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Orbita

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Company health

Employee growth
4% increase in the last year
Web traffic
10% decrease in the last quarter
Financing
December 2019 - $16M

Ratings

G2
4.2/5
(11)

Orbita description

Orbita helps US healthcare companies improve how they communicate with their patients using conversational AI technology like chatbots. Orbita automates tasks such as appointment scheduling, patient reminders and follow-ups, and providing information. This helps healthcare providers improve efficiency, reduce costs, and deliver a better patient experience.


Who is Orbita best for

Orbita uses conversational AI to help US healthcare providers improve patient communication. This includes automating tasks like appointment scheduling and reminders, resulting in better efficiency and patient experience. Ideal for medium to large companies.

  • Best fit for medium to large healthcare companies (101+ employees).

  • Specifically designed for the US healthcare industry.


Orbita features

Supported

Orbita's Digital Front Door uses virtual assistants to guide patients, provides AI-powered question answering, provider lookup, and symptom checking.

Supported

OrbitaEngage offers automated appointment scheduling, medication reminders, and care plan adherence tools.

Supported

OrbitaVoice allows patients to use voice commands via smart speakers and other devices to access information and schedule appointments.

Supported

Orbita's chatbot platform offers natural language processing, contextual awareness, dialog management, and multi-modal interaction support.

Supported

Orbita's administrative assistant automates tasks like appointment scheduling, referral management, and patient inquiries.


Orbita alternatives

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    DearDoc
    Attract, manage, and delight patients with AI-powered automation.
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  • Logo of Vital Interaction
    Vital Interaction
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  • Logo of Hatch
    Hatch
    AI-powered chatbots automate sales conversations for home improvement businesses.
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  • Logo of Rezo.ai
    Rezo.ai
    AI-powered customer service automation for happier customers.
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Orbita FAQ

  • What is Orbita and what does Orbita do?

    Orbita is a conversational AI platform for US healthcare providers. It automates patient communication tasks such as appointment scheduling, reminders, and information delivery through chatbots and voice assistants. This improves efficiency, reduces costs, and enhances the patient experience.

  • How does Orbita integrate with other tools?

    Orbita integrates with various healthcare systems through APIs and offers pre-built integrations with popular platforms. It supports voice interactions via smart speakers and other devices, expanding accessibility for patients. Their chatbot platform facilitates multi-modal interactions, enhancing communication channels.

  • What the main competitors of Orbita?

    Top Orbita competitors include DearDoc, Vital Interaction, and NewOaks AI. These alternatives offer similar conversational AI solutions for healthcare providers seeking to automate patient engagement and improve communication.

  • Is Orbita legit?

    Yes, Orbita is a legitimate company specializing in conversational AI for healthcare. They offer tools like chatbots for patient engagement and administrative task automation. Orbita has a 4.2/5 rating on G2 and appears to be a safe and reliable choice for healthcare providers.

  • How much does Orbita cost?

    Orbita doesn't publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific needs and determine if Orbita is worth the investment.

  • Is Orbita customer service good?

    Orbita's customer service receives positive feedback. Users highlight the platform's user-friendliness, smooth integration, and valuable analytics. One user suggested improvements to the "classic part," but overall, Orbita seems to provide effective customer support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.