Last updated on
Company health
Ratings
Orcatec description
Orcatec is a cloud-based field service management software designed for businesses in sectors like HVAC, plumbing, and electrical. It transitions businesses from manual processes to a digital platform, centralizing client and technician interactions. Features include scheduling, GPS tracking, customer management, invoicing, and reporting. Available as a web and mobile app, Orcatec enables remote work and offers flexibility to adapt to specific business needs.
Who is Orcatec best for
Orcatec streamlines field service management for HVAC, plumbing, and electrical businesses. Users praise its intuitive scheduling and mobile app. However, some find reporting features lacking and the learning curve steep. Perfect for small to medium-sized businesses seeking to digitize operations.
-
Best for small to medium-sized businesses (1-1000 employees).
-
Ideal for HVAC, plumbing, and electrical businesses.
Orcatec reviews
We've summarised 29 Orcatec reviews (Orcatec Software Advice reviews, Orcatec GetApp reviews, Orcatec Capterra reviews and Orcatec G2 reviews) and summarised the main points below.
- Excellent dispatch and scheduling interface, easy to use and intuitive.
- Responsive customer support for minor issues and small improvements.
- Centralizes scheduling, task management, and communication within one platform.
- User-friendly mobile app for technicians and installers.
- Customizable to specific business needs and offers flexible integrations.
- Slow performance and delays after nearly every action.
- Reporting features are severely lacking, especially for marketing and sales.
- Difficult to generate reports over longer periods or apply different filters.
- Lacks built-in reports for crucial marketing and sales KPIs.
- Steep learning curve and complex setup, requiring extensive tutorials and support for some features
Orcatec alternatives
WorkizField service management software streamlines scheduling, dispatching, and invoicing.Read more
Orcatec FAQ
Orcatec is a cloud-based field service management software designed for HVAC, plumbing, and electrical businesses. It streamlines operations with scheduling, GPS tracking, customer management, and invoicing features, accessible via web and mobile app. Orcatec helps transition businesses from manual processes to a digital platform.
What is Orcatec and what does Orcatec do?
Orcatec is a cloud-based field service management software designed for HVAC, plumbing, and electrical businesses. It streamlines operations with scheduling, GPS tracking, customer management, and invoicing features, accessible via web and mobile app. Orcatec helps transition businesses from manual processes to a digital platform.
Orcatec offers flexible integrations to adapt to specific business needs, allowing for seamless data flow and enhanced functionality with other tools. This adaptability ensures streamlined operations for field service businesses.
How does Orcatec integrate with other tools?
Orcatec offers flexible integrations to adapt to specific business needs, allowing for seamless data flow and enhanced functionality with other tools. This adaptability ensures streamlined operations for field service businesses.
Top alternatives to Orcatec include Workiz, Zuper, Wello Solutions, FieldAx, Zoho FSM, and Sera. These competitors offer similar field service management capabilities, such as scheduling, dispatching, and invoicing, catering to businesses seeking streamlined operations and improved customer satisfaction.
What the main competitors of Orcatec?
Top alternatives to Orcatec include Workiz, Zuper, Wello Solutions, FieldAx, Zoho FSM, and Sera. These competitors offer similar field service management capabilities, such as scheduling, dispatching, and invoicing, catering to businesses seeking streamlined operations and improved customer satisfaction.
Orcatec is a legitimate field service management software. User reviews praise its intuitive interface and centralized platform. However, some users mention slow performance and limited reporting features. Consider these factors when assessing if Orcatec is safe and suitable for your needs.
Is Orcatec legit?
Orcatec is a legitimate field service management software. User reviews praise its intuitive interface and centralized platform. However, some users mention slow performance and limited reporting features. Consider these factors when assessing if Orcatec is safe and suitable for your needs.
There is no pricing information available for Orcatec. Contact the vendor directly to determine if Orcatec is worth the investment for your needs.
How much does Orcatec cost?
There is no pricing information available for Orcatec. Contact the vendor directly to determine if Orcatec is worth the investment for your needs.
Orcatec's customer support receives positive feedback for responsiveness and helpfulness in addressing minor issues and implementing small improvements. However, some users note a steep learning curve requiring extensive tutorials, suggesting more comprehensive onboarding support might be beneficial.
Is Orcatec customer service good?
Orcatec's customer support receives positive feedback for responsiveness and helpfulness in addressing minor issues and implementing small improvements. However, some users note a steep learning curve requiring extensive tutorials, suggesting more comprehensive onboarding support might be beneficial.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.