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Ordergroove

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Last updated on

Company health

Employee growth
7% increase in the last year
Web traffic
39% increase in the last quarter
Financing
May 2022 - $130M

Ratings

G2
4.5/5
(46)
Glassdoor
4.5/5
(91)

Ordergroove description

Ordergroove helps businesses make more money by turning one-time buyers into loyal subscribers. It provides tools to easily set up and manage subscriptions, encourage repeat purchases, and track important data to improve performance. Ordergroove works seamlessly with popular online store platforms and is a good fit for growing brands who want to sell their products through subscriptions.


What companies are using Ordergroove?

HOnest is using Ordergroove
HOnest
TULA Skincare is using Ordergroove
TULA Skincare
BarkBox is using Ordergroove
BarkBox
Zapier is used by HOnest, TULA Skincare, BarkBox.

Who is Ordergroove best for

Ordergroove is a subscription management platform ideal for growing ecommerce brands. Users praise its comprehensive analytics and user-friendly interface for managing subscriptions and products. However, some find the admin dashboard clunky and desire more automated email control. Ordergroove seamlessly integrates with popular platforms like Shopify, making it easy for businesses to establish and scale their subscription services.

  • Best for medium to large businesses (101+ employees) seeking growth via subscriptions.

  • An excellent fit for ecommerce businesses looking to implement or enhance subscription services.


Ordergroove features

Supported

Ordergroove provides tools to create and manage unique promotions for subscription enrollment and retention.

Supported

Ordergroove seamlessly integrates with popular eCommerce platforms.

Supported

Ordergroove focuses on creating delightful experiences for subscribers.

Supported

Ordergroove offers data insights to optimize subscription profitability.

Supported

Ordergroove provides innovative, customized subscription options with powerful APIs.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.67

Reliability and Performance

Strongly positive
+0.8

Ease of Implementation

Rather negative
-0.5

Ordergroove reviews

We've summarised 46 Ordergroove reviews (Ordergroove G2 reviews) and summarised the main points below.

Pros of Ordergroove
  • Reliable and responsive customer support.
  • Comprehensive reporting and analytics platform.
  • Easy to use interface for managing subscriptions/products.
  • Helpful tools and tips for growth and strategy.
  • Seamless integration with Shopify (for most users).
Cons of Ordergroove
  • Admin dashboard is clunky and login can be difficult.
  • Limited control over automated emails.
  • Product management is largely manual.
  • Support tickets often deflect to Shopify, requiring custom coding or fixes.
  • SMI portal difficult for customers to navigate and update information.

Ordergroove pricing

The commentary is based on 4 reviews from Ordergroove G2 reviews.

Ordergroove is considered a premium subscription management platform with pricing on the higher side. Despite the cost, users find its features, customer support, and revenue-boosting capabilities valuable for their subscription programs.

See the Ordergroove pricing page.


Ordergroove alternatives

  • Logo of Loop Subscriptions
    Loop Subscriptions
    Effortless subscription management for higher sales and fewer cancellations.
    Read more
  • Logo of Recurly
    Recurly
    Subscription billing platform. Automates payments, reduces churn. Scales with you.
    Read more
  • Logo of WooCommerce Subscriptions
    WooCommerce Subscriptions
    Recurring payments made easy for your WooCommerce store.
    Read more
  • Logo of OpenPay
    OpenPay
    Streamlines subscriptions, optimizes finances, boosts recurring revenue.
    Read more
  • Logo of Hyperline
    Hyperline
    Effortless subscription management for streamlined billing and insights.
    Read more
  • Logo of Pabbly Subscriptions
    Pabbly Subscriptions
    Recurring billing and subscription management made simple.
    Read more

Ordergroove FAQ

  • What is Ordergroove and what does Ordergroove do?

    Ordergroove is a subscription management platform that helps businesses increase revenue by converting one-time purchases into recurring subscriptions. It offers tools for easy setup, management, and optimization of subscription programs, integrating seamlessly with popular ecommerce platforms. Ordergroove is ideal for growing brands seeking to implement or enhance subscription services.

  • How does Ordergroove integrate with other tools?

    Ordergroove integrates seamlessly with popular eCommerce platforms, offering a smooth user experience. It connects with various tools to enhance subscription management, though some users have noted difficulties with specific integrations like Shopify requiring custom coding.

  • What the main competitors of Ordergroove?

    Top Ordergroove alternatives include Loop Subscriptions, which focuses on reducing cancellations, Recurly, known for its scalability, and WooCommerce Subscriptions, designed for WooCommerce stores. Other competitors are OpenPay, Hyperline, and Pabbly Subscriptions.

  • Is Ordergroove legit?

    Yes, Ordergroove is a legitimate subscription management platform. It's known for reliable customer support and helpful growth tools, integrating seamlessly with platforms like Shopify. However, some users find the admin dashboard clunky and email automation control limited. Consider these factors when evaluating if Ordergroove is safe and right for your business.

  • How much does Ordergroove cost?

    Ordergroove does not publicly disclose its pricing. Contact their sales team for a custom quote based on your specific business needs and order volume.

  • Is Ordergroove customer service good?

    Ordergroove's customer service is highly regarded. Users consistently praise the responsive, friendly, and helpful support team, highlighting their proactive assistance and problem-solving abilities. The customer success managers receive particular praise for their dedication and strategic guidance.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.