POS solutions. However, user reviews on platforms like Trustpilot and G2 raise concerns regarding hidden fees and customer support. Potential users should carefully weigh these factors against the benefits of Mswipe's diverse payment options and user-friendly interface.

  • How much does Mswipe cost?

    Mswipe pricing is not publicly available. Contact Mswipe directly for pricing details tailored to your business needs. Is Mswipe worth it? Consider requesting a quote to evaluate its features and pricing.

  • Is Mswipe customer service good?

    Customer reviews on Mswipe's customer service are mixed. While some users appreciate the swift transaction processing and user-friendly interface, many have reported poor customer support, unresponsiveness, and difficulty resolving technical issues and account closures.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.