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MyOperator description
MyOperator is a cloud-based communication platform designed for businesses of all sizes, though primarily used in India. It offers a suite of features including virtual phone numbers, call tracking and analytics, interactive voice response (IVR), SMS and WhatsApp messaging, and integrations with popular CRM platforms. MyOperator aims to streamline business communications, improve customer engagement, and boost sales by providing a centralized platform for managing customer interactions and tracking key performance indicators.
Who is MyOperator best for
MyOperator is a cloud-based communication platform ideal for small to medium businesses, especially in India. Users love its user-friendly interface, 24/7 support, and call analytics features. However, some have reported occasional call drops and inconsistent support responses. It offers virtual phone numbers, IVR, SMS, and WhatsApp integration, making it a valuable tool for managing customer interactions and boosting sales.
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Best for small to medium-sized businesses.
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Ideal for businesses in Healthcare, Finance, E-commerce, Retail, and other customer-centric industries.
MyOperator features
Supported MyOperator supports automated bulk SMS and WhatsApp messaging, and likely personalized messages. |
Supported MyOperator provides international phone numbers, enabling local presence for businesses. |
Supported MyOperator supports multi-level IVR, enabling sophisticated phone menus. |
Supported MyOperator integrates with various CRM systems like Zoho, Salesforce, and Freshdesk. |
Supported MyOperator supports call analytics, including call volume, duration, and other metrics. Wait times are indirectly inferred. |
Supported MyOperator offers cloud VoIP calling with advanced call management features. |
Supported MyOperator supports call forwarding to other numbers via multiple features. |
MyOperator reviews
We've summarised 86 MyOperator reviews (MyOperator Software Advice reviews, MyOperator Capterra reviews and MyOperator G2 reviews) and summarised the main points below.
- User-friendly interface praised for ease of use and setup.
- 24/7 customer support availability appreciated by many.
- Call tracking, recording, and analytics features valued for business insights.
- Virtual phone numbers and IVR system enable efficient call management.
- Affordable pricing for basic plans, especially beneficial for startups.
- Occasional call drops and unclear voice quality reported by some users.
- Some users find the pricing non-competitive and unclear, with unexpected price hikes.
- Limited integrations with platforms like Google Suite and HRMS.
- Some users report a difficult learning curve for advanced IVR setup and call routing.
- Customer support response times can be inconsistent, with some reporting slow or unhelpful responses.
MyOperator pricing
The commentary is based on 14 reviews from MyOperator Capterra reviews, MyOperator G2 reviews and MyOperator Software Advice reviews.
All plans are paid annually, GST extra.
See the MyOperator pricing page.
1 Phone Number, Shared WhatsApp Inbox, WhatsApp Campaign, Unlimited Incoming Messages, Access Missed Calls
Everything in Nano, WhatsApp Click Tracking, Unlimited Incoming Calls, Unlimited Outgoing Calls, IVR System, Call Recording, Basic Performance Report, 4 x 2 Calling Channels
Everything in Swift, Web Panel Calling, Advanced Performance Report, Permission Management, Multilevel IVR System, CRM Integrations, Breaktime Management, Call Webhooks, WhatsApp Webhooks, 10 x 2 Calling Channels
Designed for enterprises looking for customized offering and account management.
MyOperator alternatives
MyOperator FAQ
MyOperator is a cloud-based business communication platform primarily serving India. It offers virtual phone numbers, call tracking, IVR, SMS, WhatsApp messaging, and CRM integrations. MyOperator helps businesses streamline communications, improve customer engagement, and boost sales through a centralized platform.
What is MyOperator and what does MyOperator do?
MyOperator is a cloud-based business communication platform primarily serving India. It offers virtual phone numbers, call tracking, IVR, SMS, WhatsApp messaging, and CRM integrations. MyOperator helps businesses streamline communications, improve customer engagement, and boost sales through a centralized platform.
MyOperator integrates with popular CRM platforms like Zoho, Salesforce, and Freshdesk. It also supports SMS and WhatsApp messaging integrations for streamlined communication. However, some users note limited integrations with platforms like Google Suite and HRMS.
How does MyOperator integrate with other tools?
MyOperator integrates with popular CRM platforms like Zoho, Salesforce, and Freshdesk. It also supports SMS and WhatsApp messaging integrations for streamlined communication. However, some users note limited integrations with platforms like Google Suite and HRMS.
Alternatives to MyOperator include Talkdesk, JustCall, alohaa.ai, Nextiva, Dialpad Ai Voice, and NUACOM. These competitors offer similar features such as call tracking, analytics, and integrations with CRM platforms. They primarily target businesses seeking cloud-based communication solutions.
What the main competitors of MyOperator?
Alternatives to MyOperator include Talkdesk, JustCall, alohaa.ai, Nextiva, Dialpad Ai Voice, and NUACOM. These competitors offer similar features such as call tracking, analytics, and integrations with CRM platforms. They primarily target businesses seeking cloud-based communication solutions.
MyOperator appears to be a legitimate business communication platform, especially for small to medium-sized businesses in India. User reviews highlight its user-friendly interface and helpful customer support. However, potential users should be aware of reported issues with call quality and pricing transparency.
Is MyOperator legit?
MyOperator appears to be a legitimate business communication platform, especially for small to medium-sized businesses in India. User reviews highlight its user-friendly interface and helpful customer support. However, potential users should be aware of reported issues with call quality and pricing transparency.
MyOperator pricing starts at 200 INR for the WhatsApp Only plan. Small Business plans are 1250 INR, and Growth plans are 2500 INR. The Call + WhatsApp plan is 5000 INR. Custom enterprise pricing is also available. Is MyOperator worth it for your business? It depends on your specific communication needs and budget.
How much does MyOperator cost?
MyOperator pricing starts at 200 INR for the WhatsApp Only plan. Small Business plans are 1250 INR, and Growth plans are 2500 INR. The Call + WhatsApp plan is 5000 INR. Custom enterprise pricing is also available. Is MyOperator worth it for your business? It depends on your specific communication needs and budget.
Customer reviews on MyOperator's support are mixed. While some praise the 24/7 availability and proactive team, others report slow response times and unhelpful support, especially after purchase. Some negative reviews mention deceptive sales practices.
Is MyOperator customer service good?
Customer reviews on MyOperator's support are mixed. While some praise the 24/7 availability and proactive team, others report slow response times and unhelpful support, especially after purchase. Some negative reviews mention deceptive sales practices.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.