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OpenCRM

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Last updated on

Company health

Employee growth
6% increase in the last year
Web traffic
5% increase in the last quarter

Ratings

G2
4.3/5
(37)

OpenCRM description

OpenCRM is a UK-based customer relationship management (CRM) software designed for businesses of all sizes. It offers a comprehensive suite of features, including contact management, sales tracking, marketing automation, customer support, and project management. OpenCRM prides itself on transparent pricing with no hidden fees or feature limitations based on subscription level. Data is stored securely in the UK and the platform integrates with popular tools like Microsoft 365, Google Workspace, Xero, and Zapier.

Who is OpenCRM best for

OpenCRM is a UK-based CRM designed for businesses of all sizes. It offers sales tracking, marketing automation, customer support, and project management. Users praise its flexible customization and responsive support. However, some have noted slow loading times and difficulty modifying templates. OpenCRM offers transparent pricing with no hidden fees.

  • Best fit for small to medium-sized businesses (1-1000 employees) seeking a comprehensive CRM.

  • Suitable for businesses across various industries looking for UK-based data storage and support.

OpenCRM features

Supported

OpenCRM provides complete sales management features, including lead tracking from start to finish and managing every stage between.

Supported

OpenCRM allows users to visualize sales data and gain valuable insights into their sales process. Users can create detailed dashboards and custom reports.

Supported

OpenCRM enables users to create and send professional quotes directly within the platform.

Supported

OpenCRM allows users to manage leads efficiently and effectively, assigning leads to sales reps, setting reminders and follow-ups, and tracking the progress of each lead.

Supported

OpenCRM enables users to manage customer queries and complaints with ease and helps keep track of all customer interactions for a seamless customer service experience.

Supported

OpenCRM offers built-in email marketing features to create and send targeted email campaigns, track results, and measure ROI.

OpenCRM reviews

We've summarised 37 OpenCRM reviews (OpenCRM G2 reviews) and summarised the main points below.

Pros of OpenCRM
  • Flexible and customizable to specific business needs.
  • Excellent and responsive customer support.
  • Comprehensive features covering sales, marketing, and support.
  • Easy to use and navigate.
  • Good value for money with transparent pricing.
Cons of OpenCRM
  • Difficult to modify templates.
  • System lags and slow loading times.
  • High monthly subscription cost.
  • Limited integrations with other applications.
  • Outdated user interface.

OpenCRM pricing

The commentary is based on 8 reviews from OpenCRM G2 reviews.

OpenCRM is praised for its affordability and flexible pricing, offering a good value proposition. Users highlight the cost-effectiveness, especially compared to other CRM options, with one mentioning a reasonable price for bespoke development. While one review mentioned the cost of OpenCRM, the overall sentiment is positive regarding its pricing.

See the OpenCRM pricing page.

  • OpenCRM has a free trial.

Monthly Plan
£39

This plan includes all features, 2TB file storage, UK data centers, and UK-based support.

OpenCRM alternatives

  • Logo of FLG
    FLG
    Streamlines sales, automates tasks, boosts revenue, integrates seamlessly.
    Read more
  • Logo of Combit CRM
    Combit CRM
    Manage contacts, sales, and marketing in one customizable system.
    Read more
  • Logo of Clarify CRM
    Clarify CRM
    Streamlines sales and customer relationships with unified data and automation.
    Read more
  • Logo of Workbooks
    Workbooks
    CRM for mid-sized businesses: sales, marketing, and support.
    Read more
  • Logo of OplaCRM
    OplaCRM
    Streamlines B2B sales, boosts efficiency, and reveals growth insights.
    Read more
  • Logo of crmConnect
    crmConnect
    Streamlines sales, support, and marketing for better customer relationships.
    Read more

OpenCRM FAQ

  • What is OpenCRM and what does OpenCRM do?

    OpenCRM is a UK-based CRM designed for businesses of all sizes. It offers sales tracking, marketing automation, customer support, and project management. Users praise its comprehensive features and responsive support. OpenCRM offers transparent, per-user pricing.

  • How does OpenCRM integrate with other tools?

    OpenCRM integrates with popular business tools, including Microsoft 365, Google Workspace, Xero, and Zapier, to streamline workflows. This connectivity enhances productivity and data synchronization across different platforms.

  • What the main competitors of OpenCRM?

    Top alternatives to OpenCRM include Workbooks, Clarify CRM, and Combit CRM. These CRMs offer similar features such as sales management, marketing automation, and customer support, catering to businesses seeking streamlined solutions.

  • Is OpenCRM legit?

    OpenCRM is a legitimate CRM software option. It's UK-based, offers various features, and boasts transparent pricing. User reviews highlight its flexibility and responsive customer support. Consider exploring OpenCRM if these are priorities for your business.

  • How much does OpenCRM cost?

    OpenCRM costs £39 per user per month. This plan includes all features, 2TB of file storage, UK data centers, and UK-based support. A free trial is available.

  • Is OpenCRM customer service good?

    OpenCRM's customer service is highly regarded by users, who describe the support team as "excellent," "responsive," and "incredibly helpful." They are praised for their quick responses, efficient training, and willingness to assist with customization and problem-solving.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.